The icecream variety at this location is great! They carry the classics and the service is so good even on busy weekends. Love the location and fun vibe be it for the family or a date night! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Asheville, North Carolina

I got the berry berry extraordinary sorbet. Tried the oat milk non dairy chocolate chip too & you couldn't really tell. I hate that circumstances have caused all the merchants to have to lock their bathrooms up!! Something I don't miss about Europe!! It was $8.00 tor a small scoop so go big & get the large it's only a dollar extra!! Wow!! read more

Ben & Jerry’s - Berry berry extraordinary sorbet - Ice Cream & Frozen Yogurt Near Me - Asheville, North Carolina

Let me tell you a story. My sister and I came here for some icecream. We both got cones. When the employee was making my sisters cone the paper liner on the bottom of the cone fell off. And the employee said "whoops! his pants fell off!" My sister and I really appreciated that comment and we thought it was really funny. Thank you Ben and also Jerry!!! Awesome icecreamery read more

Ben & Jerry’s - just look at those cones - Ice Cream & Frozen Yogurt Near Me - Asheville, North Carolina

Daniel gave my friends and I fantastic service. So friendly and very attentive we will be coming back!

Met the new manager the night we went in on my birthday and he was awesome. Place was clean and ice cream was delicious, as always.

absolutely savages of the scoopers. completely killed the late night barrage of or people with grace and smiles :) Danial and Collin are simply the best again masters of the scoop and costumer service read more

you guys are the absolute best! I loved when ya'll gave out free icecream with hurricane relief. Daniel the manager is really kind!

Best service! Kind hearted welcoming staff who cared and were passionate, thanks Dan and Theo!!

Great options. Awesome service. Thank you Nique for being so patient. Environment is definitely enjoyable for children so bring your pocketbooks! read more

These folks go above and beyond. Super friendly, super accommodating. Place is always clean, ice cream always delish

kind staff, delicious ice cream! You had me at chocolate sprinkle dipped waffle cone. 10/10 recommend. read more

I love ice cream, but Ben & Jerry's stores never are as satisfying to me as just buying a pint. It's good, but not great. This stores bathroom was closed, even to paying customers. read more

Ben & Jerry’s - Small (2 scoops) - Sweet Cream & Cookies - Ice Cream & Frozen Yogurt Near Me - Asheville, North Carolina

Stopped in here for a little treat after dinner. I've never had Ben And Jerry's because we don't have it in Louisville or any other cities that I really visit. And plus I don't really eat sweets or ice cream anyway but since the whole family got something out of decide to get a cup of cookies and cream ice cream also. It was really good very flavorful and the girls all like theirs as well one of them got chocolate ice cream another one got some cherry ice cream and another one got a brownie cookie ice cream thing and she really liked it overall four stars read more

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Love it here. I got the dirt cake cup, my friend got berry extraordinary. loooove the service and ambiance

What a great place to get ice cream. I scream you scream we all scream for ice cream! Located in the heart of downtownthe location is quite nice and great for walking and visiting with friends and family. Flavor choices are plentiful and they are taking all necessary precautions for covid and coronavirus spread prevention. Prices are reasonable parking can be a little tricky since it's downtown but definitely street parking is available. We came towards the night and the coin parking was free so we lucked out. The kids and guests and wife were all happy to get ice cream and the quality here is high and the store is very clean. I don't know what more you can ask for from ice cream shop so I'm giving these guys five stars. Thank you for being here and have a very positive day read more

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Unfortunately they only had 2 nondairy flavors and neither were very good. These are tough times and the store was trying there best to deliver food safely. That was done well in a very small setting. read more

Do NOT go here. Of course the ice cream tastes good, but the scoop size is ridiculously small. $5 for a scoop smaller than a golf ball is pathetic. Better to pick up a pint at your nearest grocer! read more

Ben & Jerry’s - 1 scoop??? - Ice Cream & Frozen Yogurt Near Me - Asheville, North Carolina

I went to treat my sister in law to coffee ice cream. We ordered a kids scoop. The young worker was having trouble getting the remainder of the scoop out of the scooper and onto the cone. Some peers came in and lightly teased her about scooping ice cream. She gave up on putting the rest of the scoop on the cone and sold us a super skimpy serving!!! It cost me $6.40 for that. read more

Typical Ben & Jerry's- product-wise. But excellent customer service! The lady in front of me can't eat ice cream but wanted a waffle cone. They made her a fresh one, so she could enjoy it warm, rather than giving her one per-made. loved the bamboo spoons instead of plastic.... Of course the ice cream was amazing! read more

