I was billed 327 dollars for being inside the building for 18 minutes, That seems ridiculous that…read morethey are charging people or insurance for that matter $1300 an hour for them to have ey put a hammer in my hand and then turn my wrist for 5 minutes and add 2 pounds to the hammer and then tell me I am good to go and I don't need therapy. I would not recommend this place for any physical therapy. The girl I worked with for my 10 minutes was great, very friendly, but their billing department or "what insurance agrees to pay" is a rip off.

From the owner: Acute Pain, Ankle Sprain,…read moreArthritis, Back Pain, Chronic Pain, Fatigue/Fibromyalgia, Hand Pain, Headaches/Migraines, Joint Pain, Knee Pain, Neck Pain, Non-surgical Pain Programs, Plantar Fasciitis, Poor Balance/Dizziness, Post-operative Rehabilitation, Sciatica, Shoulder Pain, Sport Related Injury, Tennis Elbow, TMJ Pain, Women's Health Issues, Work Related Injury, Occupational Therapy Personal Training

The physical therapists are great; however, their billing department is lacking in customer service…read moreskills. I have been trying to get a billing issue resolved for six months and counting. I called the headquarters office, the billing supervisor as well as the local office and no one returned any of my calls. This billing issue has resulted in my having to pay more for my care than was necessary. I am disappointed that no one cared enough to help me resolve this issue.

Thank you for your efforts to improve my condition. I know that I will not achieve my original…read morephysical condition; my doctors have may it clear. But, with your help, I have become better and stronger. A simple thing as sitting and getting up was a problem; I am now much better in all my ranges of motion. From your clerical staff to your therapist, all have consistently made it a pleasure to attend my PT sessions. Keep up the great work. Luis Carreras

The PA here is named kyle and he is absolutely terrible. I went in for a broken ankle, and he tells…read moreme its probably just sprained after two other doctors reffered me to him. After i gave him the ct scan of my ankle he tells me that he will call me after he speaks to his surgeon. 2 and a half weeks later i call them and ask whats going on and apparently he never called me back to tell me he put in a referral for me. The refferall also took two weeks and thats beyonde me. I have wasted almost a month trying to recover thanks to this guy and his lack of care torwards his patients. If you want a actually good quality service from healthcare professionals i would avoid this place at all costs. 0/5 stars

If I could rate this place a minus zero, I would. Speaking with Kyle left use feeling like the my…read moredaughter was lying. He would ask her a question and be combative with the answer. He immediately saw a young, black lesbian woman, and had absolutely nothing but distain every time we spoke to him. If she is telling you that it's her foot...why would you send her to get a MRI on her ankle when the Workmen's Comp. adjuster ask him about it Kyle's exact word we were," I felt like it was the ankle." He was not the patient and he didn't listen to what the patient was saying.She had an a reaction from the MRI... When we went to the emergency room they told us it was inflammation. Saw Kyle the very next day, he told us he didn't see anything on MRI! We should not pay for that service bc he DID NOT LISTEN TO THE PATIENT. He did an MRI ON HER ANKLE, when she repeatedly said her foot and tried to show him. There was no empathy. There was no concern. How can you be a good physician assistant , if you won't even listen to what the patient is saying. Then he proceeds to tell my daughter MRI(s)don't cause people to have any kind of reactions... Which the ER DOCTOR said that was a lie! Clearly there has been studies showing that the infrared heat from the MRI can get stuck in the tissue, causing a very hot sensation in discomfort from for the patient, he didn't believe her and wrote there was nothing wrong, he stated he saw nothing on the MRI of her ankle... When it wasn't her ankle, it was her foot. AND WE REPEATEDLY TOLD HIM THIS FACT. We left out filling, unseen and unheard after every visit we had with Kyle this place needs to go out of business as long as they have him there he is not professional at all, he does not listen to the concerns at least not of a young, black lesbian woman, act as if she's lying... Went to another Workmen's Comp. physician and guess what she was not lying... thank goodness for our new doctor. We are considering our options for Kyle GROSS NEGLIGENCE!

Slow appointment times. Not explaining procedures .,..in a easy way…read more Miss communication regarding medication

Great Dr. and staff explained all options well using drugs and shots that were covered by insuranceread more

Such a great experience. Really places patient health and goals as top priority. The price is…read morepocket friendly. All aspects of care were explained thoroughly.

Great place to get adjusted! No hidden fees. Dr. Cooke will fix your back problems. I have been…read moreusing this officer since 2014.

Terrible service ever get i suggest not to go there. Wait time is too long they don't send your…read morereport to the provider. They don't care how long you wait worst

Absolutely unacceptable wait times. I've been all over the…read moreworld, and this is by far the worst ER experience I've ever had. I waited over three hours without any meaningful updates or care. Staff seemed completely checked out--no urgency, no communication, nothing. I came in needing help, and left feeling sicker and completely ignored. If you're looking for care, look elsewhere. This place is a mess, and someone seriously needs to be held accountable for how this is run. They need to close this place down and bet they back there not doing one shite I will never come to that place if it was up to me every one in that place be out of job

Dr. Badea is awesome! He was my parent's doctor and is still my family's doctor. 18 years and…read morecounting

I had an appointment at 9:15am with Dr Badea and I arrived promptly at 9:15am. And it's currently…read more10:24am and I'm still here in the waiting area. This is ridiculous and now the waiting area is crowded now. Horrible service. Will find another doctor.

Years ago, I broke my wrist really badly, and they did my surgery, and then all the therapy I…read moreneeded to be able to use it as before. They took excellent care of me, and I have had no issues with it since the accident. I recently had them check out my artificial hip, which, after many years, has started popping out of joint. I originally had the hip done at Augusta Medical College, but it now needs a revision. Dr. Holtzclaw examined me and is a good man to deal with. I am now waiting on clearances from other physicians to have it fixed. The front office personnel treat you like family. If I could give 7 stars, I would!

I had a generally positive experience with the medical side of Chatham Orthopedics. The doctors and…read morenurses I interacted with were professional, respectful, and provided good care overall. That said, my experience with the billing and payment process was extremely frustrating. Before surgery, while I was injured, vulnerable, and had not even had time to collect a paycheck, I received multiple separate payment demands. The surgery center told me I needed to pay about $2,000 up front and indicated that was the only up-front payment I would be responsible for. Then the physician's office contacted me requesting another $1,500 and also represented that as the only payment I needed to make. After that, the anesthesiologist contacted me requesting roughly another $1,000 before surgery. It felt relentless and deeply stressful at a time when I was already dealing with a serious injury and preparing for surgery. I ultimately paid the surgery center, but the whole process became even more frustrating because my insurance out-of-pocket maximum is $3,500. Because of the way these charges were handled, my insurance has been slow to catch up, and I have had to keep paying money out of pocket even though I should be at or near the point where my insurance covers 100%. I understand that medical billing is complicated, but the way this was handled felt disorganized and unnecessarily aggressive. The care itself was good, and I respect the nurses and doctors, but the financial experience left a very bad impression.