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    Beltran Batteries

    5.0 (1 review)
    Open 7:00 am - 6:30 pm

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    Services - Beltran Batteries

    Vehicle battery testing

    Commercial truck repair

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    3 years ago

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    Auto Parts Plex

    Auto Parts Plex

    (2 reviews)

    Florence-Firestone

    Used their online tool to find my part. Very easy to use. Called to verify because the distance is…read morekind of far from my place. Arrived and my part was ready to good. They had two in stock of what I wanted and they let me check out/choose which one I preferred. Staff was nice. Didn't interact with them much, but they were quick and professional.

    Great prices. Bad communication. I needed a new starter for my Santa Fe. They said they didn't have…read moreit, but have me the number to another place that did and I could have the part ordered and sent to this place. So I ordered it, they took my name and number & said they would call when ready. I call at 4:30 next day, they say it's not here. I said the part was coming from another place they recommended and they looked and it was there but they were closing at 5. So I go the next morning, guy at the window insists they don't have it. I ask him politely why they would tell me on the phone they have it, but now they don't. The gut stats to get angry and says "I don't know what to f---n tell you..if it says we don't have it we don't have it!!" I'm like..ok....he takes a call. I regain my thoughts and tell him after, look I'm not trying to give you a hard time, but if you're looking in the computer it's not going to be there, because i called and another place that you guys gave me their number, was going to send u the part and yesterday a i called at 4:30 and someone said it was here. The guy says "well if u talked to so and so, he's not here right now." At this point I almost gave up but luckily another younger guy was there who realized what it was about stepped in and asked me if it was for the Santa Fe. The part, and order form was in the shelf the entire time. Then the first guy rambles on, well that's a different story...you if it was coming from somewhere else now........ I paid and left. My advice to the manager if they have one, have your employees get a little more organized and be a bit more courteous to customers. I'd go back again, if it wasn't for being cursed at for no reason or fault of mine.

    Beltran Batteries - batterystores - Updated May 2026

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