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    Bennett Heating and Cooling

    4.0 (9 reviews)
    Closed Closed

    Services - Bennett Heating and Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Action Heating & Cooling

    Action Heating & Cooling

    (12 reviews)

    We called at the beginning of February because we had no heat and no auxiliary heat. They sent a…read moretechnician who said we needed a new part. Ordered the part which did not fit, said they'd get back to us with a solution but almost two months later, we heard nothing from them. They need to get qualified technicians who can accurately diagnosis and repair. We called another company who repaired our heat pump with new parts and we were up and running in two days! We will no longer use or recommend Action Heating & Cooling.

    CHOOSE ANOTHER HVAC COMPANY. For me to write a poor review requires some behavior on the part of…read morethe company that needs to be communicated so other potential customers are aware of the business's practices. When building a new home a year ago, I contracted with Action H&C to install a high-end Carrier HVAC system. While their experience with the system I selected was limited, they assured me that they were fully qualified and trained to do the installation. Action H&C was also on Carrier's approved vendor list for the unit I selected. During the significantly extended nine-month installation period, my system still doesn't function correctly. The extreme cold weather has demonstrated that the two-zone ductwork design appears inadequate. Looking back at the management issues, excessive personnel turnover, and now obvious overall lack of appropriate design skills for my ductwork, I'm left with a system that isn't doing what it was designed to do. I phoned and asked for a service technician to come by to check that everything was working correctly. I was informed that I had been placed on the company's list of customers they no longer will service. I asked why, but the individual I spoke with informed me she didn't know (or wouldn't tell me). The price of the new Carrier system was $30,000, which I paid for in advance of the install. It's disappointing that this company won't stand behind its work once it's been paid. The Carrier system seems to be functioning correctly, but the heat does not appear to be distributed correctly between the zones. Just a thought, but I would not use this company again for a new HVAC installation

    Bennett Heating and Cooling - hvac - Updated May 2026

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