Last week I was in Byfield, MA to share Thanksgiving with my daughter and her family. When I…read morearrived in Byfield, I discovered that my Resound hearing aids had a problem. The folks at New England Hearing Care in Newburyport went out of their way to provide exceptional service to a 90 year old man who could barely hear without his aids. I would rate the team at New England Hearing Care with a 6 if Icould. They deserved it, for which I am exteremely grateful. Henry W. Leeds

The staff are very knowledgeable and made it a pleasant experience. They are very thorough and…read moreexplain everything, to make sure you are satisfied.

HearSmart Audiology of Littleton helped my elderly mother resolve her hearing loss about three…read moreyears ago. Dr. Megan Ford, senior audiologist at HearSmart, conducted Mom's hearing test and recommended an Oticon hearing aid. After Dr. Ford adjusted the new hearing aid, Mom tried it for a few minutes, loved it, and we were on our way back to Mom's assisted-living residence. The entire process took less than an hour, and Mom has been happy with her ability to hear more clearly and participate in group activities. Since then, the hearing aid has performed flawlessly. But last week I received a call from one of the nurses at Mom's residence to inform me that her hearing aid's battery retainer broke and had disabled the device. I'll never know if Mom broke it herself or if one of the aides there snapped it accidentally while inserting a new battery. Anyway, I picked up the broken hearing aid and called HearSmart Audiology to explain the situation with the broken battery retainer. Amy, HearSmart's receptionist, asked if I could drop-off the broken hearing aid so they could assess the issue while I waited. Later that morning, I stopped at HearSmart Audiology and placed the broken hearing aid in the drop-off basket located outside the door of the office. As requested, I went back to my car to wait and watched Amy take the hearing aid inside. Within 15 minutes, a young audiologist came out and told me that he was able to install a brand-new battery retainer. I paid a very reasonable repair fee and the hearing aid was good as new! I was amazed they had spare battery retainers in stock and even more amazed they dropped what they were doing to repair Mom's hearing aid in a matter of minutes. I am writing this review to let others know about the superb service that HearSmart Audiology delivers. Highly recommended!

I can't say enough good about Dr. Ford. We called her because my mother-in-law was visiting from…read moreIreland and her hearing aid had stopped working; she was worried that she'd have to fly home in a few days without being able to hear anything. Dr. Ford's practice was not yet open but she offered to come by the house. Her manner with my mother-in-law (and also my busy toddler) was wonderful: kind, patient and professional. She took the hearing aid home, fixed it, and brought it back to us an hour later in full working order. My mother-in-law was so relieved and grateful - we all were, really. We can't thank her enough for the wonderful service and thoughtfulness. We welcome your practice to Littleton, Dr. Ford and will certainly refer anyone we know to you in the future!

Buyer beware!! This is actually a small office space that Hear More Associates of Lexington rents…read morein North Andover. Their main office is in Lexington, MA and appointments in North Andover are hard to come by. When you do get an appointment at the NA office you'll find they have no staff, equipment or supplies needed to fully service your hearing aids. So far, my experience with this office has been extremely frustrating and disappointing. Check out the reviews for Hear More Associates in Lexington to get a better idea of what to expect. Unfortunately, I got fooled by the high rating for "Discount Hearing Aids" North Andover.

Can't say enough good things about Discount Hearing Aids. I have been wearing hearing aids for 25+…read moreyears and have been to numerous audiologists and have worn different types of hearing aids. The staff at Discount Hearing Aids have been so helpful and had me fit with great hearing aids that sounds and look fantastic. If you need any assistance with your hearing, this place should be your go to spot!

I had hearing aid insurance through my company and Flynn Ass. was in the insurance network…read more Unfortuately he attempted to sell me my hearing aid.. direct, for a cost of $3,200 vs. the $399 that my insurance would pay!! I would NOT recommend doing business with this company!

Absolutely above and beyond service! Paul helped me navigate the replacement of my hearing aids…read moreand saved me hundreds of dollars. I cannot say thank you enough! Highly recommend Paul and Flynn Associates for all your hearing needs!

