Really clean, attractive facility, and the units stay dry. With all the rain and moisture in Crescent City, this is important. They require you to leave pallets on the floor (which they provide) so there is air flow and your things aren't on the ground. But, I just cleaned out my unit, after a huge week-long rain and wind storm, and it was completely dry in the unit.
Staff was easy to work with, gate worked perfectly. They even have a barrel with lovely-smelling roses by the key pad to leave the facility. Nice little touches like that make a big difference.
They're only closed a few days of the year, otherwise access is 7am to 7pm, if I recall correctly. Office hours are a little different, but they do have someone in the office 7 days a week - except for those few days they're closed for holidays.
They let me pay my monthly fee over the phone with a debit/credit card, too, which was really convenient for me.
They gave me a check for my deposit the same day I moved out, and they didn't require notice to move out. They're just really easy to work with.
I never encountered any sketchy types and always felt perfectly safe. I'd use them again if I ever needed to, without shopping around, and even if they cost a little more. Happy customer here. read more