I'm writing today to express complete dissatisfaction with the treatment in your Sedalia, MO store…read moretoday. Me, my husband and adult children walked into the store, first time in over 6 months because we are truck drivers, we were talking and laughing with each other. As we got to the turn styles a worker approached demanding we put on masks. His attitude was unacceptable so my son told him we didn't see any sign because we just walked in and we're talking and didn't see any. He proceeded to be discourteous as he walked my son over to a sign at the door that says have to wear a mask. He was rude and what we consider a mask Nazi, someone who attacks instead of explains. We proceeded to tell him to get a manager. We did talk with the manager she was wonderful and courteous. I just want to express my huge displeasure with your store forcing your employees to be the mask police. Not only does this cause friction with the public but it makes your employees and customers get angry with each other. This makes the experience at your store unpleasant and not one where people want to return to. Menards has become our favorite store and this today makes me want to go somewhere else. I don't appreciate being harassed by employees to wear a mask that affects my breathing and speaking ability. As an older person it also makes it extremely hard to hear and understand people. On top of this having health issues with lungs and breathing wearing a mask could be deadly, but I was told today a medical excuse is not allowed in your stores. As a loyal customer I wish to encourage you to stop this horrible policy and get back to the kind and wonderful customer service we have enjoyed in the past. Forcing consumers and workers to become enemies is unacceptable and should have no place in a customer service environment.

I've been a loyal Menard shopper for quite a while , and I thought some of the ratings we're…read moreuncalled for until I went this morning to get some supplies for a cabinet I'm building for my Daughter while there I asked for some help in hardware Dept and the woman was not pleasant to put it nicely. She should of stayed home .There were not hardly any personal working or should I say helping anyone. When went to the checkout there was over15 customers waiting to check out and 1 checker working and one with a problem, out of 12 lines ,other associates just walking around. So yes I'm like the other guy if you could get less than 1 star that's what I'd give

I have taken my Washer (1999 model Maytag), in and these people treated me so nicely, they also…read moretold me that my older machine was well worth repairing due to how many newer models have many problems. They had my machine back exactly when they promised, I paid exactly what they quoted, and had my broken parts to take or discard. Today I called about a broken baffel in my dryer and again. They are orderering the part hassel free, and I pick it up on Thursday afternoon, super nice on the phone. I will refer them to everyone.

The best repair person I know and would tell you if it's not worth fixing . It's hard to find a…read morehonest person in the repair buss.

Absolutely the BEST IN SEDALIA. Qualified technical skills that has fixed and maintained my 1992…read moregas furnace for last two years. Used to own and manage 2500+ apartment units in STL. Plenty of HVAC issues over 10 years. So, very strong recommendation!!! BENITZ = BEST

Thank you Benitz service for wasting my whole day! I called on Wednesday you said we'll be out…read moreFriday. Couldn't tell me when. So I called this morning and ask can you give me a idea? This afternoon. I said ok. You called me at 2:45 I'm sending someone out. At 3:45 I called you to say no one has showed up. You said your crew called and said no one answered the door. Really I've been sitting in my living room all afternoon with the door open. You said they must've went to the wrong address. They're on a call right now and have another one after that. My response was before she finished her sentence I'll find somebody else. What I don't understand is you can call me to tell me they're coming but you couldn't call when they said nobody answered the door. They have been to my house two times for sure but I think three. We moved in to the house in April. This happened one other time when they didn't have the right address and they called me. How can you not have the correct address? I will say when the guys show up they were very nice and very helpful.

