Called the pharmacy for a quick question, lady was very rude and definitely acted like I was…read morebothering her with the quick phone call.

Everytime I call, I can never speak to a live person! Needed to get information on a prescription,…read morebut was passed to voice mail, which I was never given a chance to leave a message! Worst pharmacy in town!

They could do better on the time !! It takes entirely way too much time to refill prescriptions…read morehere!!! Either get more staff, or get a more efficient system in place , yes this is a larger town, but they really need to accommodate the fact of the town size !! Claremore, Oklahoma . And the prices at Walgreens are WAY too high!!!! I'm really surprised they sell anything, as high as they are . The prices need to be much lower !!! It's really a bummer as nice of a nationally recognized chain as they are , they should do better in those two areas.

I ordered "cards" with envelopes through the photo dept. they were nothing more than 4x6 photos…read morewith envelopes. I could have purchased the photos for $3.90 and envelopes for $1.99...instead I paid $16 because it said "cards". This was not card stock and the photos were very thin...not even a quality photo. To me a card opens up so you can write on the inside. Not this...just a regular 4x6 photo. I was ripped off!

Highly recommend they're the best pharmacy we've ever been to. Chains just don't do what this place…read moredoes. They're so helpful and have saved us so much $ plus they're friendly and always have a smile for us!

Scripts where filled in a timely manner. Service is always with a smile…read more They also have a good selection of OTC meds.

I have been with Dr. Cathy since she opened for business in Owasso. The staff has always gone out…read moreof their way to help me with unusual requests. Dr. Cathy has given me good information that addresses my personal issues. The service I get far surpasses the bigger pharmacies as far as I am concerned. The fact that they are not opened 7/24 is not a negative because I am aware of it, and plan accordingly. If your insurance won't use them, I can only say, too bad for anyone reading this. I would trade insurance before I would give up Medicap.

Absolutely the WORST pharmacy ever! it like they have absolutely NO common sense at all. I called…read morein a prescription last THURSDAY and went to pick it up a week later for them to tell me I have no refills. Why not pick the phone up to call a customer to let them know there is a problem with the prescription? They had an ENTIRE WEEK! Absolutely LAZY!!!! I'm not asking them to call the doctor, just to let the customer know there is a problem instead of waiting until I come to pick up the prescription and me having wasted a week to get my prescription!!!!! Customer service is nonexistent at this place! Customer LOST!

I unfortunately need to use quite a few prescription medicines & have had them filled at Walgreens…read morefor over 25 years...they used to practically treat me as a friend, whether I called with an issue or came in, but the last few years, I feel more like a stranger with a problem they'd rather not have to deal with, either in person or IF I'm au7ble to actually speak to a pharmacy staff member. I've used the same generic brand of a particular medication for many years, but they recently changed it without saying anything to me about it...i used it about 2 months, thinking generics were all exactly the same, but noticed my problem was not being helped at all with the new med. After talking to my Dr. about it, he said...Oh, Yes there are differences in additives that manufacturers use which can definitely effect the way the drug is supplied to your body...for my situation, it's as if I took nothing, so it's a drastic difference in the way it effects me. My Dr. said to just have them special order the one that I'd been taking...i did, actually twice I was told, No problem...only to come home with the new one both times. I've lived in Tulsa most of my life, actually grew up around the Admiral & Sheridan area... I remember since a child driving by Couch Pharmacy, always thinking, that's the medicine store...it probably pretty much was for that part of Northern Tulsa...so when I decided to try to find a pharmacy that could order my med, they came to mind first, but I figured it was going to be a big hassle & I'd be having to call every pharmacy in town to find one to help me. I called Couch first, within 2-3 mins was talking to a Very Nice, Respectful & concerned Pharmacist!...She told me, Yes.... We always carry that medication, No problem & could have it next AM, it wasn't filled then, only because they were closing in 10 mins. It was so refreshing to be treated as a respected, welcomed & appreciated customer instead of a problem that I happily transferred All my prescriptions to them after so many years of feeling I just had to try to deal with WG's. I'm Very Happy & comfortable about my decision to be doing business now with what I've always considered a long time Tulsa landmark, & am actually anxious to go in the store I've driven by all my life & meet the staff. Wish I'd made the change a long time ago. Thank You very much! Barbara

I receive mail order insulin supplies, and each month they send me less and less of my order. If…read moreI'm supposed to receive 2 I only receive 1. Now on January 1st, they are closed and I'm out of insulin supplies. Yes I should of made sure there were enough to last through the month, but I wasn't expecting to be cut in half on this prescription, like they cut me last month on a different prescription in the same order. It puts individuals in a bad spot when they are not informed of the shortage. This is not customer service.

The atmosphere is so fun! They have EVERYTHING! Alllll things wonderful…read more Candy, cookies, specialty gifts, dips, purses, magnets, slippers, balloons, candles, the cutest and coolest kid gadgets, chocolates galore, and so much more! The ladies are the sweetest and so helpful! Y'all this place is amazing! Check it out! If you're needing a special gift for a special occasion and you don't want to spend a fortune, this is the place! Highly recommended!

They went above and beyond to keep my prescription prices the same after my insurance company…read moreraised their prices. I sincerely appreciate all of their efforts. It's the reason to use and support hometown business.

I got my COVID booster here. Everything went smoothly. They had my vaccine ready, so I didn't have…read moreto wait. I was so relieved that the shot didn't even hurt. Thanks CVS.

Took 5 times / call's before a very rude person who says he is the manager of the pharmacy. He said…read morehis name was Mustago. One of the most horrible service ever.

We switched all our RX's to this pharmacy because they are very customer oriented and we don't have…read moreto deal with all the crap you have to with CVS and the bigger places. 100% will never go back to CVS!

We have always used Cville Family Pharmacy, with no problems. Last year, I took out a cheap plan…read morefor myself that was exclusive to Walgreens because I only have one prescription. Nightmare! Wait times were astronomical, idiots at the helm, DRASTIC swings in pricing each time. As soon as I could change back I did. Meanwhile, my husbands 14 prescriptions continued to be filled a Cville Family Pharmacy with little wait time, super friendly and caring service, and surprising low pricing. We are traveling this summer and they are going to ship to our summer home and I bet it goes "swimmingly!"