Last week I was in Byfield, MA to share Thanksgiving with my daughter and her family. When I…read morearrived in Byfield, I discovered that my Resound hearing aids had a problem. The folks at New England Hearing Care in Newburyport went out of their way to provide exceptional service to a 90 year old man who could barely hear without his aids. I would rate the team at New England Hearing Care with a 6 if Icould. They deserved it, for which I am exteremely grateful. Henry W. Leeds

The staff are very knowledgeable and made it a pleasant experience. They are very thorough and…read moreexplain everything, to make sure you are satisfied.

HearSmart Audiology of Littleton helped my elderly mother resolve her hearing loss about three…read moreyears ago. Dr. Megan Ford, senior audiologist at HearSmart, conducted Mom's hearing test and recommended an Oticon hearing aid. After Dr. Ford adjusted the new hearing aid, Mom tried it for a few minutes, loved it, and we were on our way back to Mom's assisted-living residence. The entire process took less than an hour, and Mom has been happy with her ability to hear more clearly and participate in group activities. Since then, the hearing aid has performed flawlessly. But last week I received a call from one of the nurses at Mom's residence to inform me that her hearing aid's battery retainer broke and had disabled the device. I'll never know if Mom broke it herself or if one of the aides there snapped it accidentally while inserting a new battery. Anyway, I picked up the broken hearing aid and called HearSmart Audiology to explain the situation with the broken battery retainer. Amy, HearSmart's receptionist, asked if I could drop-off the broken hearing aid so they could assess the issue while I waited. Later that morning, I stopped at HearSmart Audiology and placed the broken hearing aid in the drop-off basket located outside the door of the office. As requested, I went back to my car to wait and watched Amy take the hearing aid inside. Within 15 minutes, a young audiologist came out and told me that he was able to install a brand-new battery retainer. I paid a very reasonable repair fee and the hearing aid was good as new! I was amazed they had spare battery retainers in stock and even more amazed they dropped what they were doing to repair Mom's hearing aid in a matter of minutes. I am writing this review to let others know about the superb service that HearSmart Audiology delivers. Highly recommended!

I can't say enough good about Dr. Ford. We called her because my mother-in-law was visiting from…read moreIreland and her hearing aid had stopped working; she was worried that she'd have to fly home in a few days without being able to hear anything. Dr. Ford's practice was not yet open but she offered to come by the house. Her manner with my mother-in-law (and also my busy toddler) was wonderful: kind, patient and professional. She took the hearing aid home, fixed it, and brought it back to us an hour later in full working order. My mother-in-law was so relieved and grateful - we all were, really. We can't thank her enough for the wonderful service and thoughtfulness. We welcome your practice to Littleton, Dr. Ford and will certainly refer anyone we know to you in the future!

Buyer beware!! This is actually a small office space that Hear More Associates of Lexington rents…read morein North Andover. Their main office is in Lexington, MA and appointments in North Andover are hard to come by. When you do get an appointment at the NA office you'll find they have no staff, equipment or supplies needed to fully service your hearing aids. So far, my experience with this office has been extremely frustrating and disappointing. Check out the reviews for Hear More Associates in Lexington to get a better idea of what to expect. Unfortunately, I got fooled by the high rating for "Discount Hearing Aids" North Andover.

Can't say enough good things about Discount Hearing Aids. I have been wearing hearing aids for 25+…read moreyears and have been to numerous audiologists and have worn different types of hearing aids. The staff at Discount Hearing Aids have been so helpful and had me fit with great hearing aids that sounds and look fantastic. If you need any assistance with your hearing, this place should be your go to spot!

Absolutely above and beyond service! Paul helped me navigate the replacement of my hearing aids…read moreand saved me hundreds of dollars. I cannot say thank you enough! Highly recommend Paul and Flynn Associates for all your hearing needs!

