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    BenchMark Physical Therapy

    5.0 (1 review)
    Open • 8:00 am - 6:00 pm

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    Abingdon Health & Rehab Center

    Abingdon Health & Rehab Center

    2.5(11 reviews)
    0.5 mi
    24/7 Availability
    Locally owned & operated

    After being moved from ICU at Bristol Memorial Hospital to a room, my 93 year old mother was then…read moretransported to Abingdon Health and Rehab Center at the end of March and she is still currently a patient at this facility. I have received caring help and dependable updates, (thanks Terry) since mom arrived for rehab services. Mom is very complimentary of the staff, nursing care, cleanliness of the facility, food, laundry service,and physical therapy received. She has made more progress than it was originally believed would be possible. I, like my mother, was very impressed with the extra time and effort on the part of the staff in making it possible for a visit between patients and their family on Mothers Day. The CDC guidelines were followed to make the visit safe for all participants and the staff made everyone feel welcome. I am confident this special act of kindness will be remembered by all for a long time. My uncle was in this facility a couple of years ago and he and his family were also pleased with services received during his stay. Again my thanks to all staff and employees for continuing to be caring and attentive.

    I would not even give the facility a one star but it will not post this without choosing one. They…read moreare simply understaffed and staff does not want to be there, very obvious on the long term care unit. I wished the communication between the nursing staff and the doctors had been better, it could have saved my mother's life. She needed to be sent out to the hospital and the physicians assistant should have ordered testing to diagnosis her with her symptoms. She was septic when she left the facility in the middle of the night and in just a few hours on arrival to the hospital she was in septic shock. My mom did not make it. I trusted them to take care of her!!

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    Abingdon Health & Rehab Center
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    Grace Healthcare & Rehabilitation Ctr of Abingdon

    Grace Healthcare & Rehabilitation Ctr of Abingdon

    1.0(3 reviews)
    2.9 mi

    A close friend was admitted here after a long hospital stay. My wife has her medical power of…read moreattorney. Admissions director was snip and curt. Not at all pleasant to deal with. Lots of promises for special services made but very very poor delivery. Even getting money back out of the patient's own account (to buy personal items) is a hassle. It has been 6 weeks, so far, to get the most recent reimbursement and we still don't have it! "Sorry, we still have no petty cash!" What? For 6 weeks!? On the plus side, the building looks and smells clean. When important questions as to coverage of care by Medicare, medicade, SSI, etc arose the only one who seemed interested in helping get answers was the Social Worker. When she brought in the Admissions Director we got the same disinterested responses as we got during the admissions process. This woman is obviously solely interested in getting people admitted (and only on HER schedule) and is lousy at providing good customer service. Our friend has repeatedly been ignored while in "physical therapy". She is wheeled into the room, then left to sit for a couple hours. The Social Worker said the PT manager claims she "sleeps during PT." Turns out that's true...she falls asleep while being left sitting and ignored. We could NOT recommend this facility for a loved one. It seems that once they get a customer in the door, their motto, "Serving you from the heart" ends.

    I cannot give no stars, so I gave one. They let my dad fall and break one of the vertebrae in his…read morespine. DO not let anyone you love go here. They almost got shut down last year for violations- AND THEY SHOULD HAVE BEEN! It reeks of urine; the nurses are cold and unhelpful. The PA pretended she was not the PA when I asked to speak to her. All-in-all a horrible place!

    BenchMark Physical Therapy - physicaltherapy - Updated October 2026

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