Best dentist EVER! I have always hated going to the dentist, but this guy made me feel very…read morecomfortable! His staff is very friendly and welcoming. Very clean and comfortable environment. I'm so happy that I've found this practice!

I have had good experiences with this dentist. They accept…read moreinsurance. Their Dental Tech's are very good. The only criticism is that they pester you a bit about procedures that you've already said no to.

I was a long term patient of this clinic and was in the process of wrapping up my Invisalign…read moreprogram by picking up my retainers, which were originally included as a complimentary bonus. I received an email prior to this morning's visit informing me that the retainers were ready, for a cost of $406.00. When I asked the assistant why I was being charged, she told me to talk to Rachel, who would provide me with an explanation. Rachel explained that there were several treatments provided to me, that they forgot to bill me for going back to 2022 for periodontal procedures. 2022?!? Apparently, there were 4-5 services I received between 2022-2025. Since when does a dental clinic forget to bill a patient? Something that might have been overlooked a year ago, I can understand, but billing errors going back four years? I never received any billing in the mail for any of these services from the clinic or Delta Dental, which they stopped accepting last year. They never gave me a phone call or email explaining the billing mess until I asked why I was being charged for the retainers. This amounts to unprofessional and unethical behavior by what was once a professional institution. How do I know these are legitimate charges? I was not even provided with documentation other than what Rachel had on her computer screen. I was not provided with a detailed summary of the charges. I feel as though I was deceived. I am requesting a detailed summary of charges, insurance payments, and true balance due broken down by date.

I had a great experience. Dr. Patel and his staff are fantastic and I don't say that to mean…read more"overall it was a great visit" or "despite 'fill-in-the blank' happening, my visit was very positive" or other statement that has to be qualified. What I mean is that there was not a bad part of this process. I am 16 hours removed from my first root canal and I. Have. Not. Felt. ANY. Pain. None. I felt no pain in the chair, I felt no pain yesterday afternoon, and I am feeling none this morning. Dr. Patel exudes an air of competence that I found very comforting and it made everything go so smoothly. I'm a high anxiety patient who is unreasonably terrified of dental work and I'm a jerk for not remembering the name of the Dental Assistant from my first visit, but her soothing and professional bedside manner kept me there feeling listened to and safe at my first visit and 'Cassie' was fantastic in the same role the day of the root canal. They treated me with such compassion and I am so appreciative. 'Jay' handled my cleaning and I can't say enough; I've never had a cleaning go better and she took the time to answer all of my questions and talked me through everything. She is a goddess. The front office staff has been judged very harshly in these reviews and I can only say that I found them to be helpful and accommodating. This is the practice you're looking for. You should call.

** DO NOT BRING YOUR KIDS HERE** ZERO STARS. -BEWARE OF THE…read more5 STAR REVIEWS (( This practice is asking anyone and everyone to leave them a 5 star review, just to increase there rating. There are signs in the office begging for reviews and just look at the positive reviewers last names and photos. All freinds/family )) DO NOT BRING YOUR CHILDREN HERE!! Dr. Patels primary focus is his bank account. absolute joke of a DR. Make sure you triple check your bills and appointments as they will try and double bill or over bill you for things. my daughters procedure was suppose to be a frenectomy and filling in ONE APPOINTMENT. Like the selfish money hungry people they are, they scheduled 2 appointments one for the filing and one for the frenectomy. so I was given 2 estimated bills about 200$ a piece, Both bills also had charges for nitrous oxide. I was concerned about my child having nitrous used on her twice and asked why the filling and frenectomy were not being done together in 1 appointment . I was first told it wasn't possible. after I kept questioning the women on the phone she went to talk with Patel and came back saying they would "allow me" to merge the two appointments. (so kind of them to allow me to keep the money(about 200$) they tried to screw me out off, by making 2 appointments with nitrous instead of one.) on sept. 14th my daughter had her procedure . . .which was a horrific nightmare. I was charged 100$ for nitrous and while they put the mask on her face they never talked her through taking calming breathes. she was upset and crying and saying she could still feel where they had " already numbed" . . .both patel and the hygienist kept telling my daughter " No Reason To Cry" & they would show her the tools first, or explain first before they did anything, just so she would calm down or mover her hands from blocking her face. . but they never did explain or show her creating alot of fear an disturst for my 8 yr old. in the end they had another hygienist come in at the last second to abruptly hold my daughters arms down, at this point she was screaming in fear and pain as patel began to slide a laser tool back and forth on her frenulum. Id also like to let everyone know just in case you decide to traumatize your child here, they Will Deny your request for a school note stating, " we have patients that get dental implants and are back to work in 2 days" Now I'm not gunna even get into how ridiculous comparing an adult and childs recovery period is. but it speaks volumes on patels arrogance and lack of compassion for his patients especially children. They will also over exagerate the amount of days you requested the note for and not return ur phone call requesting the note. just an overall terrible dentistry. ** & AGAIN BEWARE OF THOSE FAKED 5 STAR REVIEWS FROM FRIENDS AND FAMILY OF PATEL**

