My former hearing specialist business owners are retiring. I had to make an appointment for the new location that was referred by the old specialist. I made my appointment they were able to get me in really quick, so that it was the next day. I used the online booking and a representative searched for my appointment. Fast forward to this morning, I got a call from the owner Mrs. Shelia and she stated the agent accidentally booked for the poplar location as this location was not open on today, btw they have 5 location. The owner was soo apologetic as I think she could hear in my voice that I was in need. Once getting to the stage road location I was greeted by two ladies Ms. Denise and I forgot the other name, but they immediately serviced me and I was in and out in no time. The longest process 5mins was cleaning my hearing aids. I was given options of maybe changing hearing aids and given insurance consult. I would suggest calling to make appointments instead of the third party scheduler. read more