I am not in the business of blasting people or making a company look bad, but these guys have done this to me now twice. We know how crowded batting cages get with youth sports in full swing right now, so we ALWAYS call ahead to make certain that we have an open cage to hit in. We call SEVERAL hours ahead of the time we schedule to verify that the cage will be open and the answer is always yes. Well we get out there, which is a 30 minute drive for everyone that showed up, and they tell us that they booked over us in the cage that we RESERVED. The first time this happened, they were able to switch some things around in there and get us into a cage. the second time we showed up, however, they told us that we did not have a cage that we could use as they were all taken up with youth teams. My question is, why accept our reservations if you do not plan on honoring it? You offered us another day free of charge, which is fantastic, but we STILL could not hit the day we showed up, which was a HUGE problem considering we had guys come from as far as Port Saint Lucie (45 minute Drive). This is a terrible way to do business and although you offered a free day to come back, you have now lost an entire, PAYING team of 14-15 guys. We'll now be taking our business over to Beno's Power Alley in Wellington. read more