Went on a Friday afternoon and only 1 other family was there. The employees were very nice and patient with our toddlers, great service there. I was impressed with the selection of flavors they have for the ice cream, all of the popular flavors are available and some "seasonal varieties" as well. Phish Food is my favorite. My wife ordered a chai latte I believe and it was tasty! I wish I had ordered a coffee haha. This establishment is nice and cozy, not big at all and the music was at the perfect level. Great for kids and adults looking for a nice cold treat! read more

They had several delish non dairy icecream options, the staff was friendly, and it's a darling location. :)

This place is great. They have more than just Ben & Jerry's in here, but they make fresh waffle cones! I bought from the Green Mountain Coffee Roasters half of the store. The staff is extremely friendly and will not steer you wrong if you ask for recommendations. I ended up getting a Salted Caramel Apple Latte and a Blueberry & Cream muffin. They both were delicious and well-balanced in the flavor profile both were aiming for. read more

Ben & Jerry’s - Large Salted Caramel Apple Latte and a Blueberry & Cream muffin - Ice Cream & Frozen Yogurt Near Me - Yorktown, Virginia

This place is always busy since it's on the beach. The line moves quickly and the staff is pretty nice. Little to no plastic packaging which I really appreciate. read more

Delicious ice cream and the seating was great!! the bathrooms were very nice and clean too

A little pricey, but ridiculously tasty. There's a wide range of ice cream to choose from that includes sorbets and non dairy ice cream - so there's something here for everyone. Green mountain coffee is also available, so if you fancy a specialty latte or another type of coffee instead of ice cream, they've got you - but there's also milkshakes for those warm summer days. I chose the brownie special (on the sundae menu) with "The Tonight Dough" flavor. The brownie is very filling; in hindsight, I wish I'd chosen a lighter ice cream flavor as it was all a bit too rich! Friendly staff full of smiles welcome you the moment you set foot through the front door. Seating is available both inside and outside, with lovely views of the riverwalk. Not somewhere to spend your life in or your bank account will slowly creep to red - but definitely a "treat yoself" spot. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Yorktown, Virginia

Leaving the politics out of the conversation, the service and Cherrys Garcia was great.

Quick stop in on a very hot day!! Beautiful place and nice people . Me and the guys got us some Waffle Cones and enjoyed the good conversation throughout the place. read more

Ben & Jerry’s - CinnDOUGHrella - Ice Cream & Frozen Yogurt Near Me - Yorktown, Virginia

Such a fun location overlooking the water at Yorktown Beach -absolutely scenic and amazing. As many times as I've been to the area, I've never stopped inside. Plus, Ben and Jerry's is my favorite ice cream brand. Silly me! The staff here was friendly and kind. I couldn't decide on what I wanted so they were super patient. The ice cream was superb, of course. If you're looking to beat the heat during a fun day at the beach, this is the place to go! The seating indoors and outdoors is spacious and clean. I'm going to have to stop in more often! Great job, guy read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Yorktown, Virginia

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Here's the scoop... if you are craving a cool treat while walking on the Yorktown boardwalk, this is your place. They have plenty of outdoor patio seating with umbrellas. Inside is rather barren, but the choices of ice cream are fun and unusual. The line was long and they clearly needed more help. It's expensive for a scoop, but the flavors are intense. I had a raspberry sherbet that was refreshing and tangy. It's ice cream! You can't go wrong here!! read more

Ben & Jerry’s - The Tonight Dough - Ice Cream & Frozen Yogurt Near Me - Yorktown, Virginia

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A classic experience of ice cream at the beach. Their decorations are very heartwarming and silly, so very appreciative for all the little ones and people who look up often; the staff was kind and very accommodating. Always a lovely time, rain or sunshine. read more

Great atmosphere staff is engaging, nice spot near the beach, would highly recommend

All I'm going to say is it cost $15.35 for two SMALL cones. I could buy three pints full price for that amount! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Yorktown, Virginia

I was there as a tourist and I spent 20 dollars worth of ice cream ask for a cup of water she gave it to me I went to ask if I could have another cup and she denied it. In all my life I have never been denied a cup of water she was very rude. What human does that really it's water not bottle water faucet water. Nice welcoming I will make sure the remainder of my stay never to go bank there again. read more

