Bennett Heating and Cooling

4.0 (9 reviews)

Heating & Air Conditioning/HVAC

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Services - Bennett Heating and Cooling

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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Bennett Heating and Cooling - Tankless water heater - Heating & Air Conditioning/HVAC Near Me - Crossville, Tennessee

Bennett Heating and Cooling - Before and after - Heating & Air Conditioning/HVAC Near Me - Crossville, Tennessee

Bennett Heating and Cooling - Crossville duct cleaning - Heating & Air Conditioning/HVAC Near Me - Crossville, Tennessee

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Bennett Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Crossville, Tennessee

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Nick D.

6 months ago

Great customer service, that included a fair price, being there at the time that was promised and reliable repair. Service from Bennett HVAC includes good technicians and good home base management ! They are my new HVAC repair company! read more

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Melissa C.

3 years ago

Quick response when my heat went out. Great communication while waiting on parts. Felt like everything was smooth and easy and reasonable. From the office and scheduling to the tech everything was great. read more

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Tara H.

7 years ago

If it were possible to give them more stars we would. They are a company of pure integrity. We initially had Crossville Heating & Cooling come out to do a general cleaning of our HVAC system. Barry, their technician, said "we have a major problem which will cost about $2,000 plus service." We then checked the CO level inside the house. According to his reader, our CO levels were already at 3 ppm which would only get worse. He said by law he is required to shut our system down immediately which he then did. He convinced us we needed to purchase a new unit for $10,360 (that doesn't include service)!!! We were in a state of financial shock!!! Later we decided to get a second opinion and contacted Bennett Heating & Cooling. The Owner, Michael came out the same day and inspected our HVAC unit. Much to our surprise, Michael informed us that our unit was still under warranty which Barry failed to mention. Micheal Bennett stated that the part that was supposedly a "Major Problem" was not as bad as we were told (we could wait until next spring to replace) and it would only cost around $200 - $300 max which included labor vs. the $2,000+ that we were previously quoted by Barry. Michael Bennett then came into our house to check the CO levels which turned out to actually be a ZERO (interesting)!!! We asked Michael if we were to replace our HVAC unit with the same one that Barry quoted ($10,360) what they would charge and he stated it would be in the area of $4,000. WOW.... quite a difference!!! We went from needing to take out an $11,000 personal loan to getting a free inspection by the owner himself. We know that Bennett Heating & Cooling charges very reasonable rates for their service/maintenance calls, however after we emailed a copy of the other quote to Michael's office, he offered to come out for free to check for us. Michael Bennett and his staff are salt of the earth people! We can't thank you enough! You have the ideals/ethics/integrity that set you miles above your competition! Thank you Michael!!! Stavros & Tara read more

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Bruce D.

3 years ago

We bought an expensive new high efficiency American Standard HVAC/Gas Furnace from them which had major issues. One of which turned out to be a faulty blower assembly with an out of balance fan which caused horrendous noises and vibrations heard throughout the entire house. This has been a nightmare. It was so bad we had to turn the HVAC off as you could not sleep with the loud noises it continually made. There was also a problem with the system not cooling properly with the AC on for over two hours and it not reducing the temperature a single degree. It turns out this was likely caused by an inadequate air duct that restricted the flow of air to the unit. Since they installed the unit they should have seen that the unit had a proper air flow at the time of the initial installation. Unbelievably these issues took almost three months to fix, after threats of lawsuits, and at least seven different visits by their technicians. As a result of both these issues we sweltered in the summer heat for much of that entire period of time. In the very beginning I suggested that it sounded like the fan was out of balance. They verified this diagnosis and I was told that the defective blower/fan had been changed. That was obviously not true as the same problem persisted. I kept calling and reporting the problem and finally almost three months after the initial installation another of their technicians came and stated the blower/fan assembly was badly out of balance and that it never was changed, so I was lied to. Only then did they finally fix the problem by replacing the defective blower/fan assembly. After it was finally fixed I called and tried several times to complain to the owner about being lied to about the part being changed by one of his employees and the extensive time it took to get my system fixed, but he never got back to me nor did he apologize for their ongoing screw up. It should be noted that before posting this negative review I called and asked again for the owner to call me concerning these issues and they did not. The facts speak for themselves, so if you want to get good service and a company that cares about their good customer relations reputation you might want to avoid this company. read more

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Zaza H.

