1. Bennett Engineering

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Laguna Hills, CA

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Bennett Engineering

5.0 (1 review)

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10 years ago

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Costco - Nu shooz

Costco

(420 reviews)

$$

I like Costco in general. Is this my favorite of the local Costco stores? No. Is there anything…read morewrong with it? No, just a personal preference. Always good customer service, and I always have a fairly easy time getting in and out. Good selection.

This is for the tires sales service. If I could do negative…read morestars I would because this was my first timing using Costco tire center and they left the worst impression. I made an appointment at opening time. I was number 2 and was told that it's about an 1 hour to an 1 hour and a half. 2 hours has passed. I was sitting outside and the front desk staff noticed me. She asked about my car and the color. Then tells me that my car needs a pin to drive so I gave it to her. 30 mins later one of the mechanics asked me about a Tesla and confused it with my own. (I know every Tesla looks the same but I didn't go to the Irvine location because that would be a nightmare lol) I told him I already told the staff the pin and color. He then proceeds to say "You are the reason we can't work on the car, you didn't give the pin." Very inappropriate and not professional at all. This place replaces Tesla tires all the time and I gave you my number. Maybe call me instead of just skipping my car multiple times. Yes I forgot to give the pin but it's an everyday thing that I do that makes it easy to forget. But rude butthole blames the consumer and tells you it's your fault. It doesn't take higher brain function to call me. Here they are disorganized robots here to replace tires and that's all. If that's what you want, go ahead. Let me tell you what you need to do. Go to a different tire shop that can do a wheel alignment. There you can get the tires and wheels aligned done at one location. Yes you save money going to Costco but it actually isn't much especially if you need to get your tires aligned.

Bennett Engineering - machineshops - Updated October 2026

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