Holitic approach to hearing loss and Tinnitus. They educate as well as help. Great staff who care…read moreabout you as apatient.

After many decades of drumming and taking every opportunity to see the awesome bands of my day, my…read moretinnitus became more than a minor daily annoyance. I knew I needed help with my tinnitus and hearing loss, but I didn't want to be one of those persons who spends a gob of money on hearing aids, then doesn't use them. And here's where Dr. Kelly Hanscom really helped me out. I sport a shaved head, so it's not like I have luscious locks to help hide hardware behind my ears, so I really wanted to go with jamming the whole shootin' match in my ear. Dr. Kelly advised me on the available options and clearly explained the pros and cons of the different styles of hearing aids. I used a set of loaner hearing aids until my ordered units came in. Dr. Kelly tuned the loaners (and then my person devices) so that I would receive greater amplification of the frequencies in which my hearing is deficient. But she didn't overdo it. This seems to be where a lot of new hearing aid users experience frustration. I've heard several people say, "I'd wear them, but they're too dang loud!" Dr. Kelly artfully managed the acuity and volume of my hearing aids over the course of three months. As she explained, if a new user gets too much volume at first, it can be "jarring." That's the perfect word. So, over the course of three months, Dr. Kelly eased me into the "power" of my new hearing aids, and she also spent plenty of time ensuring that the fit is perfect and that I understand how to maintain and care for my new devices. I love wearing my hearing aids. It's been four months. The tinnitus therapy is wonderful! In fact, my wife can tell by my mood at the end of the day if I have been wearing my hearing aids. Without the tinnitus therapy, she says I am noticeably more anxious by day's end. And don't forget to say 'hello' and be nice to Franchesca at the front desk. After just a few visits, she had my name down and she regularly offers me cookies when I visit. Don't struggle another day with your tinnitus and hearing deficiencies. It's not only affecting your quality of life, but it's also affecting the quality of life of your family, friends, loved ones, and co-workers.

Always a great experience. Anytime I have a problem it's taken care of with a smile…read more Fast, friendly, and efficient!

I scheduled an ear cleaning (wax removal) with Advanced Hearing Group. I was told it was a $95…read morecharge for the procedure and they will not accept insurance despite the fact that their website lists my carrier as an accepted provider. They charged as soon as I arrived and checked in for the procedure. Kelly Lewis spent less than 4 minutes with me and told me my ears did not need cleaning and maybe I need a hearing test which she did not have time to do. Not sure how she did not have time since she never performed the procedure. I went to check out at the front desk and let them know I did not get the procedure. Kelly Lewis appeared and said but you had an appointment so you need to pay. If they were to submit this billing code/charge to my insurance company I'm guessing it would be considered fraud since they did not do the procedure. I'm out $95 and nothing was accomplished. Hopefully someone reading this can learn from my mistake and save yourself the time and money.

Wonderful products and service. Dr. Cathy Kurth is exceptional. Only place I will trust my…read morehearing needs. State of the art products. Educated audiologists and staff.

Dr Cathy and the staff are always helpful and friendly. I've be going to Cathy for seven years now…read moreand just purchased my second set of hearing aids. I not only go to this location but frequent the Miller Ave location and it the same there. The staff is friendly and helpful, whether I need batteries or my units need a deep cleaning they always handle the problem.

This is a review of highest praise on behalf of Mr. Eric Sage. I am a long-time customer of the…read moreHayden Road, Scottsdale, AZ Connect Hearing office, from where I purchased my hearing aids. Virtually all my communications with that office have been with Eric. His operational and technical knowledge of hearing aids is unsurpassed. Equally important are his demeanor, politeness, loyalty and sincere care for his customers. Simply put: Eric Sage is outstanding!! Moreover, Connect Hearing is very fortunate to have Eric in its employ. Thank you, Manny Griego mannygriego888@gmail.com w

Throughout my life, I have found myself having to ask people to repeat themselves a lot. Lately…read morewhen I watch tv, I find that I can't understand what people are saying if they speak in a low tone. It doesn't seem to get better when raising the volume. I was hesitant to make this appointment because obviously I am not deaf or in need of hearing aids, but I knew there was a problem. There are a lot of scams out there that offer something for free only to bait and switch you and say there will be a charge for that. The hearing test is really free. The doctor at Connect Hearing was so kind. At no point did she do a hard sale about products I did not need. The doctor did about a hour of hearing tests and than she sat down with me and walked me thru my next steps Thankfully, I just need to follow up with a Ear, Nose and Throat doctor to treat my hearing issue which is no big deal. But, wow. So grateful for this office and for their kindness and information. 100 percent recommend.

Another great experience today with Jenny who got me in and out in no time. Nice people and good…read moreservice. Highly recommend.