6 years ago

Finally someone who knows how to diagnose a HVAC situation around here! After being jerked around by another local company, (A1) and billed up the ying Yang Everytime I called for someone to come over and help me, I have up and decided to find another "professional" company. These guys new exactly what needed to be checked and addressed as the issues. They took the time to investigate all over the property that would or could be the issue. Free on and filter check you would think all HVAC people check when diagnosing cool air issues. I appreciate them actually doing that! Still have some work to do, but I'm confident they will actually return to do it and now avoid or calls like the other company did (A1). For stars for customer service, minute one star for appointment extremely late from scheduled time set and expected. I look forward to being cool and comfortable in my home soon read more

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Morton J.

4 years ago

Many thanks to Amanda for helping me order my needed parts and to Justin who installed and switch me over to natural gas heating before my propane ran out. Both are excellent employees read more

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Laurie C.

8 years ago

After doing my research and calls to each of the different a/c companies in town I decided to call Bennett Heating and Cooling. So Michael Bennett had come out to check out my a/c it was dead. So, i told him my dilemma and before I knew it he had a brand new unit installed and the house cooling in the summer and heating in the winter with ease. The unit he helped me choose is energy efficient and awesome. Michael cares about each one of his customers. read more

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Bobby-Amanda S.

8 years ago

We had Bennett Heating and Cooling Clean our duct work today. Literally everything in our house is covered in fine dust. I recognized that the process was unlike what I've heard from friends and experienced personally. Some ducts were left open while the others were being cleaned. After calling and complaining, concerned about what the children were breathing, she apologized that I would have to dust again but that it was a dirty job and suggested I should have hired another company. Dusting again is the least of my concerns, but is the visible proof of my concerns. I said I was disappointed they handled the complaint this way, and that I would be sure to leave a Facebook review. I had checked prior to my call that they accepted Facebook reviews and now their Facebook reviews have been turned off. I hired them *because of* their positive Facebook reviews about their honesty, and now I see that they control what their customers see. Super disappointed and not the way I wanted to start my Thanksgiving week. read more

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Kathy F.

9 years ago

Michael Butler saved us thousands of dollars compared to other quotes. Our unit, one of the best on the market, was installed on time by courteous, professional installers and came with an excellent and transferable unit. They are the best and offer fairest prices. read more

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More info about Bennett Heating and Cooling

304 Miller Ave
Crossville, TN 38555
Directions
(931) 335-4328
Call Now
Visit Website
http://www.bennettheatingandcooling.net

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Does Bennett Heating and Cooling take credit cards?

Yes, Bennett Heating and Cooling takes credit cards.

From the Business

Specialties

Need help installing your gas logs? Looking to rid your home of allergens in your central duct system? Call us, we can help!

History

Established in 2001.

Opened the doors in 2001 and still growing.

Meet the Business Owner: Michael Bennett B.

Crossville's #1 heating and cooling company. Voted reader choice 2014-2017 best Hvac company and best Hvac tech.

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Cumberland Comfort Pros

(2 reviews)

Very reasonable price and kept appointment for mini spilt installation. 4 star since they…read morepartially blocked the drain pipe upon installation. However they came out promptly and fixed the problem. Will use them again when need another mini split.

These guys & gals are the best around! My wife and I have family in staying at our house well my…read morewife gives birth. Our AC went out. I made a call around 10 am and spoke with Sarah at Comfort pros and within a few hours Mr hunt with CCP had my unit up and running better then ever for a price no one could beat. Thay both worked together to get our unit fixed and me back to my newborn &wife I will be referring them to absolutely everyone I know. THANK YOU SO MUCH COMFORT PROS!!

Miller Heating & Cooling

(1 review)

We can not say enough good things about our experience with Miller Heat & Air!! Jonathan Miller…read moreinstalled our American Standard HVAC and a Mitsubishi unit in our bonus room at the house we built. He gave us options and took the time to explain the differences in the units. He is very professional and actually comes when he says he is. They did a wonderful job with installation and cleaned up after themselves. We can't believe how low our electric bills have been! Jonathan is a super guy and we look forward to seeing him when he comes to do the preventative maintenance on our unit.

