Everytime I call, I can never speak to a live person! Needed to get information on a prescription,…read morebut was passed to voice mail, which I was never given a chance to leave a message! Worst pharmacy in town!

Worst pharmacy I've ever been ton I used them for years. And just because I'm on narcotic…read moremedications they treat like an addict. You guys could improve your staff by not judging people based on their medication! I finally switched and so glad that I did! I will never use them again! Do better

I had a terrible experience with this location on Sunday, 4-19-26…read more Two cashiers told me I couldn't return an online purchase because there was no barcode on my receipt. They then told me they didn't know how to process a no-receipt purchase for store credit, and I had to wait two hours for the manager to arrive. I live 15 miles away and had to waste time until he got there. When he did, Nathan the manager, I was met with hostility and told that there was nothing that could be done. Not even store credit. I then went to my car and called Walgreens customer service, and by the end of the call, I received a store credit for the purchase.

I ordered "cards" with envelopes through the photo dept. they were nothing more than 4x6 photos…read morewith envelopes. I could have purchased the photos for $3.90 and envelopes for $1.99...instead I paid $16 because it said "cards". This was not card stock and the photos were very thin...not even a quality photo. To me a card opens up so you can write on the inside. Not this...just a regular 4x6 photo. I was ripped off!

Heather is our all time favorite pharmacist she's so helpful and we love that she knows us by name!…read moreEveryone here has always been pleasant to work with and finds us the best deals on our prescriptions. Highly recommend for the great Calvin and exceptional customer service.

This used to be the best pharmacy around. I would have given them 8 stars if I could up until about…read more3 months ago. I don't know what changed other than the pharmacist but ever since, all I get here is grief! They know 5 days in advance when my drug is to be filled only to tell me the day of that it's not here! What the hell?!? Then instead of an apology all I get is well you can hang out for a couple of hours and wait! Literally no apology whatsoever!!! This place sucks now and I freaking drive from Sand Springs to Broken Arrow as a loyal customer and this is how I am treated now! Never again I can promise you! Don't use this pharmacy if you value yourself as a customer, because they sure as hell don't!

I have been with Dr. Cathy since she opened for business in Owasso. The staff has always gone out…read moreof their way to help me with unusual requests. Dr. Cathy has given me good information that addresses my personal issues. The service I get far surpasses the bigger pharmacies as far as I am concerned. The fact that they are not opened 7/24 is not a negative because I am aware of it, and plan accordingly. If your insurance won't use them, I can only say, too bad for anyone reading this. I would trade insurance before I would give up Medicap.

Absolutely the WORST pharmacy ever! it like they have absolutely NO common sense at all. I called…read morein a prescription last THURSDAY and went to pick it up a week later for them to tell me I have no refills. Why not pick the phone up to call a customer to let them know there is a problem with the prescription? They had an ENTIRE WEEK! Absolutely LAZY!!!! I'm not asking them to call the doctor, just to let the customer know there is a problem instead of waiting until I come to pick up the prescription and me having wasted a week to get my prescription!!!!! Customer service is nonexistent at this place! Customer LOST!

I receive mail order insulin supplies, and each month they send me less and less of my order. If…read moreI'm supposed to receive 2 I only receive 1. Now on January 1st, they are closed and I'm out of insulin supplies. Yes I should of made sure there were enough to last through the month, but I wasn't expecting to be cut in half on this prescription, like they cut me last month on a different prescription in the same order. It puts individuals in a bad spot when they are not informed of the shortage. This is not customer service.

For years I had to go to Walgreens for my medications. It was a horrible experience every month, as…read moreI take at a minimum of 10 scripts per month. When my Dr.'s office recommended Couch I called and the immediate response was "yes we will help you". Then when asked if I wanted all of my medications transferred it was the easiest yes ever! I have been a customer now going on 4 months and I have been extremely please. The fact that they have a delivery service for when I cannot get off work is the best. I have never come across one single employee who has had a poor attitude. I LOVE IT HERE!!!

The atmosphere is so fun! They have EVERYTHING! Alllll things wonderful…read more Candy, cookies, specialty gifts, dips, purses, magnets, slippers, balloons, candles, the cutest and coolest kid gadgets, chocolates galore, and so much more! The ladies are the sweetest and so helpful! Y'all this place is amazing! Check it out! If you're needing a special gift for a special occasion and you don't want to spend a fortune, this is the place! Highly recommended!

They went above and beyond to keep my prescription prices the same after my insurance company…read moreraised their prices. I sincerely appreciate all of their efforts. It's the reason to use and support hometown business.

I got my COVID booster here. Everything went smoothly. They had my vaccine ready, so I didn't have…read moreto wait. I was so relieved that the shot didn't even hurt. Thanks CVS.

Took 5 times / call's before a very rude person who says he is the manager of the pharmacy. He said…read morehis name was Mustago. One of the most horrible service ever.

We switched all our RX's to this pharmacy because they are very customer oriented and we don't have…read moreto deal with all the crap you have to with CVS and the bigger places. 100% will never go back to CVS!

We have always used Cville Family Pharmacy, with no problems. Last year, I took out a cheap plan…read morefor myself that was exclusive to Walgreens because I only have one prescription. Nightmare! Wait times were astronomical, idiots at the helm, DRASTIC swings in pricing each time. As soon as I could change back I did. Meanwhile, my husbands 14 prescriptions continued to be filled a Cville Family Pharmacy with little wait time, super friendly and caring service, and surprising low pricing. We are traveling this summer and they are going to ship to our summer home and I bet it goes "swimmingly!"