I would like express to anyone contemplating getting pre - approval or a mortgage loan to purchase a home, land or property for commercial I would definitely recommend the staff at Benchmark. Christine and Kayla were very efficient and fast in getting things going thru the entire process. They also made show your were up dated daily thru the entire process. The both were on top of everything to get everything to the underwriter, for final approval quickly. They were very informative, explaining the process step by step all the way to closing. They even attended closing at the title company. I highly recommend them with Bench Mark Mortgage here in Lubbock, you want regret, and you definitely will close when you are suppose to, and get you the best interest rate. Thanks again to the staff at Bench Mark Mortgage in Lubbock Texas for a fantastic job! Ronnie and Becky Jackson read more

Benchmark Mortgage, Christine Covington, Stephanie Kavanaugh, and Ashley Rose went so far above and beyond assisting with getting our home loan approved. We were trying for a VA loan. We experienced issues with my husband's military records being lost. They worked with us tirelessly to escalate the issue to Congressman Arrington's office and Senator Ted Cruz's office. In the end, the VA loan was not an option as the records were lost. However, they worked to get us approved with an FHA loan and with down payment assistance to get us into our new home. There was always an open line of communication. They became advisors and family to help us get into our forever home. Thank you ladies so much. You are an amazing group! So happy to have worked with you all. God bless!!! read more

My husband & I wanted to start the process of buying our first home, we were recommended by our realtor to apply for a pre-approval with Christine Covington at Benchmark & we got right on it. I'd say it took no more than 2 days for her to reach out to us & go over the info we had to send her, we did that right away & in a week or so after we got the news that we were approved. They have an amazing team that were always ready to assist us with questions. We also worked with Stephanie Kavanaugh, she worked hard to make sure we had everything ready for our closing & from when we found our home it took only a month to close & finally move into our house. I'm so happy with everything & grateful we were recommended to Benchmark. read more

Working with Benchmark was the best decision I could have made for my boys and I. These wonderful ladies helped us make, building our dream home a reality. Being a single mother to 3 boys is hard but they made this process so easy, fun and stress free!!! This company is quick with responses, helps with finding solutions if something comes up, but most of all they work hard to get you where you need to be and keep everything at the prices you want and need to be in!! 7 months later we are moving into our Dream Home!! We are truly blessed and I couldn't have asked to work with anyone better! Thank you Benchmark for helping my little family build a foundation and our new home! read more

Cindi Lea's work ethic and knowledge of everything mortgage related is incredible. Whether you're building from scratch or wanting a quick sale, the women at Benchmark will make sure you get the best interest rate possible and all transactions happen quickly and smoothly. Ms. Lea has assisted us multiple times and my observation is that being an independent mortgage company allows for the latitude of working with several different lenders to tailor fit a mortgage with less fees and a better interest rate. I have a tremendous amount of respect for Ms. Lea and her constituents, they work very long hours making sure their customers are taken care of. read more

We couldn't ask for a better customer service that we received from Benchmark Mortgage! Right from start to finish, they were available to us daily to provide support, guidance, and direction to enable us to obtain our first home loan! Brittany was very knowledgeable, courteous, and competent! She clearly explained the processes and was available on a regular basis to assist us! Whenever any step got tough, she reassured and gave clear direction! Do not hesitate to apply for your loan through Benchmark Mortgage!!! My family and I are happily living in our new home! Thank you to the wonderful team at Benchmark Mortgage! David and Bernice. read more

These ladies work harder than anyone I have ever seen. I love their enthusiasm and integrity. If I had any questions Cindi took time explaining everything to me and put it all in lay terms so I understood. She has done three mortgage loans for me and I will never use anyone else. I actually built one of those homes. Unfortunately I had multiple problems with the builder. It was a terrible situation. But with Cindi's expertise and knowledge she saved me money and watched my back. I was so thankful to have her in my corner. read more

Tammi did a great job leading us through the loan process. I was always informed by e-mail or phone of anything I needed to furnish or sign. We closed on the date agreed on which was a very easy process because Tammi had already sent me a list of everything I had to do beforehand. The entire closing process took 45 minutes from the time we got to the office until we had paperwork in hand due in large part to Tammi and Benchmark's diligence throughout the entire process. read more

I worked with Brittany and Haley on the purchase of my new build. This is the second home I've owned and my first time working with a builder. I was nervous at first but Brittany and Haley made everything seamless! They were both very quick to respond to my questions and the process was made to be very simple! Thanks, Brittany and Haley! my family and I are so happy in our new home! read more

Tammi Wood at Benchmark Lubbock is great! Buying our new house was so smooth and easy! Benchmark's online system is easy to use and was so much better than having to take the papers up to an office and hope it's all correct! The team at Benchmark were a great help and we couldn't have asked for more! Ask for Tammi and her team to get your closing done right the first time! read more

Brittney Rangel and her team were the best! They went above and beyond to help our family find the perfect mortgage for our situation. Brittney helped me with my first home mortgage, our refi, and our second mortgage and I wouldn't think of anyone else to call if we even need another mortgage again. I would highly recommend her to anyone! read more

Tammi is is hands down amazing. This is my 4th VA loan to close on and she made this the smoothest process. In my experience with USAA and Veterans United I had to submit documents multiple times. Tammi updated me throughout the entire process and valued my time. She even accompanied me to my closing to ensure the process was complete read more

The team at Benchmark has made the process of purchasing our dream home a dream come true. We started this process in the middle of the holidays while a pandemic was still affecting most of the country. However the Benchmark team was always available and very informative. They treated us like family from the beginning to the end. read more

This was the best option for me to do for buying my first home! I truly enjoyed everyone from the team. My realtor Amanda Moncrief was the best and was very patient with me, and found me exactly what I was looking for. Benchmark Mortgage was the best option and would highly recommend for anyone who is looking for a home. read more

As a Realtor I recommend all of my clients to Christine Covington and all of the Benchmark associates. She goes above and beyond for all of my clients and family she has helped. Including my recent home purchase leading to an easy close. If you are looking for a top notch service contact Christine Covington! read more

First time buying a home and it was so easy thanks to Christine, Kayla & Stephanie at Benchmark. They were always available when I need questions answered. I appreciated all of their hard work from their team! Highly recommend Christine at Benchmark. Thank you for being so great during this process for us! read more

The Lubbock Benchmark Mortgage Team was exemplary. Top notch service from start to finish. The best customer service I have ever received from a mortgage organization. The entire team was friendly, knowledgeable, and went the extra mile to ensure we closed on loan. Team, thank you. God Bless. read more

Benchmark Mortgage is professional, efficient and knowledgeable. The entire team works hard for customers and treats people with respect! I believe they all truly care about the customer, not just the transaction. If you want the best customer service and a smooth process, use Benchmark! read more

my husband and I would recommend Benchmark Mortgage/Brittany Rangel, Brittany was very efficient, took my calls when I was worried about anything and made sure all my questions were answered. First time using Benchmark but would use again if ever in need of a mortgage company. read more