Tramont Plumbing Heating & Cooling

(3 reviews)

We had Collyn come out and fix our plumbing issues, he done an awesome job. Very timely, very nice…read moreand affordable. We would refer him to anyone

I want to take the opportunity to talk about a young man that understands what customer service is…read more Collyn and Tramont HVAC are the real deal. He communicates, does what he says, and says what is does. HVAC is one of those appliances you dread having to call someone for, but if get your system on a regular plan with Tramont you know you will be taken care of. Collyn and Tramont HVAC have me as a life long customer.

Action Heating & Cooling

(12 reviews)

We called at the beginning of February because we had no heat and no auxiliary heat. They sent a…read moretechnician who said we needed a new part. Ordered the part which did not fit, said they'd get back to us with a solution but almost two months later, we heard nothing from them. They need to get qualified technicians who can accurately diagnosis and repair. We called another company who repaired our heat pump with new parts and we were up and running in two days! We will no longer use or recommend Action Heating & Cooling.

CHOOSE ANOTHER HVAC COMPANY. For me to write a poor review requires some behavior on the part of…read morethe company that needs to be communicated so other potential customers are aware of the business's practices. When building a new home a year ago, I contracted with Action H&C to install a high-end Carrier HVAC system. While their experience with the system I selected was limited, they assured me that they were fully qualified and trained to do the installation. Action H&C was also on Carrier's approved vendor list for the unit I selected. During the significantly extended nine-month installation period, my system still doesn't function correctly. The extreme cold weather has demonstrated that the two-zone ductwork design appears inadequate. Looking back at the management issues, excessive personnel turnover, and now obvious overall lack of appropriate design skills for my ductwork, I'm left with a system that isn't doing what it was designed to do. I phoned and asked for a service technician to come by to check that everything was working correctly. I was informed that I had been placed on the company's list of customers they no longer will service. I asked why, but the individual I spoke with informed me she didn't know (or wouldn't tell me). The price of the new Carrier system was $30,000, which I paid for in advance of the install. It's disappointing that this company won't stand behind its work once it's been paid. The Carrier system seems to be functioning correctly, but the heat does not appear to be distributed correctly between the zones. Just a thought, but I would not use this company again for a new HVAC installation

Absolute Comfort Heating and Cooling

(3 reviews)

BEWARE of this man. VERY dishonest. Ghosted us and lied to us multiple times. Very upset with his…read morework quality. Do not trust him.

This company beware they do crap work and don't finish job and give no paperwork all they want is…read moreyour money then hire outside people. OJ is the worst with lies didn't cap any wires didn't install heat pump left hood loose and used old one from broken unit didn't mount it so animals got under house hate people taking advantage of my sister when I'm on the road working i drive a semi truck for a living

Crossville Heating and Cooling

(27 reviews)

Very expensive. They replaced 2 wires from furnace and replacement duct work. Not many hours of…read morelabor and it was over 1500.00 Definitely check around for pricing, many other companies in our area. The gals over the phone are very nice and helpful.

We had 2 service appointments recently. Christopher performed the semi annual service and assessed…read morethe problem with the humidifier. He was personable and professional. The second call was handled by Wayne and another tech to replace the humidifier. They did a GREAT job replacing it. They were quick, professional and had an attention to detail. We were very impressed. Josh handled the customer service with invoicing making sure we got a good deal for both the company and us. Nice job CH&C! Chris

Subzero Heating Cooling & Refrigeration

(2 reviews)

Chris with Subzero is truly a top professional!!! We own a family restaurant, and he has "saved the…read moreday" many times in our first year of business. He is very knowledgeable, prompt, and very fair. He will always explain the problem and work with us on our budget to get the job done correctly and consider long term growth and not just upselling equipment.

Very knowledgeable and professional. Didn't try to up sell but made repairs to HVAC unlike other…read morecompanies.

Custom Shelving Heating & Air

(1 review)

Tim did the original work on our home 3 years ago when it was built. We asked him back again to do…read moresome "built ins" to improve the look of our home. His work was awesome and so too was the cost and the clean way he left our home. Need a new look? Look to him to redo your needs.

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Roy P.