September 2024 I placed an order for kitchen cabinets totalling $18K +or- a few dollars. Leading up…read moreto the actual order placement, we waited weeks for the for Lowes contractor to come measure for exactness. Associate Richard Parsons spent many hours helping get the right configuration, over several different visits. He was patient, helpful, personable and skilled, not only in cabinets, but throughout the home improvement section. Installer finally arrived, measured, and order was placed. Cabinets arrived in good time, another wait of weeks for installer to actually install them. These delays added to the cost of the cabinets with eating out and/or ordering in. Not to mention the inconvenience and stress of having a totally unusable kitchen! When he didn't show up to install in a timely manner, I visited the store, took a seat, explained the situation and that my patience was exhausted. In talking to Mr. Parsons and his manager I made it clear I was not leaving the store until there was resolution to getting the cabinets installed. That was accomplished. In the meantime, unopened boxes of cabinets were setting in the garage. Upon installing there was an upper cabinet missing. The missing cabinet arrived and has been setting in the garage for more weeks. With the base cabinets installed we were able to have the countertop installed and backsplash tiled. Bob Connor, the person Lowes hires as an installer spends time in Peru, where he told me he has a vacation home. Work comes before vacation. I will give Richard Parsons five stars for his dedication to customers. To Bob Connor, the contractor Lowes hires to do installation for them I give ZERO, for lack of dedication to customer service.

The manager on shift doesn't know anything about customer service or the slightest information…read moreabout the store policy. My advice is stay away from this store! Crooks is an understatement on how Lowe's Sedalia operates.

Mark is rude and violent. Twice, during scheduling, I had to hear his nasty rant about how Maytag…read moredoesn't pay him enough to do warranty service. When he found our washer lives in the well house he was rude. He grabbed our machine and slammed it around, knocking tools over in the building. He was verbally abusive and rude. Like he took it personally that I don't have a pristine environment for his appliances. He brought parts back a week later. That's when he took his ground towel and slung dirt at me. He got more angry and abusive. I told him to either do the job or void the warranty, but STOP. Yelling at me. Then I left him alone to do his work, he left 20 min later without a word. No humanity or integrity. He clearly dumped our service out of vengefulness, I was unwilling to kowtow to his rage or tolerate his abuse. I am crippled. I can't lift over 5 lbs. I struggle to do anything for myself. But this man is so entitled that my best was offensive. Not a good human.

Mark came out quick. Got my dryer fixed. He was nice and a fair price. I'll definitely use him…read moreagain.

I bought a refrigerator through them sent to Dan over 8 months ago and now they won't fix it and…read morethey want me there in two own another one through them worst place in the world to deal with

Took them forever seemed like to get my furniture. I was told initially, that until I received my…read morefurniture that I would not have to pay. On a positive note they did give me some lianer furniture until mine came. But until mine arrived they contacted me several times saying my payment was due. I had to remind them every time of the agreement made. Well at least now I know better. I will NOT be a return customer after my experience with them. I should have stayed with rent a center where I have always received excellent service hands down.

Very helpful and friendly service and came out to whiteman afb to fix our dryer made us feel better…read moreabout not buying a new dryer Thanks

We had a problem with our dishwasher and so our home warranty contracted RMS Appliance Repair to…read morecome out and fix the issue. It looks like this company is a single person operation and he came out and looked at the dishwasher and made some assessments. I had to pay him $125 deductible on the spot and he told me that same night he will go ahead and provide his assessment to the warranty company so he can come back in the next few days and either try to fix the dishwasher or replace it. Well, it took almost 2 WEEKS and after lots of phone calls to RMS Appliance by me and the warranty company, we finally got the assessment. Then he decided he will not fix unless the warranty company prepays for parts with credit card. Almost a month later and I had to find another contractor to come out and fix the issue. Turns out there was absolutely nothing wrong with the dishwasher itself..it was a bad outlet. If RMS Appliance had done its job properly, this would have been discovered immediately. Instead the guy opened up the dishwasher and proceeded to tell me a bunch of parts needed to be replaced. He did absolutely nothing except take my money. VERY UNRELIABLE AND UNPROFESSIONAL COMPANY. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE!

I was passing through Sedalia on vacation. The hotel I was staying at did not have an onsite…read morelaundry. I found "Miney MO's Laundromat! It was very clean and conveniently priced! Plenty of washer varieties and EZ to use too. It also had a lot of dryers to accommodate the clientele. Nice added touch was the two large screen TV's! Need to do some laundry!? Miney MO's is the place to go in Sedalia!!