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Benefit Cosmetics BrowBar

4.0 (282 reviews)
Closed 10:00 am - 7:00 pm

By appointment only

Services - Benefit Cosmetics BrowBar

Eyebrow services

Waxing

Benefit Cosmetics BrowBar Photos

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Reviews With Photos

Fabulous after
Angelica S.

Alyssa at macys benefit Valley Fair did such outstanding work on by brows which needed major TLC! Tysm angel! I love love love my brows and appreciate the helpful tips on filling in to create fluffy natural brows!

I was really disappointed with the service and quality at this Benefit location. My waxer dedicated no more than 3 minutes to complete my brows, and for the price, I believe it's unfair to receive that lack of quality of care/ service. I requested they not only wax but trim my brows for a cleaner look (extra charge ok) and I left with a bald spot on my right eyebrow. Worst part is I am not able to contact the merchant and am left unable to dispute my charge to my bank.

Joyce Y.

With the photos attached I wanted to share how disappointed I am. I have been to different benefit browbars, more frequently in Los Gatos and Cupertino. I'm in a hurry and booked a next day appointment to the one nearest available to me which is this location (inside Macy's of Westfield Mall) Firstly, I was greeted poorly. Was told to sign in and he went straight to prepare the waxing station. I was already so uncomfortable and although-out Nathaniel seemed pretty angry or in a bad mood. As you can see on these photos attached...they are uneven. It's worst in-person. Since his vibe was already off I didn't say anything. I asked if we can go through my lip wax next, and with his very off tone "was that booked?" It was booked but i guess he forgot. So, he waxed my upper lip and some hair were not caught by the wax (this usually happens to me since I have thicker hair they would usually thread or pluck the excess hairs) but with my experience Nathaniel told me with an unpleasant tone "next time don't wear make up to the appointment, that's why I couldn't get some hair" I didn't wore make up but I do have tinted sunblock as usual wherever I go, even going to my past waxing appointment and they never told me not to because they would cleanse it first before waxing anyways. I was also told (not asked) to withdraw cash from the nearest atm inside the department store for the tip because they don't do card tip. I asked if he has venmo which he said they don't allow it for tipping. So I did went and withdrew cash but the machine only dispense 20$ bills. I guess if you're going to this location bring cash. I had to go find a place to get my upper lip thread because it was not clean and I extremely feel uncomfortable. I paid to feel discriminated the whole entire service because apparently with the good reviews here they choose people whom to be nice to.

Got my eyebrows waxed by Jen!
Cynthia L.

I've been to this Benefit Brow Bar three times so far, and my 3rd time was my absolute favorite! I've gotten my eyebrows waxed by CeCe, Amanda, and now Jen! Getting my eyebrows waxed by Jen was my absolute favorite! She was friendly and was very gentle when handling my brows. She cleaned up my brows (after 4 months of not being waxed) very easily and took her time to make sure that they were perfect! She also filled in my brows when she was finished and they looked amazing!!! I would definitely recommend her! I'm rating a 4/5 stars, because of how pricey the service is and I didn't appreciate the tone of voice from other workers.

Gabby & Jennifer do the absolute best! I only go to them

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30 days ago

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3 months ago

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3 months ago

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9 months ago

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1 year ago

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2 years ago

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Store M.

Thanks for the love, Angelica! Seeing five stars makes our day!

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2 years ago

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3 years ago

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2 years ago

The guy who did my brow was awfully rude and asked for tips multiple times . Not worthy it

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Store M.

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5 years ago

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Store M.

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4 years ago

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2 years ago

Jessica will leave your brows flawless. She is very thorough with her work and always accommodates to the client's needs

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2 years ago

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2 years ago

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4 years ago

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4 years ago

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4 years ago

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10 years ago

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13 years ago

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5 years ago

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4 years ago

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2 years ago

I love the service at Benefit! Sam is very helpful and professional. She is super nice and kind! Now she is finally back at Valley fair!

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4 years ago

NATHANIEL! Go to Nathaniel for your brows. I'm very picky about my eyebrows and he did an amazing job. Will definitely be coming back!

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8 years ago

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Kacey R.

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4 years ago

Sam is amazing! She was very precise and talked me through the process. I would definitely recommend going to Sam for brow wax/trim.

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4 years ago

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7 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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17 years ago

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7 years ago

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16 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

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4 years ago

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4 years ago

Sam did AMAZING on my brows and squeezed me in last minute!! Was so appreciative. Go get your brows done by Sam!

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How do I make an appointment?

M.benefitbrowbars.com or call (408) 248-3333 ext.2323

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Review Highlights - Benefit Cosmetics BrowBar

I was hesitant to go to Benefit but Jessica is the only person that had ever truly done just a "clean-up".

Mentioned in 36 reviews

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European Wax Center

European Wax Center

3.8(591 reviews)
2.3 miDowntown
$$

I've been going to European Wax Center for over 5 years now. I've been going to this location on…read moreand off since moving to San Jose in April. I've been scheduling appointments with different people to find out who will be my go to waxer. Today, I scheduled a last minute appointment with Bella. As much as I want to gatekeep how wonderful she is, I have to let other people know to choose her too! She's sweet, kind and a perfectionist! She really took her time to make sure to get every hair. She was so fun to talk to, it made the experience even better. Safe to say, she's my new go to waxer!!! The front desk worker, Kaylie?, not sure I'm spelling her name correctly was so sweet. These positive experiences truly make a difference and I'll continue to come to this location for the foreseeable future!

I wish I had a better experience, but I unfortunately did not. I picked any waxer when I scheduled…read moremy appointment and was booked with Marianahi. A few minutes into the wax, she begins to ask me how often I exfoliate. From there, she goes on to say that I don't exfoliate enough, how important exfoliation is, and how she can tell that I don't exfoliate enough (I guess from my hair, idk). She then asks what products I use and how often I use them. I forgot the name of the exfoliant I use in the shower and when stating that, Marianahi just laughs. The comments about exfoliation continued for half of my waxing time. It was extremely repetitive and honestly left me feeling odd. I didn't know what to say after a certain point of her continuing to talk about how important exfoliation is. Aside from that, she stated that she could not get all of the hairs on my legs due to lack of exfoliation. I wasn't aware of how much hair was remaining that she couldn't get as I couldn't see my legs, but she continuously stated that my lack of exfoliating was the reason she could not take out all of my hairs. It wasn't until I went home that I noticed a majority of my hair still there, and I found it hard to believe that not exfoliating as much as Marianahi prefers is why my legs still have most of the hair still on it. I had to shave my legs and felt like I wasted so much money on my wax. In addition to this experience, when I checked out, the lady at the front desk was really trying to sell me on a wax package stating that I would save a lot of money and get a few free waxes. Even after I stated no several times, she still continued to try to sell me on the packages, to which I still said no. When she finally was able to accept that I wasn't interested, she wanted to rebook my next appointment to which I stated I only wanted to rebook for 1 service since my hair doesn't grow back that often in other places. She seemed as though she didn't understand what I was saying and was in disbelief. All in all, I'm not sure if this is a universal experience at European Wax or just this location, but I absolutely will not be back. I might go to another location one day, but I'm skeptical of even doing that from my experience here.

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European Wax Center
European Wax Center
European Wax Center

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Benefit Cosmetics BrowBar - cosmetics - Updated May 2026

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