This is a first class Ophthalmology Group! Dr. Krates is retired but he has an excellent team of…read moredoctors and technicians. I took my mom here for cataract surgery and the entire experience from start to finish was on point. No ridiculous packed waiting rooms or wait times. Initial consultation to surgery to post ops, all super smooth and seamless. These guys are very efficient. Dr. Farley is wonderful. He also sent my mom flowers after her first surgery. What a nice touch. This is a very well run office. I worked for a very well known ophthalmologist in this area for nearly a decade and I can tell you, THIS office runs like clockwork. Bravo!

I had both eyes done this year most all of my family and friends had cataract surgery same place…read moredifferent Drs. All the same successful results . The. Pre-op and Recovery Nurse which I had 4different ones were compationate and attended to my concerns, gave me a warm blanket.Dr Beyer came to visit before and after. In the OR I had again 4different Rn,'s and techs . Same attentiveness ,calming atmosphere I would recommend this place always and thank you for brightening my world . I think I became more intelligent too.

I have been "Seeing" Dr. Mansueto for a few years now - and ever since my diabetes diagnosis, he…read morereally stepped up his game to ensure I was taken care of - seeing me several times after diagnosis and then on a regular basis treating my eyes like he would take care of his own. His office is a well oiled machine - so efficient - and such great care - I have never felt like I was a "GUEST" more in someone's home than being in his office. The way the staff treats you is so reassuring in making you comfortable. Every single person asks if you have any questions - they just don't take care of your needs - they anticipate your questions early on so you are well educated and prepared. From contact lenses to glasses and everything in between - this is a top notch facility. I can't say enough good things about Dr. Mansueto and his staff - truly excellent in my book - always look forward to his appointments! Thanks for always taking care of my needs and putting me at ease. Appreciate everyone. YOU ROCK!

Superb , Thorough service . For years I've struggled seeing correctly and have been to a few DR's…read morebut they couldn't get it right. Dr.Mansueto got it right and I've never been so happy . Thanks for the whole team ! Class act

I had a wonderful experience here. After my typical eye doctor wasn't available for a checkup my…read moresister advised I give this place a shot. I'm glad I did, they were more than courteous on the initial phone call and advised me to arrive early to do some paperwork. They confirmed my appointment 2x, and even got me in earlier. The doctor did a great job of identifying my stigmatism and which route was going to work best in regards to contacts. In fact I will be going back in a few weeks to purchase new glasses from them. They have no earned my business from here on out in the future. Thanks,

I am writing to express my dissatisfaction with Wear Eyewear of Orland Park over a prescription…read morelens order that took over five months and eight lab attempts to resolve. On 12/29/25, I ordered lightly tinted prescription lenses using my VSP allowance. Over the next five months, the lenses were sent back to the lab repeatedly: the tint was too dark, then the lenses didn't fit into the frame properly, then the tint was wrong again, then the prescription itself was incorrect. Staff member,Kristy, handled most exchanges and confirmed the lab had already proven it could produce the correct tint, since I'd received it correctly once and kept that pair as a reference sample. I repeatedly asked for this matter to be escalated to the District Manager (Jessica), I was told she was informed but she never contacted me directly. On 5/9/26, Kenny left a voicemail claiming the lab could not make the tint any lighter and that I'd have to accept the lenses as-is or with no tint -- despite clear proof otherwise. When I called back, he offered no real solution and focused only on what was outside his "reach." After further attempts, the tint was finally corrected on 5/29/26, but then the prescription needed fixing. When I picked up the glasses on 6/26/26, the tint was missing entirely, the lenses weren't thinned as paid for, and the prescription was still wrong. At that point I requested a full refund including what my insurance company paid. My out-of-pocket refund was processed and arrangements to have my exhausted 2025 VSP lens allowance was restored. This process cost me six months of time, patience, gas, and no working product to show for it. Customer service was poor, the lab was slow and inadequate, and upper management did not meaningfully engage. I will not return to this company and will not recommend it to others who are looking to order prescription lenses. This was my worst experience ordering lenses. This should not have taken 6 months to resolve and walk away without the lenses I ordered and paid for. The only redeeming part of my visit was Dr. Jones. The eye exam itself was professional and thorough. It is a shame that such a great doctor is backed by such an incredibly frustrating and broken ordering system. I am deeply disappointed by how badly this was handled.

This office is one of the best in the world and I've experienced excellent service there for years…read more I appreciate the great care I receive from Dr. Wilson and her staff and help from Carmille when it's time to receive glasses. This is the location to go to ALWAYS for anyone seeking eye care.

I was billed 235 dollars for a 5 minute appointment where I was diagnosed with a chalazion. Three…read moredoctors later and ALL of them agree it's highly suspicious for skin cancer !! If only I would known that after treating it with warm compresses like this office recommended ! The other doctors spent at least 20 minutes with me and the most expensive visit was 150 . Do your homework .

Called and got in the next day for an exam. The lady who answered the phone was extremely friendly,…read morewhich I find to be rare lately. Dr Lancaster was nice, but his staff was definitely extraordinarily friendly and accommodating. I will be returning for all of my eye exams.

Dr. Lancaster has been our family's eye care physician for over 25 years. We've always found him…read moreto be professional and caring ... his staff kind, accommodating, and concerned. We have the utmost faith in his ability to deliver excellent care and provide sound advice.

I have been a long time customer for over 20 years. I have brought my children up coming to this…read moreeye doctor facility and I myself was a patient of Dr. Michelle Millard. Went there 2 years ago and found out she was not longer there. Fast forward to today, i was trying to book an appointment to get a basic eye exam and while doing so, I called, the phone rang twice, phone picked up and i was tossed on hold without being asked if it was okay for me to be placed on hold. I'm extremely disappointed with the customer service at this office. The staff is ratchet, unprofessional, dismissive, and made no effort to communicate clearly or respectfully. A medical office should make patients feel supported, not ignored. I won't be returning and cannot recommend this place to anyone. Honestly the only thing missing is the staff members wearing bonnets and coming in with their house slippers.

Waited 45 days for scheduled appointment, filled out all the new patient forms even tho I've been…read moreto them in past years, left work early to make the 45 minute drive, only to be told I need to reschedule because I was 12 minutes late after being stopped by a 15 minute train. Apparently I missed the deadline by 2 minutes and there was "nothing they could do". I understand I was 12 minutes late, but you'd think they'd take into account I took a half day and drove nearly an hour after waiting a month and a half for the appointment. I will find somewhere else to make my business.

Easy to get an appointment, even at the end of the year when you are trying to squeeze in your last…read moreexam last minute. Incredibly friendly staff!! I'll be going every year.

Crassie was awesome. I often have a hard time picking eyeglasses. She was so patient and…read moresupportive. It made such a difference that I will now only buy my glasses from here.

Dr. Marchione is Fantastic. I take my whole family here. My kids love her and most importantly I…read moretrust her. The staff always goes above and beyond. I have a very high prescription and have worn contacts and glasses almost my entire life so its very important for me to go to someone who knows what they are doing. I've never had a problem with my glasses and they always let me know what my insurance covers and what I'm getting on my glasses. I feel like a lot of big chain eye places don't do that. I would absolutely recommend coming here. They are the best!!!

Such a great experience! The people here are easy to communicate with (Matt). My family and I will…read moredefinately be coming here more often!