I've been wanting to write this review for some time as I greatly appreciate those who give…read moreexcellent customer service. My father, who is 95, has severe hearing loss and has been seeing Paul Dole at Flynn Associates for many years for his hearing aids and evaluations. It had been some time since my father was in, both hearing aids were lost at a recent stay for care and it took time to gather funds for new ones. It was my first time bringing my father to his appointment and it was a pleasure to meet Paul. He's friendly and inviting and he offered for me to sit in on the appointment. I enjoyed watching him test and fit my father for the new hearing aids. The two were like old friends which I found touching. At the end of the appointment Paul asked my father if he could hear him and he said yes. Paul then said "welcome back" and my father said thanks and they both chuckled. That was one of those moments I won't forget. My father could hear again. Words I put here could never relay how significant that is for him, the family, medical people and those he meets in public. Paul recently was generous with his time when there was an issue with a part on one of the hearing aids and I was very grateful for his quick remedy of it. I highly recommend Flynn Associates for their expertise and for their caring and friendly service. My father and I look forward to seeing Paul in 2023!

I have been doing business with the Better Hearing Center for well over 30 years and I have nothing…read morebut wonderful things to say about these people. Every single person here is dedicated, concerned, and caring about my hearing needs. They are always available to answer questions, see to my needs, and are very patient and compassionate people. The quality of service and all of their hearing products is second to none. So fortunate to know them. Gary Dugas Hooksett, NH

From the owner: Celebrating Over 50 Years to the Greater Concord Area. Your Complete Hearing Care Center In-Home…read moreand Evening Appointments Available Sales and Service of all types of Hearing Aids Newest Technology in Digital and Programmable Aids Most Insurances Accepted for Hearing Evaluations.

This place is great! I had full hearing test with licensed Audiologist (Doctor, not hearing aid…read morespecialist/sales person!) She told me about the different types of hearing aids that would work best for me and the benefits of buying them there; but NO SALES PRESSURE at all! They are also affiliated with Mass. Eye and Ear, so she referred me to specialist when she noticed a potential medical issue. I would highly recommend them!

From the owner: Feeling dizzy? Having trouble hearing? We provide full diagnostic evaluations by licensed doctors…read moreof Audiology. Interested in discussing options to help you hear better? Give us a call we are ready to help!

My 4 year old hearing aids were maxed out and malfunctioning. My previous audiologist was unable to…read morefix the aids and only wanted to sell me new ones at an extremely high price. I went to Audiology Associates and Melena easily adjusted my old hearing aids so they were functioning but not optimally.she then described the best option in hearing aids for my profound hearing loss, which cost about half the price quoted by the previous audiologist.The new aids worked perfectly with the settings she programmed. I am now able to hear significantly better than I have been for many years. Thank you Melena

I have been utilizing Audiology Associates for my hearing needs for 35+ years, despite moving to…read moreMaryland, Pennsylvania and New Hampshire, as their service and expertise is unparalleled. I am fortunate my parents live nearby so I can make visits as needed, and they are always understanding and flexible in accommodating my schedule, even working with me remotely to program my digital hearing aids. I have a congenital bilateral severe-profound hearing loss, profound on the left, where I am eligible for a cochlear implant. Yet I have always done so well with hearing aids, thanks to their skill programming them to fit my needs, an implant is deemed unnecessary. This is a true testament to their skill. I was mainstreamed in public schools with assistive devices and went on to obtain a master's degree and now work as the staff biologist for a national program in the USDA. I cannot thank founder Marcia Dean and current audiologist Todd Sauter enough for their help along the way, I owe my success to their hard work. They quickly understood any issues I was experiencing, despite often lacking the language to describe it, and made adjustments and provided recommendations for the best hearing aids for my needs, patiently trial and erroring different companies when it is time to upgrade. I am always so impressed with the ease of working with them. They are extremely generous with providing tools to care for my hearing aids, and understanding of financial limitations, still finding the best aids for my needs. They are always pleasant and work expediently to prevent patients from waiting long for their exams. I am always happy when I see a busy waiting room as I know everyone is getting the best care, (having tried other audiologists over the years in other states and been seriously disappointed), and I never wait long, even when they squeeze me in the last minute. They have been a dependable mainstay over all my years and moves & I can't recommend them highly enough.

Out of business as of 2024…read more After many years doing business with Tony, I would have appreciated a notice informing me/is you were going out of business. No notification other than a post on your web page and a sign on the door was not "caring" for your patients.

I have needed hearing aids since the early 1980's. Since that time I have dealt with 6 different…read morehearing specialists. None have come close to the professionalism, understanding and accommodations displayed by Medical Arts Hearing. From my initial evaluation, to each and every time I have needed assistance, Tony and staff have been there for me. When you need to hear, hear me now, trust and see Medical Arts Hearing Instruments. Highly and sincerely recommend!!!!