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Bencraft Hatters

3.9 (41 reviews)
ModerateHats
Closed 10:00 am - 7:00 pm
Updated 2 weeks ago

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I was just looking for something to keep my hair back for work but I digg it!
Vince O.

I needed a nice looking hat for work and because of the stellar reviews on yelp I checked this place out. Plus it just happened to be on my way home to Williamsburg; right off the J & M. Great, non-pushy/salesmen who are just there to see to your needs. Told him I needed a nice, cheap black hat and with no B.S. I was trying on my new hat...it was a slight too big so they added some material to the headband and presto - snug as a glove. My hat guy didn't even speak much English and I was still blown away by the professionalism & directness. $35 +tax. Clutch. Gratsi Bencraft Hatters.

My selection of hats
Marco M.

Wonderful selection of men's style hats from stiff formal ones with brims to softer caps. The guy who helped us looked in the back for other sizes and went through summer stock that had been rotated out. Got a nice wool one from Ireland and another from Italy as well as some Kangols. Wish I lived closer.

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3 years ago

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2 years ago

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1 year ago

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2 years ago

Steve was very helpful in finding and sending the hats I was looking for old vintage style borsalino hats

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2 years ago

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14 years ago

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13 years ago

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8 years ago

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12 years ago

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16 years ago

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10 years ago

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16 years ago

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5 years ago

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9 years ago

Friendly place with great attention. And a wide selection of quality hats at a reasonable price.

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14 years ago

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13 years ago

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12 years ago

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15 years ago

Love this place, have bought a couple of hats here.

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14 years ago

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12 years ago

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11 years ago

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9 years ago

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8 years ago

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16 years ago

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Page 1 of 2

Ask the Community - Bencraft Hatters

Review Highlights - Bencraft Hatters

Huge selection of Borsalino hats, Stetsons, they also offer cleaning services and lots of accessories.

Mentioned in 5 reviews

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JJ Hat Center

JJ Hat Center

(158 reviews)

$$$

Koreatown, Midtown West

Look no further than J J Hat Center if you are in the market for a high quality hat. They have a…read moregreat selection and knowledgeable staff. I went in for one and ended up purchasing three men's hats. A plus - it's woman owned.

4 stars because this is a terrific little classic hat store that rocks an old NYC style. Amazing…read moreselection of beautiful hats. I am new to formal headwear, and my father suggested that I go here for a proper fitting and customization. I was excited about it! It felt like a next step in my adulthood as I grow into a middle-aged vibe. I took my 12-year-old son to show him the difference in quality between a mass retailer and a bespoke, local, small business retail experience. I splurged +1k on 3 new hats. I love them, but the service was nothing like it used to be, as I understand it. This is where I would give it a much lower rating if it weren't such a great little spot. 2 Stars: The two young women working were not very knowledgeable, seemed quite apathetic, and essentially left me to my own devices to sort fit, shape, etc. out. They answered questions about care adequately and showed me several hats that I asked to see, but in a detached way. In short, it was a very disappointing experience and not bespoke at all. My father was mystified when I told him about it. I don't generally leave reviews, good or bad, unless things go too far. But after reading through the low reviews, often from long-term loyal customers who lament experiences similar to mine and the recent change in ownership, I am bothered by the defensiveness in the owner's replies. Many of them say [the milliner has resigned due to health, and therefore we no longer offer shaping or repair services] or [come in for a chat to correct your misinformation]. WHAT?! That is how you respond? On a public forum? Marketing yourself as a luxury shop but responding like a cranky clerk? Why not hire a new milliner? Or train a new one? Find a way to outsource it in the meantime. But telling decades-long high-paying customers to do it themselves at home over a kettle...what are you talking about? Should I learn to tailor and do dry cleaning in my bathtub, too? Turns out, the problem is top-down. The new owner has clearly wrecked this place and doesn't seem to care; it's all about her. Another NYC institution bites the dust. All of that said, it's a unique place. One of the last vestiges. Go there.

East Village Hats - THE HAT IN QUESTION!

East Village Hats

(88 reviews)

$$$

East Village

I initially walked by this place walking back home from a corepower class and there was a sign…read moreoutside that said "Hat Class in Progress." I was intrigued. A few weeks later, I walked by again and there was no hat class in progress. I popped in just to see what EVH is all about, as I love super niche businesses like this. I walked in and the owner was helping out a few other people, so I just perused around for a second. I had my airpods in with no music playing, hiding in plain sight. I heard the owners AWESOME British accent and thought to myself "wow it's really a vibe in here." At this exact moment, I spotted a hat that really caught my eye. It was a hat that had a mix matched denim pattern that could be paired with almost any outfit. I had a vision of me buying this hat and it becoming an integral part of my personality. "Oh, there goes the guy with the cool hat walking up 1st ave" onlookers would say as they walked by, jealous of my cool new hat. Cute girls would come up to me at the Wayland and or Ding-a-Ling saying "Oh my god, I love your hat!" ... "You haven't been to East Village Hats!??!?!?!" I would respond to them with a cheeky, endearing smile. However, when I picked up the hat it was like $130 and that's just out of my price range for a hat at this moment. Also, I have an extremely large head so the hat was probably a pipe dream all along. A man could dream can't he...?

Step into the good ole days of customer service, a skilled artisan, a conversationalist and a shop…read morethat looks a century old. I hear it was a bar not to long ago, but the change is so authentic you don't even smell the beer. It seems to be a one-woman show, so you may have to wait a few minutes for service, but it's worth it. I had two fedoras fixed here. One just blocked and cleaned, the other completely rebuilt. No it wasn't cheap ($125 for the 2) but it was worth it for the job(s). And many (most?) of the hats on the wall were made by Julia herself. Answers to questions and price quotes are free.

Primo Hatters - Very good establishment in Crown Heights with large hat style selection

Primo Hatters

(4 reviews)

Crown Heights, Wingate

Overpriced Garbage - Stay Away!!! I bought a kapota from…read morePrimo Kapota over a year ago, thinking that since their prices are extraordinarily expensive, they must offer high quality and great service. I was very, very wrong. Despite paying such a high price, the quality was absolutely terrible. The kapota ripped apart in places that I barely even touch. After just a few months, I went back to them, expecting some level of responsibility. Instead, they shrugged it off and said, "Yeah, we don't know. That's your problem." Rather than fixing it properly, they just patched over the holes. And, of course, after a few months, the patches ripped again--plus new holes appeared! When I went back again, they told me, "Yeah, this is your problem." At first, they charged me $50 to patch up two small holes. Now, for the same holes plus a new one, they suddenly want $400! (I found much better tailor Bugi who did WONDERFUL job only for $40!!!!!!) This is outrageous. These people are scammers and charlatans. They charge a premium price for a garbage product and then try to squeeze even more money out of you for useless "repairs." Stay far, far away!

We purchased our Hats ( my son and myself ) right before the New Year Holiday and the service was…read moregreat. My son came several times later to change and rearrange the hat features, steam the new hat and other services and despite the several times my son came for just nonsense they were very understanding and gave him all the attention and services he wanted Customer Service: Great customer service Selection: Always in-stock Rate: Fair Owner: A kind person who prays in the Local Bais Shmuel Chabad synagogue.

Bencraft Hatters - hats - Updated May 2026

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