"I had a disappointing experience, particularly with the staff at the front. I greeted them…read morepolitely, but they did not acknowledge me, which felt dismissive and unwelcoming." They racist as Fuck I swear

Located on Benoist Farm Road in West Palm Beach, this place is interesting to say the least. It is…read morewhere dead cars go to have their bones picked clean. You need to go with a knowledgeable mechanic and tools in order to retrieve parts from the cars. From time to time I get sucked in to going to lend some muscle. There is another LKQ in Ft, Lauderdale and having been to both, they are equally miserable. There are junkyards that pull the parts for you but this junkyard is in the you pull it category. You can look online to see the car inventory and vehicles are arranged in rows. Parts go fast so you really need to hit the cars when they first enter the yard. You need to bring your own cart or wheelbarrow to haul your parts. They check your toolbox before you enter and there is a $3 admission per person. In addition to tools and some way to haul your stuff I highly recommend water. There is zero shade on the lot and you will feel like you are baking alive. An umbrella for shade and rain is a good idea too. They do have some snack and drink machines. As soon as you step into the yard, the smell of vehicle fluids smacks you in the face. I can't describe it but it always makes me feel sick. The ground is a dry dirt that covers your shoes and legs. That is until the rain comes and then you are walking in mud. Despite the heat, smell, and dirt I always find the cars interesting. A lot of them are here because of accidents. You can see the deployed airbags and the perfect circles where heads have smacked the glass. I have never seen it but I have heard stories of remnants of flesh left behind. A walk around here reminds you to buckle up. The accident cars usually have personal effects left behind. They are towed from the scene and sold to the yard and the owners never see their cars again. Car seats, hats, and paperwork are common to see. There aren't any restrooms or port a potties on the lot, so one thing I have seen is the backside of gentlemen relieving themselves. Once you find a car with parts you like it is up to you to pull them off. Sometimes you will see someone already working on the car you want. I believe the correct junk yard etiquette is you can look over the car while they are working on it but do not start on it until they are finished. My least favorite part of the visit is trying to haul heavy car parts back to the front to pay. I always leave covered in sweat, dirt, and God only knows what else. They do have a return policy which requires you to have your parts marked before you leave, I saw in previous reviews that people have complained about how they were treated here but that has never been the case with me. Everyone who works here has been exceedingly kind to me but then again I just tag along. I never argue with them about prices. If you need to save money and you have the skills, this is the cheapest way to get car parts.

If I could leave no stars I would. Paul was extremely rude and such a disgrace to customer service…read more After asking for a part that he reportedly didn't have at his store, I asked him to check for an item at other stores and he didn't, rather he attempted to upsell me probably for commission- took a phone call while he was assisting me and helped the customer on the telephone for 10 minutes before finishing with me instead of placing them on hold. Worst of it all- he was smoking a black & mild in the store's doorway - with the door only ajar. Needless to say, I went to Lake Park and the service was wonderful- Tye, BJ, and Mario were great.

04/10/24 An old gray-haired grandfather drank alcohol in the evening and began asking me…read moreinappropriate questions like "who am I and how much experience do I have in mechanics?" I asked for a spare part to fix my brake system in the car, but he doubted my knowledge and began insulting me with questions "what do I know about mechanics" thereby trying to say that I am two or three times younger than him. It's a shame to be drunk and such an ugly person. 9930 Belvedere Rd West Palm Beach, FL 33411 USA

Broke my windshield wiper arm. Refuses to replace it. Insists it's a $33 dollar part because they…read moredon't know how to read. It's a $120 part. I'm now stuck paying Nissan $120+ because I can't risk safety over their nonsense.

Super helpful in replacing my car battery when it died. They were able to diagnose the issue…read morequickly and install the new battery super quickly! The Loxahatchee store was great!

Needed new wiper blades and went to their competitors across the street. The competition failed…read moremiserably. They had a slim selection and weren't helpful with my questions. Walked into Napa and greeted quickly and then walked over to the wiper blades section where they explained options and recommended a set. They even installed them right away. Great customer seRVICE NAPA. I'll be back.