6 years ago

I can't say enough good things about Michael Bennett and his company. The guys are great, the office staff totally rock and Michael himself is a terrific businessman. He truly is the type guy you want to deal with. I have used Bennett Heating and Cooling several times and I've always gotten a fair deal. They are running a business, but they understand that they have to take care of people in order to get that repeat business. Michael has always given me ALL THE OPTIONS and explained costs as well as pros/cons of each option. Other companies will give you a couple options then up-sale a new unit if at all possible. Recently, another tech from a company I wont name, told me I had to spend $1200 on a new part, or of course buy a new unit. He liked me so he was cutting me a deal.... Bull s#%t. I only called this guy cause I'm in Cookeville instead of Crossville and knew Michael and the guys were covered up. Big mistake. After my lapse in judgement I called Michael (my wife likes to remind me I'm stupid for not doing that to begin with). He immediately told me I was being hoo-doo'd . When I told him I hated to ask him to come all the way to Cookeville he reminded me it was no trouble. The next day- he calls to tell me he's almost to the house. I left the office to meet him. By the time I got there, he had already fixed my unit. NONE of the things the other guy said was broken actually was. It was a small leak in a line and Michael welded that sucker up in 2 mins. He could easily have told me anything was wrong and charged whatever he wanted- but he's not that guy. I really wish all businesses operated with this integrity. Heat and air work is necessary but costly. We all gotta have it done. We are lucky Bennett Heating and Cooling is there for us. Give them a call- you wont regret it. Thanks Michael for everything! read more

Ron T.

6 years ago

I woke up this Sunday morning to no AC I started searching the Internet and found Bennett and one other in Crossville I went to each of their Facebook pages and sent a msg looking for help the 1st one msg'd me back and said someone would call on Monday, then Bennett's msg box popped up I described the issue he said he was coming in off the Lake and would be here within the hour he made in half the time found the hole in the line that needed repair went to Crossville got his trailer and came back fixed it right up charged the system (R22) I might add and had the house cooling down. I was ready for the bill as I knew it would be up there R22 ain't cheap and its Sunday morning, I almost fell down when I got bill it was more than FAIR in fact I read it twice. I would Recommend Bennett Heat and Air to everyone I know my Kids now have his number for their homes and their Number is on the Magnet board for good. THANKS BENNETT HEAT AND AC read more

Kathryn P.

3 years ago

I turned on the AC and we noticed that it wasn't cooling. My husband went outside and hit the breaker and KABOOM our AC blew up, black smoke and freon going everywhere. I asked for a reference on CChat and got Bennett's name. Hands down you can't find a better company, they are reliable, honest, and won't steer you wrong. They told us that when the AC blew it took our furnace with it. Now I got worried as we are trying to sell our home and thought how much is this going to cost. Once we got the quote, and we said go ahead (cheaper than we expected) they had the AC and furnace here the next day and installed it. I will make sure that the new owners of home know that they don't want to deal with anyone else. Thanks to all who were here to do the job right. Awesome job!!!!!!! Mr. Michael Bennett, we will call you when we get to our new home and show you what we have there. Kathy and Charles Nelson read more

K C.

7 years ago

We needed a new heater and thermostats installed. Bennett gave us the best price and helped us select the unit that would take care of us. Mike was wonderful and informative during the selection process. They installed our new unit and came back to install the thermostats once I bought the correct ones. Chris and Mike came out here on time, quickly installed the thermostats and made sure everything was working, and that I knew how to work them, before leaving. They were courteous, efficient and professional. There were no hidden costs or fees associated with either installation. Should we need any additional repairs in the future they will be the only ones we call. I cannot recommend them highly enough. Too often you find sketchy repair companies. Not this one, they are one of the good guys. read more

Erin F.

6 years ago

on a Sunday, our AC went out. Reached out to Bennett Heating and Cooling (via Yelp). We received a quick response from Mike (the owner). He came out on Monday morning and checked our AC. Our sons have their own AC business in Miami. Mike spoke to our son and explained what he found and his recommendation. Because of the age of our unit, we decided to replace our AC. We also changed from a heat pump to a gas heating furnace. Duct work needed to be changed due to going to gas. A crew of three came at 8am and started to work. Great guys! They worked ALL day (leaving at 5pm). Cleaned up all of the trash, boxes, and old duct work. We sent photos of our replaced unit and gas furnace to our sons. They were impressed with the work was completed. I would highly recommend Bennett Heating and Cooling. read more

XBroker I.