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amazing !!! had a great time and tasty cream the service and ambiance were also notable read more

You're better off buying Ben & Jerry's ice cream from your local grocery store. We went to this location later into the night because surrounding local ice cream shops were closed. Due to the pandemic, they were taking orders at the door, but different groups were gathered around the small area waiting in line. The ice cream is overpriced, the portions are on the smaller side, and the quality is comparable to their packaged ice cream. They didn't have an expansive variety of flavors, but mainly just the classics. read more

Loved the gentleman that was working; I failed to obtain his name. He was super helpful and accommodating to our little kiddo. Ben and Jerry's never fails to deliver. read more

I would've wrote a review on Uber eats but apparently they don't let you write one anymore. So I ordered 3 Sundays at 10 dollars each, a 2 scoop cup of vanilla and a quart of coconut layered ice cream. When it arrived I thought we were getting a sundae that was made for us with the ice cream and toppings on it. What we got was a very small amount of ice cream and everything in separate cups. The brownie and chocolate chip cookies weren't in the sundae. The brownie was hard and stale oh and we didn't get the third sundae only 2 came. The pics they show you of the sundaes online do not look like that obviously cause you have to put it together and there's no way you can put the cookie or brownie at the bottom cause the cup the ice cream came in was small. Very disappointed in the store and a waste of my money. From now on I will go to the supermarket to get my Ben and Jerry's and put my own toppings on read more

The guys that work here are soooo attractive! Just thought I would let whoever know :)))) snap: lilyckinney7

So helpful and wonderful!! Helped me pick the best two flavors and gave me a good laugh!

5 of us stopped in for ice cream and hot chocolate. They would not allow us to use restroom. The sign said closed, i asked if they were closed or out of order. The man said just closed and I could not use. read more

This was a great stop! I was soooo appreciative of the extremely patient wait staff who were so patient with me! They had so many options and I wanted them all! I ended up settling on the chunky monkey in a waffle cone! It was the best snack ever! The store was clean and well kept! I will be back! read more

Not sure why this is described as frozen yogurt because they almost have no frozen yogurt and only have regular ice cream, which is delicious! Very dog friendly as you can see! read more

Ben & Jerry’s - Dog and ice cream - Ice Cream & Frozen Yogurt Near Me - Asheville, North Carolina

Well, it's Ben & Jerry's ice cream. The place is net and clean. The service was fast. The salespeople were friendly and helpful. The ice cream was yummy. About 6 tables to sit. About 20 flavors. We loved the butter pecan. read more

The ice cream has quite a good selection but l'd have to say that the service l experienced made me return. The shop is managed so well that it impressed me! Walking in, l've even seen the general manager, Chris, serving customers. The shop has a great feeling of intimacy in this sense. I am not a fan of chain businesses nor ice cream but the selection of flavors is so diverse and rotational! Very well run! read more

Their milkshakes are super runny. Way too much milk. And the employees be harassing others (Cory)... Go get a milkshake from McDonald's or Wendy's instead. Cory spit in my milkshake too. read more

Went there to get ice cream at around 830, the people working didn't acknowledge us and when one came out from the back he was on his phone and said something inaudible...never looking up at us. We walked out. Ice cream maybe good but service was not acceptable. read more

Mediocre ice cream very expensive for small amount. Dirty tables and bathroom. Good luck I will stick to local places.

Aiden served our yummy ice cream with a smile. We sat inside to eat ice cream and observed how kind and hard working this guy is. Ben&jerrys is lucky to have a hard working employee! read more

I didn't even know how to take this when it happened right in my face. I went in for some coffee ice cream on January 1st around dinner time and I forgot my mask. Whoops! No problem I ran back out and grabbed my mask from my husband. Because I was told very loudly by the store manager (didn't get her name, but she knows who she is) that if I didn't put one on I would receive no service. Not a problem at all I understand the mandate! Not that this is a point that I should make because it's freaking 2022 but I am Hispanic and this lady Caucasian. Right as I'm getting done with my order another MASKLESS Caucasian woman comes in and in my face as I'm still inside minutes after I was yelled at for not Having a mask very rudely this same "manager" provided full service to this woman. It was my first time in Asheville and this was the ONLY place that treated me unfairly and impolitely. So I'll take that loss over being a racist. Oh and the waffle cone was stale and gross. I love you Ben and Jerry's just not in Asheville. read more