I have been doing business with the Better Hearing Center for well over 30 years and I have nothing…read morebut wonderful things to say about these people. Every single person here is dedicated, concerned, and caring about my hearing needs. They are always available to answer questions, see to my needs, and are very patient and compassionate people. The quality of service and all of their hearing products is second to none. So fortunate to know them. Gary Dugas Hooksett, NH

From the owner: Celebrating Over 50 Years to the Greater Concord Area. Your Complete Hearing Care Center In-Home…read moreand Evening Appointments Available Sales and Service of all types of Hearing Aids Newest Technology in Digital and Programmable Aids Most Insurances Accepted for Hearing Evaluations.

I'm vacationing nearby and forgot my charger. A phone call to South Shore assured me that they…read morewould sell me a charger so I could hear the rest of the time I'm on vacation. The service was fast, professional, and polite. If you're local, I recommend this location to you for all your hearing needs. If you're from out of town, like me, you still might benefit from a visit.

Visited the SSHC Weymouth office on 7/22/26. There were many aspects of my visit that I…read moreappreciated. The office is tidy, organized, and I had no wait for my scheduled appointment. The audiologist, Casey Masi, was fantastic. She was both warm and knowledgeable. I had both an earwax removal and audiogram scheduled. I'd been informed when making the appointment that if the office "attempted" to remove the earwax and if there were none, that I'd still be charged the earwax removal fee ($65). When the audiologist sat me down to chat about what brought me into the office before the earwax removal, she quickly peered into my ears with the otoscope. She then told me that I had very little earwax, so she didn't think earwax removal was necessary. I decided to forgo the earwax removal at her suggestion, and we moved on to the audiogram. At the appointment, I was charged $65 for my "Office Visit," which is the description on my itemized receipt. I assumed it was in connection with my copay for the audiogram, as the earwax removal was deemed unnecessary. On 9/3/26, I receive an email with an invoice for $45 from South Shore Hearing Center, apparently related to the audiogram. I called the office on 9/4/26 to inquire about the multiple charges. Carolyn Greene, the receptionist, explained to me that even if the audiologist merely looked in my ears with an otoscope, that still qualified as an "attempt" to remove the earwax, so that was the initial charge for $65. This is an issue of principle: the charges for services that were not fully rendered are a bit deceptive. Please be wary of scheduling earwax removal with South Shore Hearing Center or any other services, as they have proven they are inclined to stretch the reasonable definition of "attempt" in order to nickel and dime their patients, some of whom may not have the means to pay $65.

I have to be brutally honest here. I put off getting hearing aids for many years. Now that i have…read morethem I've already gave 2 of my good friends the contact info for Audiology Associates and told them not to wait any longer. I can't say enough about Dr. Russell and Nicole. They were extremely patient with me, took their time, answered all my questions and most important treated me with professionalism and kindness and made me feel comfortable and confident with the product I finally decided to purchase. They didn't try to sell me anything and didn't pressure me either. I told them both that I cany believe how happy I am with my hearing aids today when I saw them for my first follow up appointment. They were great to deal with and I'd strongly recommend them to anyone reading this review. Peace, David

My 4 year old hearing aids were maxed out and malfunctioning. My previous audiologist was unable to…read morefix the aids and only wanted to sell me new ones at an extremely high price. I went to Audiology Associates and Melena easily adjusted my old hearing aids so they were functioning but not optimally.she then described the best option in hearing aids for my profound hearing loss, which cost about half the price quoted by the previous audiologist.The new aids worked perfectly with the settings she programmed. I am now able to hear significantly better than I have been for many years. Thank you Melena

Out of business as of 2024…read more After many years doing business with Tony, I would have appreciated a notice informing me/is you were going out of business. No notification other than a post on your web page and a sign on the door was not "caring" for your patients.

I have needed hearing aids since the early 1980's. Since that time I have dealt with 6 different…read morehearing specialists. None have come close to the professionalism, understanding and accommodations displayed by Medical Arts Hearing. From my initial evaluation, to each and every time I have needed assistance, Tony and staff have been there for me. When you need to hear, hear me now, trust and see Medical Arts Hearing Instruments. Highly and sincerely recommend!!!!