Upon entering Affiliated Audiology Consultants, I was greeting by NicKi. She is very professional…read moreand gave me her full attention! I gave her all my information and she instructed me on the refreshments and restroom key. I was a little nervous, but was eased by the humor in Nicki. Amanda then came and called me to the hearing booth. She informed me on what was going to happen with the hearing test. Amanda is a very compassionate and educated woman who truly cares about her patients. After the test was over we went to her office where she explained the results and her recommendations. She patiently listened to me and we came to a conclusion. There is no other audiology office that takes care of their patients as Affiliated Audiology Consultants! I recommend this office 110% to my family and friends! Thank you Dr. Georgine Ray for the excellence of your audiologist and staff members. I look forward to my next appointment with Amanda! Thank you all kindly, CDMR

Dr. Clark has provided care for my very hearing impaired family member for many years. She is…read moreattentive to the needs and quirks of this aging person and accommodates for physical disability in this challenging new office location. Follow up is always great.

I've had hearing aids for 4 years now and have only had Dr. Cummins-Beagle as my audiologist. In…read morefact, I followed her from her previous practice to this current one because she is wonderful to have as a doctor. When I first met Dr. Cummins-Beagle, I was still in denial about the need for hearing aids and was embarrassed by the idea of having them while I was still in my 30's. However, Dr. Cummins-Beagle was kind, patient, understanding and provided a great explanation of why I really needed them. She also let me try a pair on to hear the difference so I could see for myself. I strongly recommend Metro Hearing and also suggest not waiting until your 60's or 70's to get hearing aids you actually need now. Trust me!

Based on my experience, the 2.5 star rating is far too generous. During my visit, my symptoms were…read morenot properly addressed, and I did not feel my concerns were thoroughly evaluated. After seeking a second opinion, serious issues that had been overlooked were identified. The physician providing the second opinion mentioned that he frequently sees patients from this practice with similar complaints. The administrative staff was equally disappointing and unprofessional. It's clear that their goal is to churn and burn patients, schedule repeat visits, and prioritize revenue over patient care. I would not recommend this office to anyone.

In Dec 2025 I saw a dif't ENT who told me that the RhinaAer would never be covered by my insurance…read moreso I found Valley ENT in my insurer's portal and called to find out if they perform Clarifix instead. They do. Booked the appt. Found out 2 days before my Valley ENT appt that my insurance approved it after all, but I was already scheduled to see Dr. Kelsch @ Valley ENT so I kept the appt. I explained that I already had a scope and sinus ENT 2 weeks prior but they said they needed their own. Fine. But then when we were ready to discuss the 2 options, Dr. Kelsch left the room and returned with 1 pamphlet for each (not super helpful when you want to know deeper, and pros and cons). He stood in the doorway, one foot and his body halfway out, and apparently my appt was over with no oppty for education or Q&A. WTH? Fine, so I asked the out-nurse about the procedures. She looked at me funny. I told her I didn't get education or Q&A from Dr. Kelsch and she said that was very strange. Ok, sounds he normally does, but did not for me. A few days later I left a VM asking for websites Dr. Kelsch recommended for self-education, and an oppty for a phone call Q&A with him. No reply. Fine, maybe VM not working. CALLED AGAIN, talked to a medical assistant, explained what I needed. Three weeks later, STILL NO REPLY. Fine, I'm already approved at the other ENT so I'M GOING BACK THERE. I think I've given AZ Valley ENT the benefit of the doubt enough times. I initially chose to call them since the reviews were good on my insurer's portal but seeing the reviews here, I realize that I should have also checked Google reviews. Maybe other ppl get a better experience but they kept dropping the ball on my end. Good thing it wasn't something URGENT.

I have to write this because I had an unpleasant experience few months ago…read more My right ear was hurting from flying Paris-Phoenix in mid July and as soon as I landed in phoenix I called the office to make an appointment. I didn't get to see Dr. Weiner until mid August, you know how it is that you can't get in right away. By the time I went to see Dr. Weiner, my ear was already fine. He checked my both ears anyway and he said that my right ear had wax, so he did the cerumen removal. Everything went well, so I was happy with the service. Prior to the cerumen removal, I was ordered to get hearing test. I told the hearing lady that my hearing was fine and I didn't need a hearing test, but she insisted and made me to sign the paperwork. I asked her multiple times that the insurance will cover for the test and she said yes! On the following month I received bill from this office with amount of $120.45. I called the billing company and she said yes I had to pay that amount after insurance deductible. In the statement description also they charged me $221 for a new patient. I was like really! I wasn't new because I came to this office for wax removal before.Plus I never heard doctors will charge for the new patients, where was that come from. Dr. Weiner was a wonderful ENT, but unfortunately the management was very poor. So disappointing.

Had nasal polyps (seriously bad case) and a deviated septum in-out surgery performed by Dr. Weiner…read more I was naturally a tad nervous not knowing what to expect. Dr Weiner picked up my nervousness immediately and the first thing he did was cracked a pretty funny joke, which immediately took the tension off. It was perfect! The surgery was completed in no-time, a few days for recovery and I can tell you wonderful it is to actually breathe through both nostrils at the same time and to have a better sense of smell again. Very pleased with the outcome. You never feel Dr Weiner is rushing things during office visits. He is completely present for you and your questions. He is just a pleasant doctor and good-hearted person to talk to. He cares.