This was honestly the most terrifying experience I've ever had in a medical clinic…read more I trusted them with my face. Before the treatment, I asked questions about the filler being used and I was reassured about it. I agreed to go ahead because I believed the information I was given. Not long after the injections, my face reacted very badly. The swelling was extreme and it didn't feel like a normal reaction. It was scary. I was stressed and genuinely worried about what had been injected into me. When I reached out for answers and support, I did not receive clear explanations. Now they are not replying to my messages at all. Being ignored after something like this makes the situation even worse. Cosmetic procedures require honesty and transparency. You are literally trusting someone with your face and your health. I walked in feeling confident and left feeling unsafe and completely let down. Please be careful and make sure you know exactly what is being injected into your body before agreeing to anything.

I've been going to Angela for some time now, and i wanted to take a moment to recommend her and her…read morestaff to you. Everyone here is laid back and warm, which i deeply appreciate. I feel heard here, and I have been able to achieve my aesthetic goals. Reception is welcoming and adept at handling busy schedules. I'm now working with Hussain, who's not only skilled but an absolute pleasure. I look forward to a long and rewarding relationship with Kane Medical.

This location is very convenient for me so I really wanted to like it. However, I tried three…read moretimes, with three different practitioners, and the service varied from weird at best, to genuinely bad. One woman spent a truly bizarre amount of my session rubbing my ribs and my left kneecap - I am not kidding, it was just beyond strange. Bright sides: the space is nice. But I can understand why it's always empty.

This was my go to spa before it change hands in the summer of 2025. The changeover was a mess. The…read moreprevious owners never notified clients and the spa was just closed for several months with no communication about scheduled appointments, etc. I was grateful that my gift certificate was honoured by the new owners. I've now been two or three times under the new ownership. Sadly, the previous staff is gone -- who can blame them given the rocky transition. I had one or two favourite therapists and I miss them. The staff size has also been reduced so there is way less availability during the day. The massage therapist I've been seeing is good, but overall I feel the facility is losing ground. The place used to be immaculate and really felt like a spa like experience. I was in there last week, and spa shoes were dirty (they aren't cleaning them between clients - something I've noticed during previous visits), the floor has traces of salt and snow on it whereas it used to always be pristine, the decor is not as sleek as before -- there's a white leather couch that looks kind of tacky and holiday decorations that look the same. I always loved that they sent you away with a cup of hot tea. The tea is still there. I wasn't offered one during my last visit, but the time before was offered one -- so overall it's an inconsistent practice and I feel too silly to ask when not offered. I probably won't be returning once I use up my massage series, unless these new folks up their game soon.

I recently had surgery for a basal cell carcinoma . The procedure was done by Dr. Matt Hughes,…read moreassisted by his nurse (Belen?). I can't say enough about the fantastic work that they both performed from start to finish. They made me feel very comfortable and explained everything that was going to be done during the whole procedure, which only took about an hour long. I can honestly say that I felt no pain whatsoever and didn't even have to take any pain killers afterwards. I would have no hesitation on recommending them to any prospective patient. Fraser Allison

If I could give 0 stars, I would. I booked a consultation for a specific day, only to receive a…read morecall telling me I had "missed my appointment" because the receptionist had scheduled me on the wrong date. Instead of taking responsibility for their own booking error, the situation was handled poorly and unprofessionally. Terrible customer service. I'll gladly save my money and take my business elsewhere.

I am very happy with my results. Erina and the rest of staff were exceptional in the way they…read moremaintained a sanitary, informative, comfortable, and very welcoming environment. Erina was especially accommodating for my specific situation, which I am almost certain I wouldn't have received anywhere else. I would absolutely recommend this plastic surgeon's office and the awesome staff.

Poor result refused follow up. Grumpy, unfriendly, egotist…read more The surgeons at foothills fix his work regularily. Run don't walk there are way nicer surgeons in southwest calgary Makes his money in "Mohs" on elderly nursing home patients. Staff covers his behind. Go somewhere else, there's lot of nice plastics dr.s in other clinics in South Calgary.

