We started having raw sewage come back up our drain. We called these guys expecting to have to…read morewait a week and pay a ton but we were extremely surprised how fast and inexpensive they were (they showed up the same day we called them; maybe we got lucky? Either way, it was wonderful timing). They did the job in ten minutes and were super kind to my curious kids. It's so nice to find good customer service from a company who do a job quickly for the price they said they'd do it at. Thank you!

I accidently dug up the output line from my septic tank. Action Septic showed up in hours and had…read moreit fixed in an hour. Very professional and it cost less than I expected. Wife didn't kill me after the cost came lower than we thought...

Bought a new house that had a broken septic tank lid (knew about it prior to buying). Called…read morecompany that did the initial install twice and they never called me back for an appointment. Called Spa Septic and Jeff was there an hour later to pump the tank, then came back the following morning to fix the lid after getting the parts on the fly. He also followed up with pictures of the completed job and information sheets. Great customer service, would highly recommend.

Jeff is honest and upfront. I have used Spa Septic for 15 plus years…read more Great company!

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

I put out a Yelp request to get estimates on some work for my home. As Yelp does, it contacted…read moremultiple companies. Mr. Rooter was the first to call me, and schedule for an estimate. I mentioned that we are selling the house and we were looking to repair an issue with the water pressure for the new owners. The plumber that came by called me and told me his recommendations. Two days later, I received an estimate for much more than what was recommended on the phone, and an invoice for the estimate itself. I responded questioning that estimate charge, because it wasn't mentioned in advance, and why there was work on the estimate that we were told we wouldn't need. The woman that responded was nice with her explanations, but it still doesn't sit right with me to charge for an estimate, or to not say that ahead of time. A week later, she called to follow up, and I told her because it was a Yelp thing, someone else was taking a look for us and I would be in touch if we wanted to continue with them; or I would pay the invoice for the estimate online. The other company that came told us everything Mr. Rooter had added to their estimate was not needed. If those things were a problem, we would have no water. So it would have been a waste of money. Two weeks later, after not reaching out to me again to follow up, she called my realtor and threatened to put a lien on our house, and interfere with the sale, if we don't pay the $200 estimate fee! That is extremely unprofessional! and $200 is very high, considering it cost your company nothing in parts, etc, and your employee was only at my home for 16 minutes. I am far from happy with my experience. Tyler, their plumber, was great! He seemed to know exactly what it was talking about, he was very nice on the phone and professional. But their office is a disaster and the customer service is a 1/10. To respond.. I never spoke tot Tyler over the phone regarding the bill, nor was I ever rude to him in any manner. I was never told in advance about any fees for estimates, so I would love to hear the recorded call you claim you have. I also responded to the email with the invoice for the estimate that I was unaware of a charge for it, and the response I received was "yes, that was our failure to communicate." I also did not say I would be using the estimate in negotiations for my sale, so it was not a "real estate estimate." It was a homeowner trying to get work done on their home. And the work is the home needs IS being done, by someone else. You are simply unhappy that I got multiple estimates done, and chose someone else, which I have every right to do, whether I am selling the home or not. Good luck to you and your corporate business.

I own a restaurant and I asked them to come fix a clogged toilet that someone's toddler shoved a…read morewhole roll of toilet paper down and when they came, they exploded my toilet and ruined my full plumbing system, and then they asked for full pay, and I yelled at them to get out of my restaurant I would say zero stars if I could do not recommend to any patrons

From the owner: Why Choose Dynasty Mechanical? Because we don’t just fix systems, we fix stress!…read more We are family owned and operated here in the Capital Region and pride ourselves on treating our customers like they are part of the family. We offer full-service mechanical: HVAC, plumbing, gas lines, generators & more. We promise honest pricing, clean work, and zero upsell nonsense.

Experience and knowledge. They are easy to work witb and have fair pricing. Chris has a deep…read moreunderstanding of systems and how to approach them when it comes to repairs and inspections. Will definitely be recommending them.

We had a flood in our basement due to a sub pump failure they were here with in 1.5 hours and had…read moreeverything and fixed it. Since in was 30" deep I again called for the water heater again they came that day and fixed everything. Amazing service and the charge was so little since I knew it should be much more. Use this company for all you needs!

Used SS Different Tank on a recommendation from a mutual friend and deeply regret it. Anthony came…read moreout to inspect our septic system because water remained in the exit line after pumping, but after only a few minutes he said he could not properly complete the inspection due to water in the line--which was the exact reason for the service call in the first place. Despite not performing a real inspection, providing no written report, and giving only a vague, non-conclusive verbal explanation, he still charged the full quoted fee of $500 and dismissed my concerns by saying that this is just the nature of the business and that his camera cost $10,000 and he works in feces. Very unprofessional conduct, and I will never use or recommend this company to anyone. To make matters worse, a different company came out afterward, quickly found the actual problem, marked out the repair area, and promptly provided a clear repair estimate--exactly what I was expecting the first time

Don't ever hire this company for inspections or septic tank upgrades …read more I made a mistake of hiring them to inspect the septic on a house I just bought and their inspection was poor and didn't see that the main waste line had collapsed under the house. On top of that they told me my septic was bad and I needed replaced and said they could do the job. It turns out they installed the septic without a rock bed and the septic sank. It costs me another 8k to fix the septic that had sunk because of poor install. When asking him to stand up for his work he won't take the fault even though he knows he did a shitty job. Please don't hire them unless you want a forever head ache I fillings complain on better business bureau and I am going have my lawyer fight them in court.

Did an amazing job on a Hudson River retaining wall. They take pride in their work. I felt the…read morecost was reasonable for the quality of their work.

From the owner: With 20 years of high-quality masonry and asphalt paving, we specialize in masonry, excavation,…read moredemolition, drainage, concrete work, and foundation repairs for residential and commercial projects. Trust our expertise for durable, long-lasting results. Visit our site to explore all our services!