I will begin by saying the crew was polite and did a good job cleaning up. The communication leaves much to be desired. I got a quote in June, they were supposed to come the first week in July. Did not, and the communication was always initiated by us. First Sturgis got in the way, then the Derecho...long story short, many downed limbs later, they showed up, trimmed ones that were left and the proceeded to charge me the full quote even though we had cleaned up and removed the debris from 6 large limbs they were supposedly to cut but blew down before they got here...also one tree on the estimate was not touched. I emailed, with questions about his and have not heard back, as per their custom. I have tried for many years to find a reliable tree service...I will still be looking. read more