I have been a long time client coming here to Britannia for all my Botox and filler needs however,…read morerecently I was paired with the worse injector for filler. It's crazy how one injector can ruin the whole experience and almost your face. I forgot her name because I haven't been assigned her for filler before but I showed her a photo of a beautiful influencer I loved her face shape and it was slim feminine with a nice defined side jaw line. My face shape is not far from this influencers face shape just wanted it more defined and emphasized slim and feminine. This injector did it so poorly that it made my jawline more masculine and poorly distributed that it's lumpy! It's one thing to be a good injector and look out for the best interest of your clients to say realistically if it's obtainable through filler or make the right suggestion but she clearly didn't and proceeded to do something she probably hasn't done before and ruining a clients face. It's been 2 weeks and I was thinking it must just be the swelling that has it looking lumpy and chipmunky but it's definitely not I can feel how uneven the filler is and even my friends who saw me said they thought I just gained weight and my face isn't as slim as before and very uneven! I spend $1600 this was not the result I was expecting and it made my face worse than it was before. I'll be booking an appointment to get this dissolved asap and finding out the name of that injector to include in this review but she was an older lady with blond hair BEWARE!

Although I did not receive my desired results from my treatment, I feel compelled to leave a…read morepositive review because I do believe the service was above and beyond. The staff was compassionate, informative, and willing to help when I expressed concerns. This is a place that cares about people and won't shove needless products/procedures to make a buck. I appreciate how my case was handled when I was not satisfied with my results. They also have a great selection of products and procedures that are fairly priced.

Dr Alenan saved my life. He responded to my biopsy of malignant melanoma quickly and after over 5…read moreyears all is well. He is attentive, making sure I have 6 month skin checks.... cannot ask for better. Thank you

Dr Alanen operated on the opposite side of my nose to where the biopsy was done to confirm a skin…read morecancer lesion. Not only was it on wrong side of nose the procedure was overkill and I now have an unnecessary scar! My family doctor realizing a grave error was made referred me another dermatologist who reviewed the report and he then removed the proper lesion with minimal damage! I had gone to Dr Alanen for many years and was mostly pleased with his service however this was too serious to overlook. He offered up a flimsy explanation, but I will never trust him again or go back to Derm.ca, Please do your homework before going to this clinic and seeing Dr Alanen.

It appears Lab11 has quietly slid away into the night, taking our money with them. After weeks…read more(months) of canceling appointments, and evading phone calls and emails, the lights are out and the doors are locked. I should have been tipped off when all the talent quit; Thomas, Tracey, Kait, Norrie.... clearly they saw the writing on the wall. If you've prepaid for any treatments, you can kiss your money goodbye.

Love love love this place!! It's brand new so the building and clinic is gorgeous and immaculately…read moreclean. Lots of windows with great light. I came in and was greeted with a hot scented towel and offered a drink and a treat. I got an amazing almond milk lattè...sooo good. I came in to try cool sculpting on my stomach. It was so simple and didn't hurt a lot at all. I have also had some injections done to my jawline to create more prominence. Loved it!! I also get my skin care products from Lab 11. They carry my favourite line called Environ. It's amazing!!! Gets me through the cold, long and DRY Calgary winters with amazing skin. Love Lab11 and the super friendly staff!

I went to ReNue at Seton Crescent SE Calgary. It was such a wonderful experience! The performance…read morewas very careful. I am very satisfied with the effect. I will definitely recommend my friends here for treatment.

Shu did my Botox and Fillers and was absolutely amazing. Very knowledgable and I was so happy after…read moremy treatment. Will continue to go back to the clinic for future treatments

I have benefited from Saima 's services and she is awesome…read more The service is great, Saima is very professional , the office is clean and well maintained , the resources are brand new and Saima is very courteous and detailed. Would definitely recommend her. Go visit Freya Medispa!

Incredible service and very clean. My appointment started on time, as scheduled. Ally was very…read moreprofessional and highly skilled at facials. This was the best facial treatment I've had in my life and I have had many! It included a steam, mask, microdermabrasion and massage. I will be back again and again. I felt so relaxed and my skin looked incredible and was so soft. Thank you so much - Lily Ahonen