I have been with Crunch for just shy of a year. I really like the vibe, and overall it is a great…read morespace. I gave it a 4, not for anything major, and its more personal. I am one of those that has to keep taking runs at the gym, need to go, but find it intimidating, and fairly easily talked out of gym day. If you are a gym person, that won't bug you and it is probably 5 stars all the way. One of the reasons I joined here were there classes, and what seems to happen every time i join some place for the classes, they cancel classes. They still have a LOT of classes, and if you are into yoga, and variations of that, you will LOVE this place. I do not... Their Hiit classes are getting more popular, and I am sure they are great, I am not ready to do them, not even close, but the problem, for me, is when they are going on, you can't use the Hiit zone, which is easily a 1/3 of the gym floor. This is not a big space, they have used the space efficiently, but when you lose a good portion, its cramped. and also, my favorite things to do, the things that get me to the gym are in the Hiit zone, so class days, no zone, but also, space isnt available, so that means that the hard cores are crammed together competing for space, so those that might be more inclined to use the free weights etc. are backed up, so they park on the circuit machines, basically that means that I am not getting a work out in because I (and others like me-yes there have been discussions) rely on the consistency of the circuit, and the fact that i have zero idea how to replicate on the other machines, that are packed any way. so I go find the one thing i can do, get frustrated (this is on me, i know, but iykyk, if you don't you can't understand) and just bag it. Then go to the massage chairs, the membership is worth those chairs. Generally don't have too many issues there other than basic common courtesy form other members. The area is for upgraded membership, has tanning beds, red light saunas and a stretching mat area and 4 massage chairs.
back to the classes, they have cancelled pretty much every class that I enjoyed, and the reason i joined, so no classes for me until i get to a point that i can literally survive hiit, but, based on the amount of people in these classes, they are full by the time i look at them, so that's probably not going to happen either. The locker rooms (women's - haven't seen the mens) is small, uncomfortable, and poorly designed, I think most people, literally use it as a place to put their things, there is 2 small tiny benches, and more than 2 people in there and it genuinely feels uncomfortable. The showers are awful. There is no place to hang a towel, or your bag...just don't join thinking showering after your workout or workout shower, get ready for work is going to be a thing. some do, but not many, because, i believe there intent was they didn't want that. Never got my shirt for joining, not sure why that sticks in my craw, but it does lol.
I did the quick start with a trainer, that was a waste of time, there only goal is to sell you training. I just want to know how to use the equipment, i can barely afford this membership, but I am trying, but I was never shown things, just pushed to buy a training package. I just wish that my membership allowed more assistance vs. just access to the business. so, i hope you can see why i gave 4 not 5, it's just how it works for me. I tell people all the time about it, and overall I think it is a great gym, space to workout.