My Experience with Compass was quite different from these other reviews, I started my home search…read morewith a Compass Agent I met via Zillow, I liked Jacob immediately and ended up working with him for several months - there were some gaps as this was during the winter months, holidays and vacations this being said I stuck with J and searched many homes, ones I loved but decided I could not afford, a couple I had put an offer in but got cold feet and pulled out, I could tell my Agent was losing patience with me, as he needed to make a sale and had not had one in many months.
So I was fed a bunch of hogwash over what was really wrong with this home and costs associated to correct. I believed him and the seller to a fault, (the seller got away with murder) I was also in need of getting out of a bad living situation. A change which needed to happen sooner than later. Jacob was aware of this. He used this information to his advantage. This was total failure to disclose issues, these were critical issues (foundation on and structure) but the inspectors who were recommended by my Agent, less over the neighborhood, not needing AC, trees causing serious foundation issues, The garage, roof, things that would cost me only a few thousand and the world would be right. The inspector, the engineer who checked out the garage (no structure issues)? The Mortgage person, all friends of my agent, again I trusted them since I trusted my agent, It was not a smooth closing in fact anything but, Unfortunately I did end up fully purchasing and it has been a nightmare since day one, fence, crawlspace, garage, HVAC, hot water heater, having trees removed, terrible neighborhood, NOW severe foundation issues, with both the home and garage, on top of the $18k already spend, I am looking at $40k plus to repair the foundations in both home and garage (just 4 months into this home) Shame on me, for not vetting better, for not trusting my gut and friends, whom I shared the inspection report with, and all informed me to back out, of course Jacob had something to say about this. I considered Jacob a friend after so many months working together. Man was I wrong.
I did speak with Jeff Stahihut, (what a gem) the Sales manager at Compass in DTC. Jeff at first appeared open and willing to listen to how this purchase went down, everything that happened which was both unprofessional and unethical. Jeff listened to what I had to say and basically responded that (he is a former attorney) okay, impressed or intimidated? Jeff cut me off, told me "I got a great deal on a home"?? He also sent me a copy of the inspection report (duh never saw that before) and to "take these matters up with the inspector"?? Compass is just a large Corporation, publicly traded with one goal, and that is to sell homes, regardless of how these sales happen, they are free of accountability or responsible for a sale gone bad. Oh, Mr. Stahihut did mention that they will "use my experience as a training tool to better equip Compass agents in the field"? All very confusing. I feel violated and defeated by this experience and will be speaking with legal counsel.