This B&J's is located along the river in historic Yorktown. The humidity was horrendous, so ice cream was exactly what the doctor ordered. The employees greeted us immediately upon entering and even though there was a line, it moved quickly. The employees all worked together like a well-oiled machine. There was a great selection of different flavors, as well as different dipped cones to pick from. You have your choice of seating inside, or outside. The outside seating is right along the sidewalk, so it's great for people watching. Great experience, can't wait to return. read more

$7 for a small cup of ice cream. That's big box corporate and sold in grocery stores. Nope. Freezer had severe frost and freezer burn and not sure ice cream would be good read more

The almond brittle ice cream tastes like almond extract. It was horrible . And the waffle cone was stale. The prices are high but you are paying for the atmosphere . I asked for a cup of water and was pointed over to the corner to the community jug. One look at how dirty the push spout was and I would not get any water from it. The Berry sorbet was excellent through!! read more

Bean's Ice Cream on 17 in Hayes and Short Lane in Gloucester hands down bests this outside provider in tastes, prices and commitment to the local area. Best of all, they don't have an agenda other than making fresh local ice cream! But if you support who they support and have sufficient funds, then have at it...we choose to vote with our support and funds locally! read more

Yorktown Beach is my happy place. Even though I had a baby in May, I still made it down here three times this summer. Of all the times I've been down, I've never stopped at Ben and Jerry's. No particular reason why; I just haven't. Yesterday, I decided enough was enough. I'd been wanting a brownie sundae for about a week and finally went to go get it. They actually call it a brownie "special". A young boy helped me and he was so nice. I loved watching him work hard. Thumbs up to his parents! Anyway, I got my sundae with vanilla ice cream, whipped cream, hot fudge, and rainbow sprinkles. What I love most about this sundae is that the brownie was SO. GOOD. It was chewy. It was moist. It was plentiful. It was everything I need in a brownie and more. The ice cream was just alright. I would have appreciated a fuller flavor, but still, it complimented the brownie well and I enjoyed every bite. Now, why 4 stars? This bowl of bliss costed me a whopping $8, almost $9. After reading all of the other reviews here, it seems like I'm not the only one shocked by this. I will still get the sundae though. It was that good. I hope to make it down again this season just for this sundae. read more

Wide range of choices for top quality ice cream. You don't come here to cut calories, you come here for the real deal. I was impressed with the large selection of smoothies, milkshakes and coffee drinks as well. The setting at Riverwalk Landing is beautiful. I came on a cold and blustery afternoon, so enjoyed the river views from inside the dining room, but during the warmer months it would be perfect to grab a cone to go and stroll along the water. Prices are a tad higher than you might pay elsewhere (my 1 scoop was a little under $4), but much better quality-wise than many other ice cream chains. They have freshly baked waffle cones that looked yummy. I also appreciated that they had free self-serve water. UPDATE (6/25/14): Prices appear to be seasonal. I went in the other day and the price for a scoop had gone up to $5. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Yorktown, Virginia

We showed up just before the rush and were able to try a couple of samples. The kids loved it. Perfect place to stop after lunch and before a walk in the beach. Awesome service and delicious ice cream. The checkout counters were a little confusing because they serve the ice cream and coffee. Honestly didn't bother me, just an observation. read more

Great Ben and Jerrys! Stopped by here for some strawberry milkshakes and they sure didn't disappoint. It was busy when we went but that's expected as it's right by Yorktown beach. The line moved pretty quickly and the staff were friendly. There's some seating inside and outside. Definitely give them a try if you're in the area. read more

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Fast friendly service, the place is clean and the staff are always smiling. I think the most noticeable thing about the place was not only large assortment of multi mixed ice cream but the cherry on the cake was the paper straws, absolutely save the turtles for sure. LOL read more

Who doesn't like a good ice cream cone when you're just a few steps away from the water? I had the chance to try their non dairy ice cream selection made from almond milk. The ice cream was good, but this place gets 1 star due to their food handling practices. 1) watching one staff member take filthy money and scoop ice cream right after without washing her hands was nauseating 2) staff member two would stick her entire arm and head in the freezer to gather a scoop but she had no hair net as she hovered her entire body over the ice cream in the freezer, not to mention her hairy arm would be covered in ice cream. Yuck! Recommendations- wear hair nets, wear long sleeved uniforms or find a creative more sanitary way to reach ice cream in the tub , wash your hands in between taking cash and touching food or have one person cash out while the other hands food read more

