Kelly From Budget Blinds visited my house to see what my needs were and then gave me some ideas of…read morefabrics, textures, materials, etc. I found her to be patient and knowledgeable. I had a general idea what I wanted, so she helped me to fine tune the selections. She seemed to know when to listen and when to offer guidance in a way that was confident yet gentle. Kelly left me with a written quotation which I found acceptable, so I immediately made a deposit and placed the order. The shades came sooner than expected and were installed less than 4 weeks after they were ordered. The installers clearly knew what they were doing and got the job done quickly. My order included motorized shades which the installers programmed then explained how to work the remote and how often I would need to recharge the batteries. In summary, the process went very smoothly from start to finish, and I'm very pleased with the results. I give Budget Blinds of Santa Rosa my highest recommendation.

I am extremely frustrated with the service I received as a new client. I was looking to have blinds…read moreinstalled in my newly remodeled home and was initially scheduled to meet with Kelly. Unfortunately, she had to cancel the appointment due to a family emergency. I was understanding and rescheduled for the following week. Then, Kelly had to cancel again due to her kids being sick, which I also understood, so we rescheduled for a third time. This time, my appointment was set for 2:30 pm. At 2:30, no one showed up. I called the office, only to be told by the receptionist that Kelly didn't even have me on her schedule for 2:30 pm that day. No explanation, no apology--just a complete waste of my time. After multiple cancellations and poor communication, I've had enough. If you're looking for reliability and professionalism, look elsewhere. Terrible experience all around.

Erez's company did a great job- Price was good, shades installed on time and one glitch repaired…read morewithin 2 hours. I would certainly recommend them. Richard H.

We are loving our window coverings. Erez helped us out with a great deal on our financing. Daniel…read moredid a wonderful job with the installation. Our house finally feels like home.

I had custom shutters put in for my house in Windsor California. Phil and Gabe came out and did the…read moreinitial measurements and then today Gabe and Austin ldid the installation it was just flawless perfect they are such master installers and so pleasant to be around. He only took them about two and a half to three hours and they look perfect I would give them 10 Stars if I could

Wonderful company with very knowledgeable owner and support staff. Phil and Geneveve were extremely…read morehelpful, responsive, and very service oriented. The product had some issues. But Phil and Geneveve made sure to correct any problems in a timely and effective manner. They are competetive with pricing, and will work with your budget to get you what you like. Highly recommend.

One of my fabric cell blinds got looped over on itself and would not open or close. Called Santa…read moreRosa Blinds and they agreed to send someone out to remove the blind and take it in for repair - then reinstall it. Arnold from SRB arrived right on time and was able to fix it on the spot so no return trip necessary. Great job and very reasonable. Highly recommend. Very friendly - will definitely use in the future.

Arnold was very knowledgeable and fixed four problems that we had …read more He made two trips to our house in Oakmont and we thought his pricing was reasonable for travel along with parts and labor. No question we would call him again if we needed blind repair.

Absolutely thrilled with our new blinds from Budget Blinds of Healdsburg!…read more We replaced all of the blinds in our home, and the experience couldn't have been better. Locally owned and operated, the team was amazing from start to finish -- professional, friendly, and fun to work with. Their attention to detail was outstanding, and they went the extra mile to make sure everything was perfect. The blinds themselves are beautiful, high-quality, and surprisingly affordable. One arrived with a very minor shipping imperfection -- something I honestly wouldn't have even noticed -- but the installer insisted on replacing it so that everything would be flawless. Two weeks later, the new blind was installed at no cost and with a smile. I love supporting local businesses, and Budget Blinds of Healdsburg truly deserves the praise. Great people, great service, and a great product. Highly recommend!

Budget Blinds of Healdsburg was a pleasure to work with from start to finish when ordering 14…read moreshutters with invisible tilt for our home. Shara, the owner, came to our home for the consultation & to measure for shutters. She was knowledgeable, patient & very helpful at answering a list of questions from my husband & me so we could make an informed decision. We received our bid promptly & were satisfied with the price, so we placed our order. On installation day, Waylon & Shara, owners, arrived on time as scheduled working together as a team. Our shutters look absolutely beautiful & are a great addition to our home. We highly recommend them & plan on using them again at our guest house in the near future!

On 09/17/2025, I paid $1244 via credit card for four (4) shutters. The receipt states anticipated…read moredelivery/installation to be 6-8 weeks. Jeff Chastain (owner) promised delivery/installation innumerable times, and delivery never occurred. He did not respond in a timely manner and has ceased responding at all (phone calls, emails, and texts). He offered 1) a refund (but required that I rescind my complaints to the BBB and the CA Attorney General as a requirement for a refund) or 2) an installation. He provided neither a refund nor an installation. I had to dispute the transaction with my credit card company.

I was shocked to see it appears Shutter Craft Design is still in business. My experience is…read moreidentical to the other one star reviews on Yelp. We placed an order in October 2025 and paid $3500. down as Jeff claimed he is a such a small company that he needs funds for the materials before starting. Months later he had excuse after excuse and then quit communicating with us altogether. We lost that money and paid again to an excellent legitimate company Window Design Studio, and finally have beautiful shutters in August 2026 at the date promised and for a very reasonable price.

Amazing service. Ernie knows what he is doing and is basically the go to guy in Sonoma County to…read moreget your blinds cleaned AND fixed.

Cleaned my blinds nicely. Did what he said he would do. Nice person. Would LOVE to have known…read morethat he restrings blinds before I bought 3 new ones! Well now I know. Reasonable pricing.

We are so happy with our new window coverings from Hartley. They are great to work with, from…read morefirst contact to the installation. We put a new window in our kitchen after a remodel and wanted the shade to fit the design and feel of the room. The new shade looks great and fits both the interior and exterior design. Just as we imagined when we worked with Amity on the final choices. We appreciate working with the team. The installers were very friendly. When we have future need for window coverings, they will be our first contact.

Absolutely the best!!! Ann has exceptional taste. I love the fabric she helped me choose! I…read moreexplained my vision and she just nailed it. The rest of the team is equally as amazing and efficient. The install was seamless. They look so perfect. Could not be happier. Would give twenty stars if I could.

Fabulous customer service, great quality, really pleasant interactions, and so happy all around. my…read morehouse is old and not 100% square and it looks perfect. Would highly recommend!

Jeff did a fantastic job with our shades on our deck. He spent a lot of time figuring out what…read morewould look and function the best. He is very professional and easy to work with. He went above and beyond what needed to be done to get our shades installed. When none of the installation crew was available, he did it himself and did a wonderful job. I can't imagine the crew being more concerned about how it turned out. My husband and I highly recommend Jeff!