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    Benjamin T Clark, DO

    2.7 (3 reviews)

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    Beach Area Family Health Center

    Beach Area Family Health Center

    3.8(91 reviews)
    3.2 mi

    CHRONICALLY ILL? HAVE SERIOUS HEALTH PROBLEMS? BEWARE!! Do not allow the gaslighting and…read moremanipulation. Stand up for yourself and reach out to me. Please tell me your story. 100% confidential! Dr. Melgar said she see's nothing, but she refused to listen to my symptoms and that mold had been recently found in my bathroom. She couldn't care less about my serious bilateral ear infection symptoms, nasal sores, reoccuring low-grade fever, ... which had all been going on off and on since our first doctor's visit together a year or more ago. Refused to acknowledge a possibility of environmental involvement. I live far away and it is extremely difficult for me to physically come in person. Especially since they insist on torturing me with hot exam rooms that deteriorate me and make me sick and difficult to drive back home. Because of the temperature issues, I struggled tremendously coming in, in person. She refused to take a sample of the liquid oozing from my worse off left ear, to test, and see what was going on. She told me to see my ENT, after the ENT I had already been referred to and had already seen, sent me back to Dr. Melgar. I will be reviewing that Doctor very soon too. All the ENT cared about was getting me in for as many visits as she possibly could stringing me along taking advantage of my forgetfulness and not addressing everything I came there for. All she cares about is surgeries she does not care about maintaining Medi-Cal patient ENT health. BOTH WASTED MY PHYSICAL VISITS, STRENGTH, ENERGY, AND TIME. BOTH were obviously trying to purposely pushed me into some sort of mental break. It's a game to them guys!! They do not care because they get paid regardless. Unless it's just me that's being targeted? Dr. Melgar and another PCP her at the Mission Beach Clinic also refused to fill out my medical SDG&E form, to help with my medical A/C cold temp control REQUIREMENT and others. Even though it had already been filled out once before by my previous PCP at a different clinic, years ago. I simply needed an updated form, because we had moved into a new home, and I needed to add new health changes and requirements. My condition is degenerative, lifelong, terminal, so I won't be getting better. If your PCP also refuses to fill out your legitimate needed paperwork you're needing to help yourself, please contact me privately. We are more powerful if we stand together. These people are literally getting paid to not do their job jobs and/or torture you unnecessarily.

    Extremely disappointed with my experience at this clinic. I understand it's a busy office, but the…read morecomplete lack of compassion and professionalism from Joseph Shepherd was unacceptable. I arrived six minutes late to my appointment after checking in and giving notice to the coordinator that I might be a few minutes behind due to school drop-off. Most clinics offer at least a 10-minute grace period, but I was told I could not be seen. It wasn't until I asked to speak to the head nurse that I was allowed to keep my appointment. This was supposed to be my first visit to establish care. I came in with clear symptoms and explained I was in dire need of treatment and likely had an infection. Joseph Shepherd showed zero concern. He refused to test or treat me, told me to come back weeks later, and made me feel like I was wasting his time. The only reason I was tested was because I refused to leave without being cared for. When my results came back positive, no one contacted me. I had to make another same-day appointment to follow up. Joseph then prescribed a medication I am allergic to, without reviewing my chart or discussing options. He told me he "only had 20 minutes" per patient, but ended our visit after just 10 minutes. His lack of effort and disregard for my well-being were clear. What made this experience worse is that the student who was shadowing him cared more than he did. She actually listened to me, showed concern, and tried to help with my care. Joseph Shepherd dismissed her completely and dismissed me right along with her. Patient-centered care is not optional. Communication, empathy, and respect are non-negotiable in healthcare. Joseph Shepherd does not belong in this profession if he can't provide basic care or treat patients with human decency. As a new patient, this was one of the worst medical experiences I've had. Zero stars. He did not care, and it showed.

    Benjamin T Clark, DO - familydr - Updated August 2026

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