Ben and Jerry's always will have good ice cream but this location could use work. The workers here look miserable and if you take too long to decide what flavors you want they'll fill it up with the first flavor you say and then move on to the next person. They charge 2.50 for water. Ice cream is great and looks cute on the outside but very unwelcoming in the inside. Plus it is very dirty and upkept in the sitting area indoors. read more

I'm only giving 3 stars because the service was great. My husband and I ordered a small waffle cone each & spent $18!! Talk about sticker shock. They gave us soft waffle cones & barely filled them up. Won't be going back here, I'll find a small business ice creamery or dairy treat next time. read more

The lady that was serving me and my sister had her headphones on. When she saw us standing there waiting to order, she rolled her eyes and slammed her headphones on the table. Then she continued to ignore us. We weren't even there before closing. Neither of the 2 workers helped us and we walked out. read more

What's there to say about Ben and Jerry's? If you're at Yorktown Beach on a warm, cold, rainy day you should go inside to B&J's and get some yummy, calorie free(I wish), ice cream. There is a small eating area inside the shop so you can relax there and eat or you can take it to go. I have found even on busy summer days the staff move efficiently so you're not waiting forever. read more

The employee went from handling money in the register to scooping ice cream and touching food without washing her hands. Absolutely disgusting. We ended up walking out. Sadly, this is the only ice cream store at the Yorktown waterfront. read more

Ben & Jerry’s - Employees really need to have better awareness of spreading bacteria from money to food. - Ice Cream & Frozen Yogurt Near Me - Yorktown, Virginia

Who doesn't love ice cream? Ben &Jerry's is next level ice cream. It's deliciousness!

We were able to stop at the Ben and Jerry's after lunch. Wanted to get a cone and walk the Yorktown riverfront. Son had a large on a waffle, husband regular on sugar cone, myself regular in a cup and the youngest son a large in a chocolate waffle. We paid, went outside, crossed the street and stopped to see the view. The ice cream was already melting all over my sons hand within a few minutes. He had to gobble it down while it was dripping down his arm and all over the sidewalk. I have never had that experience before with any ice cream. Made the experience no fun at all. Not sure if the ice cream was too soft or what. Our order was $29.00 and some change. Quite expensive for ice cream. read more

For as busy as they were when we stopped in they did a great job keeping up. It's Ben & Jerry's so...it's great ice cream. A little pricey, but quality ingredients and good service made for a nice dessert stop while in Yorktown. read more

I stopped here for the green mountain coffee. I have never had that brand before and was curious to know what it tasted like. The store had a friendly atmosphere and the crew was very nice and respectful. The smell from the ice cream and cones was delicious! read more

Nice little chill spot at Yorktown Beach. It gets pretty full in the summer and for a good reason! The staff and of course the ice cream is delicious. I don't come to Ben and Jerry's often but I do go to the beach/bay area and once in a blue moon I'll make my way down here for a little treat. Staff is nice, there is wifi and this location is open year round unlike some other nearby by shops and restaurants. While the place works it is your typical Ben and Jerry's and probably the closest storefront for miles up on miles. Overall, good ice cream and nice people in a semi-clean environment for the majority of the year. Not my favorite ice cream but definitely good stuff. read more

Pretty pricey for ice cream if you ask me. But it may be it's location which is nice to enjoy some ice cream by the water. The employees were polite at this visit. My daughters each got waffle cones and they were both SOFT! One had so much cinnamon taste to it that she couldn't even it eat. read more

Great ice cream! We tried different flavors and the seven layer bar was my favorite. It was very coconut filled. It was a great end to an otherwise disappointing evening walking around the area. read more

Great atmosphere. The owner is consistently unfriendly (the wife not the husband). And of course every time I stumble in there she is there, but the ice cream is still great! read more

Website lists closing time as 9pm. Doors were locked at 8:40pm, even though an "open" sign was still on. Two employees could be seen inside and showed no desire to do their job. read more

Service was a terrible and SLOW process. The staff was too busy making jokes with each other to realize that they need to pick up the pace. A lady came in (potentially the owner) who went ahead and helped herself to ice cream for her child with no regard to the line out the door. Very frustrating. read more

Unfortunately the line was extremely long and it was not moving. There was only one lady working. She had to scoop the ice cream and ring the customers up at the same time so I don't really blame her for moving very slowly. We stood in the same spot for about 20 minutes in the back of the line before we decided to leave. There were still 15 customers ahead of us at that time. It was honestly ridiculous the other workers should have been helping her. read more