1 year ago

Rude & dumb.. . I don't know how they get anything done there. The IQ's there ain't IQing.. The usual us against them-ers you find in the local area. They bring their smut phone to 'chuch' on sunday and pretend to love duh buby jesus. They really go there so the wives can make each other jealous w/ their new 'smart' phones & purses. They tell everyone how 'holy' they are and yet harbor hatred for people who moved across an imaginary, MAN made line and don't speak like them..... lolz .. They top it all off by injecting each other w/ tel aviv juice and they worship the blue line that guarded the injection sites. Simp town usa. There are a lot of them. They live to gossip and they love my reviews.. lolz.. read more

Timothy O.

6 years ago

Had Robert come and service our Heating and Cooling systems as well as our dehumidifier. He was prompt, kind, and very knowledgeable. He explained to me the difference using the heat pump and it's function. His explanation was very informative and cleared up my confused state of mind. Coming from California having retired from the Fire Service after serving for three decades, I am very impressed with Robert. My wife and I will utilize your services from now on. Thanks so much for your service. Tim and Dennise Olson 4/14/2020 read more

Frank K.

8 years ago

Michael Bennett saved us thousands of dollars! His crew of Jesse and Steve were very efficient,professional, and polite. They cleaned our ducts and replaced our old heat pump with a gas fired American Standard unit with a WiFi thermostat and we just love the heat and convenience of the new unit. The house is now so warm, and heats up fast automatically in the morning. This is a honest and family owned business and we're glad we gave him ours! Thank you Bennett heating and cooling! read more

Sl T.

5 years ago

Talk about Heroes and Essential = Bennett Heating and Cooling go above and beyond their work performance. Michael is a skilled expert in his profession. Not only proficient quality work but the most trustworthy. Traits that are rare to find these days. He is a true model of humanity; Genuinely compassionate, honest, and caring. May God protect you, your staff, and your family. You shall be rewarded with many blessings. Thank you ! read more

Jr V.

3 years ago

Top notch customer service! The intake specialist who took my call was very knowledgeable, she explained all the fees and services. She also answered all of my questions. The tech who came out to the house was very respectful and kind. He explained the situation to me in terms that I would understand. He also gave me suggestions and different solutions. We will continue to use Bennett's for our home. read more

Ron S.

10 years ago

Called last week as our heat stopped working late at night. Friendly young lady answered the phone at 7 am, which I did not expect to happen it being so early. Someone was out by 9 am and had our heat up and running in no time. When I received the bill I was more than pleased. Wonderful, fast, friendly service all the way around. Dale was a great service man. Would highly recommend. read more

Vicki R.

7 years ago

After receiving some bad advice from another company, my neighbor recommended Bennett Heating & Cooling...Robert Spivey, my technician, was professional, knowledgable and took time to explain everything to me...I was extremely pleased with his work and will continue to use this company for all future heating and cooling needs...Hi five Michael Bennett!!... read more

Leslee P.

131

7 years ago

Honestly the BEST in the business! Honest and dependable. I have used Bennett over and over for my home and both of my business locations and never questioned anything they have done. Always there when I call and always the most helpful! They go above and beyond with service that you cannot and will not find anywhere else. read more

Stacy S.

9 years ago

If you need a Heating and air company to trust and count on to give you an honest quote- look no further. Michael puts his heart and soul into this company and they work hard no matter Day or time of day. Call bennett Heating and Cooling for all your HVAC needs! read more

Ken P.

3 months ago

Excellent Company! Very professional, honest and reliable. They came out during horrible winter weather and fixed the heat and ductwork in a very timely manner. Charged a more than reasonable rate and got us up and running quickly!! Thank You read more

Kelly S.

4 years ago

We recently had a new HVAC system installed by Michael and his crew and couldn't be happier. Clean and professional installation and extremely helpful answering all our questions. Highly recommend. read more

Liz C.

1 year ago

Spring Maintenance appointment. All HVAC equipment serviced and ready to go again this year with friendly professional service tech and good pricing, as usual. read more

Lynette M.