Do NOT use this company! They chopped down 70 (yes, SEVENTY!) healthy, beautiful blooming plants without our permission, not even bothering to ring our doorbell when they knew we were inside our home at 8:30 am! I heard them outside edging (or so I thought) and was horrified when I looked out the window and saw piles of our beautiful pampas grass stacked up all along the length of our driveway! I immediately told them to STOP, but was only able to save about 20 plants. After leaving 2 messages for the owner, he finally called me back at the end of the day and said that his crew foreman had made a mistake, when the foreman had told me that the owner was the person responsible for giving the order to cut the plants. I told him he needed to replace those 70 plants but he refused, saying he wasn't going to spend $1000 and that I should just wait for them to grow back. What about the money we spent having those plants purchased and installed by our builder's landscaper only 4 months ago? Oh, and to top it all off he screamed at me and said we were his most demanding customers! We were paying extra for FULL SERVICE, but apparently we should not have had the audacity to complain about weeds that were out of control, shrubs that weren't being trimmed and sprinkler drip hoses being cut by their edgers on several occasions. He then fired himself, saying that I'd terminated his crew from our property, even though I had NOT asked them to leave, and they had in fact remained on site for almost two hours after chopping down 70 plants, mowing, edging, blowing, etc. Extremely unprofessional and poorly handled! Only recourse now is Small Claims Court. read more