Vinny and paul have to be the most amazing duo ever. helped me with everything i needed and sat…read morethere after to have a conversation with me. Real people, Real good parts.

uber driver sent here on my first and last delivery order. we are not paid enough to stand in line…read morefor 20 minutes just for glass cleaner. how are you going to be slower than a restaurant that has to actually COOK FOOD for gods sake. At my old job I would never but I guess they value charisma over laziness these days, even though these employees didn't look charismatic at all. Just terrible. Never coming here for anything especially not for fixing my car; just to wait in a line while you ignore me and explain what oil is to a customer? I'm good. I've been in customer service and you don't do that to people. Have fun not getting a single driver to your business

En el día de hoy fui a la tienda para que me asesorarán porque tenía problemas en mi coche y la…read moreatención fue súper mala. no hay interés en esa tienda de dar atención a los clientes. para mi entender el Review será de cero. esa tienda debería de cerrar o cambiar a todo el personal. estoy muy molesto por la falta de profesionalidad.

A few weeks ago, while backing into a parking space, we ever so lightly tapped an oddly bent…read moretree--and somehow shattered our rear window. That's how I found myself here on a Sunday afternoon, searching for a replacement for our Mitsubishi Outlander. We located a matching vehicle online in their yard and crossed our fingers it would still be there when we arrived. Luckily, it was! U Pull & Pay is conveniently located near Palm Beach International Airport--you'll definitely notice the planes flying overhead. They're open seven days a week, which is a huge plus. Admission to the yard is $3 per person, or $2 if you sign up for their free VIP program. Just note: no one under 16 is allowed in the yard. The staff was friendly and helpful, pointing us directly to the right row. From there, you're on your own--you do need to bring your own tools. Fortunately, the back glass on the Mitsubishi was still intact. After dodging a few rainstorms and putting in some effort, we were able to remove it successfully. We even found some interior trim pieces we needed. If you're not able to pull parts yourself, they do offer that as a service. Inside, there's a lounge area and an actual restroom--which, while not the freshest-smelling, is still better than the porta-potties you often find at similar places. They also sell inexpensive drinks (a lifesaver in the heat, since there's little shade in the yard) and even have shelves with random thrift items recovered from cars. One thing to keep in mind: they don't offer cash refunds, but with a receipt and marked part, exchanges are allowed within 30 days. Overall, I think their prices are some of the best in the area--what we paid was about half the price of LKQ next door. What could've been a costly mistake turned into a much more manageable fix thanks to U Pull & Pay.

I had a car i wanted to sell so i called them. Got an offer and it was picked up less than 2 hours…read morelater. Spoke to kerri on the phone and she was friendly, helpful and professional.

Just Received a Very Hard To Find Acura A.C. Compressor. The Part is Absolutely Perfect…read more Thank You, Marilyn in Tennessee P.S. : The Price Was More than Fair. Never Hesitate to Buy From Rocco's

Great place to get your car parts cheap in price not in quality. .. very helpful and fast service…read more If you know what you are looking for they will help you find it.

Mike was there best! spent so much time with me and no $ went into his pockets!! certainly was a…read moredear soul!! just helped me find a part elsewhere!!

I gave a 5 star and highly recommend getting your parts here. Their customer service is second to…read morenone. You cut the hassle of getting to a lot with all makes and model of vehicles to find out that the part you'll looking for has been already taken out. Let me tell you three things why you're going to come here first. 1. Pricing is fair and transparent definitely value for money. 2. No searching of vehicles in a lot. 3. You come out with your clean sneakers or shoe and with no grease on them and all part are handed to you. Thank you for helping me. From Ms. Nissan :)

You can find a great many car parts for your car at Advance Auto Parts. I primarily use it to buy…read moremy favorite products for washing and waxing my car. I almost always use Ice products to wash my car. It is made by Turtle Wax. Ice both washes and waxes your car at the same time. I have a black car and it makes it shine like nothing else I have ever tried. I love to buff up my car afterward and admire the sheer beauty of the shine. I also use the Ice version of paste wax occasionally, but the plain wash and wax product is usually enough to make my vehicle be admired by all who see it. Advance charges $9.99 for a quart size, that does about three washes. I used to buy it cheaper online, but I got tired of it arriving as a soggy mess, and having to fight the online company for a refund. Now, I use Advance. They are almost everywhere and if you can't find a car product at one location, you can usually find it at another. The staff is friendly and helpful at my local Advance Auto Parts. They give me a great product at a very good price. My car thanks me for making it look so good, lol. That's why I'm giving Advance Auto Parts my highest recommendation!

They advertise they close at 9pm. Instead, the threw a sticker over their 9 and it is now an 8…read more Wasted my damn gas driving out here for nothing.