In this era of post-COVID, it is rare that any service repair person gives their customer 5-star…read moreservice. So it is with pleasure that we are delighted with the above plumbing service. We called twice for his services and he was on time and solved the problems quickly. His clean-up afterward and professional manner ensure that we will be calling on him whenever we need a plumber.

I posted a review yesterday praising the work, politeness and promptness of the son and helper of…read more Joe The Plumber & Son. However, I did complain about the condition of the area worked on when they left. I must say that the owner, Joe, texted me to ask if I would mind if he called to discuss my review. I praise him and his company for the follow up. It says a lot.

They are quick to return your calls which is helpful in an emergency. They have come to us for…read moreseveral little issues (sink drain leaking, shower valve break) and their work was both fast and clean. Reasonably priced as any service can be these days.

responsive. helped diagnose issues I didn't understand, and ! Explained them so that I did I stand.read more

Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

What a complete rip off. The plumber shamelessly tried to charge me $400 just to put a snake into…read moremy slowly draining toilet. I thankfully said no and got it fixed from someone else for $100. Please be aware of overpaying and protect your hard earned money.

Rich is reliable, knowledgeable and just an all around nice guy! He was our plumber at our…read moreFlemington B&B for for 11 years and always came when we called if we had a shower or toilet crisis on the weekend or late at night. He is honest and took great care of us always. Additionally, he did work for my folks at their Flemington home as well. Don't hesitate to call Rich.

Had a clogged kitchen sink. Turned out the clog was far down the line. Richard diagnosed the spot…read moreand neatly cut a hole in my downstairs wall and snaked it from there. Then put in a clean out trap so next time, it wont be so invasive to get to. Professional, knowledgeable, clean and personable. Will definitely use again.

Needed a new faucet and shutoff valves installed on an old clawfoot tub in one of the bathrooms…read more Christian did a great job. He went over the scope of the job and gave me a quote. This is the second time I have used Daniel Smith Plumbing & Heating and would highly recommend them. Also a shout out to Mary who is so helpful scheduling your appointment and answering any questions you may have. Thanks again!

Excellent service from Dustin. Very knowledgeable. He found a slow leaking water supply pipe in a…read morematter of minutes after another plumber totally missed it. Dustin also did a terrific job installing new shut-off valves and new bathroom sink faucets. Reasonable service call charge for the leaking pipe. Competitive job pricing. Excellent care for maintaining a clean environment and cleanup.

My husband and I have been using Tony for over a year now since his worker Kevin is GREAT. It's…read morereviewed 1 star because of the way things are conducted through Tony. As most of us know, plumbers are high priced. It's just that type of trade. Well Tony was no different. In fact, when ASKED to be quoted, other than 2 times he couldn't do that for some reason. There have been a few occasions that my husband and I have questioned how Tony is pricing his work. And he has even CALLED Tony to see if he can shed some light on it. Recently Tony had his worker do some things for us. It's been about 1 1/2-2 weeks and didn't receive an invoice until YESTERDAY 9/17/2019. In the emailed invoice he stated he would want his money by tomorrow. My husband called Tony to reduce the price, and he did to 1,850 (I'm sure it's void now since it was over the phone and no written proof). During the phone call my husband, as a business owner to another business owner, informed Tony that his business should NOT be conducted in that manor. No quotes, sending invoices very late, expecting payment as invoice is sent. You give an invoice within a couple of days after completing a job. A week and a half/ 2 weeks is unacceptable and unprofessional. And you usually give max 30 days to make payment, not request it be paid the following day. He did not take the constructive criticism well, in fact he called back and stated he refuses to do work for us after we pay him. Now, today, 9/18/2019 Tony sent my husband another text saying if he doesn't get half the payment of $2,149.68 he will take matters further. Not understanding what that means since we received an invoice yesterday. This is a review to make people aware that this was something we dealt with every job with Tony. Good Luck to everyone!

He was recommended to me by the condo association manager. I didn't even use his services but can…read moretell he knows what he's doing. He couldn't come right away but very kindly suggested what to do to fix it myself and I was able to! His demeanor on the phone was that he wanted to help and that he cared. He also was knowledgeable the next time I need a plumber, this is who I will call!

Wanted gas logs installed which required new gas line plumbing. They came, gave an estimate and…read morethen never followed up. Never gave a start date. I contacted them multiple times and just got the run around. No callbacks, nothing. This has gone on for 4 months. Finally gave up. Completely unprofessional. If you don't want to work, then just say so. Don't string people along for no reason. My current HVAC professional that installed the furnace on the house we bought is retiring and we had hoped to have Stryker take over for maintenance and repairs but that's out the window now too. Very disappointed.

Just had some gas pipe work done in our home (just moved here) and Stryker Heating, Cooling &…read morePlumbing performed very well. They are a bit pricey (service call fee plus hourly & costs) but for what you get I don't mind (well, not too much). Wondering why 5 stars and not 4 if a bit pricey? The people. The gentleman who took the initial call was friendly & courteous, and though they were technically booked for the week put us on the "on call" list should something open up - and true to his word he called back. Derek, the tech assigned the job, was also very professional and courteous. The job was completed quickly & efficiently by Derek and the work area was cleaned up afterward. All in all everything you could ask for from a contractor. I highly recommend them and will use Stryker for any future work on my home (and if available will request Derek for the job).

I would never recommend MSI to anyone stay away and get someone that actually knows what they're…read moretalking about. MSI came to my house on Thursday for a water leak coming from the vent pipe that goes through the roof and coming out of my light that's in my shower. The employee that showed up said he checked the roof which he never did because the snow has no footprints in it and on top of that he said the leak was normal due to the little bit of ice build up that was on the roof. He said just keep an eye on it and what, wait until the ceiling tiles fall through.

Building a custom home and rich is the best! He's helped us start to finish and we highly…read morerecommend! Call and ask for rich! He is thorough and has provided the best service!

Showed up for emergency service ~$200 just to walk in the door. For one single 90deg 1/2" elbow…read morereplacement we were quoted over $1000 total, we declined service and were still forced to pay the $200 for showing up. Guy was out of here in under 10min.... $200 wasted. Won't ever call this company again, won't recommend, and definitely deserves one star on every review platform. Local plumber came and charged us $175 for everything and replaced 4 elbows to make it a proper repair.

Their immediate response. Their info and that they will send me quotes. Hopefully, they have good…read moreratings for me to check.

Fast response. Over the phone estimate was applied. Not a major job, so price seemed a little…read moresteep. However issue was quickly resolved with friendly service

From the owner: honey do lists, plumbing fixtures, lights, dry wall repair, furniture assembly. hanging pictures,…read moreTVs, shelving install, windows and door repair, ceiling fans, outlets, and small electrical repairs