What an outstanding dental practice!!! I was introduced to…read morethis practice by a friend who said it was the best dentist he had ever been to. Boy was he right! Dr Strause is just awesome, absolutely pain free dentistry. A staff that is so wonderful and friendly. They use state of the art technology and they are reasonably priced. I have had very bad experiences in the past with dentists in CT who would charge an arm and a leg for the most basic of services. Not here. I can't say enough nice things about this practice.

Quality dental care from friendly people. Appointment was on time. The office was clean and the…read morewaiting room was comfortable.

I went in on Monday for my first visit here, a standard check-up & cleaning. During the visit Dr…read more Katz found a cavity that he was able to fill for me at the same time. The treatment itself was gentle; I wasn't poked in the gums at all during the cleaning and the filling did not hurt at all The office staff was also helpful, friendly & knowledgeable.

Worst dentist I have ever been to. As long as you keep doing 'procedures' he is happy. The last…read moretime I was there for a cleaning and after that Dr. Katz came up checked everything and just loudly said BORING and walked away as there was nothing more to be done. This after I had spent a couple of thousand dollars when I did not have insurance. He gave me a 10% discount once because I was paying his full cost out of pocket. Also, while doing a root canal, he said he was having difficulty completing it and sent me to a specialist. That Doctor found a metal piece from his 'pick' lodged in my gum I think. I had to pay the specialist also. Terrible.

I have taken my kids to Dr. Sicher for a few years now as it has been difficult to get in with…read moredentist in our insurance plan. I probably have had maybe two sentences of conversation with the dentist over these years as he acts like it is painful to talk to you and he spends less than 5 minutes with the patients. The hygenists are friendly and they will admit that Dr. Sicher prefers for the staff to speak with and explain things to patients. The real pain comes with procedures that he rushes through without adequate analgesia and then again when you get the bill. They charge more for procedures than I have seen any dentist charge and you get maybe 1/3 of this back from insurance if you're lucky. They will not hesitate to cancel or reschedule you the day of an appointment and the office staff is not friendly, accommodating, or apologetic when they jerk you around with scheduling even after your child has taken off school for the visit. If you are looking for a personable practice, keep looking as we are doing now.

Went to a new dentist, they caught cavities that this dentistry did not catch. Dental hygienists…read moreare kind and personable, can't say the same for the dentist. The receptionist you can never get through to and when you finally do, good luck making an appointment for a spot in the next 7 months. They always seem to be "closed" when you call even though it says on google that they are open. Overall, there are better dentists to go to that will give more detailed check ups and customer service.

Was recommended by a friend. I have a HIGE fear of dentist (due to a horrendous past experience)…read more Dr Zahm was patient and understanding on my first visit. Review and explained everything along the way. Went back 6 months later for my routine check up and informed him of jaw pain. Have TMJ and upon X-ray saw there was something wrong on the left side. Referred me to a dentist that specializes in TMJ. His staff has always been pleasant. Would recommend him to anyone.

A great professional, knowledgeable staff and a top notch dentist, Dr. Zahm…read more Go there and relax and know you are being treated by a caring and professional staff. I feel extremely confident in the care my teeth are being given there. I trust them completely! Even after the second visit I have noticed an improvement in the looks of my teeth.

Do not go here!!! Myself and several members of my family have paid thousands of dollars for years…read moreto replace all the mistakes and short cuts on our teeth. Terrible place.

We were new to the Lititz area and chose this dentist because he's fairly close to our home. His…read morefees are outrageous, a simple cleaning w/x-rays starts at $475.00. How odd - Dr. Hicks has religious music playing in the waiting room. He should practice what he's trying to preach. I found another dentist who is excellent and doesn't rip off people.