This was a...err...compliment to the mall it is attached to. The Clearview Mall in Butler is slowly…read moredying a death that has plagued a lot of malls. It has kind of made it's way over to this Boscov's location. Do I think Boscov's will close it's doors? No. Just look at their location in Frederick, MD. Do they need to improve this place? YES! This location is much like most of their locations, two-leveled and departments spread throughout, with their bargain auditorium as and added plus. That's why we came here. I always get a gag gift for whomever gets a gift from me. Boscov's auditorium is usually the best place to find off the wall items to throw in for a gag gift. Prices are usually lower than ticketed and sometimes, can be used practically. I went up and down each aisle in there and grabbed an arm full of items that ended up being less than $30 total. This is where the highlights end. The auditorium was located upstairs. Escalators going up were in fine working order. However, when we went to leave, the escalators going down were closed off for repairs. Next logical place to go would be to the elevator. Make our way to the elevator only to find that it just decided to quit working. A lady had gotten into it and hit the button for it to move only for it to not close its doors and not move. It kind of felt like we were trapped here. But there was a sign that pointed you towards the customer service area stating "Stairs". We get there and start following the signs. The signs lead you to a door that says "Emergency Exit: Alarm will sound." Thinking that this was in the Customer Service area and there being a counter here you would have someone direct you what to do. However, no one was manning the counter and there we were, a group of people, confused with what we were to do next. I decided that I would take the chance at pushing the door open. Glad I did, or we would have been standing there in our confusion for a while. When I opened the door there was another sign pointing down indicating that we were to go this way. This led us to the back of the store, kind of where the staff breakroom was and where they housed the backstock. We get to the bottom and start following the signs to indicate where we would get back to the sales floor. Only to be met with a door like upstairs. We weren't sure if this would take us out to the salesfloor or outside. Pushed it open and we were back on the salesfloor. You know what would have solved this problem easier and not caused confusion. Turn the power off to the up escalator and allow people to use them as...wait for it...stairs. It was a total inconvenience to all customers to be led on a wild goose chase with no guide. Plus I'm pretty sure this could be considered a hassle, especially to someone that might not be capable of using the stairs. Hopefully it is fixed by now, but who knows. If you find yourself in this situation, and this is probably the only time you can do this, ignore the warning signs.

My experience today and last week at this Boscov's location is that it is well stocked and busy…read more Prices are deeply discounted there plus they have an assortment of merchandise from designer brands to off label items. As a member of a nonprofit organization, I volunteered to offer Boscov Friends Helping Friends shopping passes at this store in return for the customer's $5 donation to the nonprofit. I talked to many customers; people told me they drive a long distance to shop at this location; for example, shoppers were there from Clarion, PA and other locations along Rt 80. I ended up getting a Boscov's credit card and shopping there several times earlier this year because I was so impressed with the variety of merchandise and the low prices.