I would rate this zero stars if I could. A few years ago, I had an IUD put in by this clinic. Even…read morethough I had a consultation to ask questions, I was never informed about the extreme pain involved in the procedure. Because of this, I didn't take any pain medication. The staff asked if I had any questions, but as someone getting on birth control for the first time, I didn't even know what to ask. That same night, I played 3 hours of national-level volleyball--something that could have been detrimental to my health. I never considered returning to the clinic until recently, when I experienced severe, 10/10 razor-blade-like pain in my pelvic area for days. I went to urgent care, then the ER, where I was told I had an ovarian cyst, BV, and fluid around my IUD, though the IUD was still in place. The ER instructed me to see a gynecologist and have another ultrasound as soon as possible, since it was outside their specialty. I scheduled an appointment with Peninsula Women's Care for the next day. At first, the nurse practitioners were kind as I explained my situation, and one commented that the fluid was most likely blood. I got undressed and sat on the table for 30 minutes until Kelcey St. Amand, MSN, CNM, came in. She immediately assumed I was there to have my IUD removed--which was not the case--and refused to look at my ER records. I explained that I came per the ER's instructions to check my ovarian cyst and discuss the possibility of removing the IUD, though my main concern was the extreme pain. She dismissed my concerns and said, "Well, cysts go away on their own, but we can remove your IUD." When I asked about an ultrasound, she said it would take 8 weeks to get an appointment with an ultrasound tech. I asked for a refund because I wasn't comfortable having my IUD removed and felt the appointment was a waste, especially since no exam was done as a precautionary measure. Kelcey rudely told me I could not get a refund, and when I asked why, she said it was because I "showed up for my appointment." I told her I had scheduled an appointment for an ultrasound, and she said I could speak to a manager. Tiffani Nelson (practice administrator) came in, tried to reassure me, and said Kelcey wouldn't suggest removing my IUD if it wasn't safe. At this point, I was extremely upset and holding back tears of frustration and disappointment after hoping for real help with my pain. I asked Kelcey if she could give me pain meds, and she prescribed the exact same anti-inflammatories the ER had already given me. I ultimately decided to have the IUD removed, and since then, I haven't had any pain--but it was clear the staff didn't understand why I was there or what medications I was already taking. After the removal, Kelcey simply asked, "Do you have any questions?" instead of explaining the healing process. I had to call urgent care later to get pain medication because no one at the clinic would prescribe anything stronger. Tiffani did schedule an ultrasound for two weeks later, but I was returning to school. If the pain had continued, I would have gone back to the ER for immediate care. I will absolutely never return. I'm extremely upset that a WOMEN'S CLINIC feels so rushed and invalidating. To make matters worse, my school gynecologist told me today never to go back because of malpractice. She shook her head when I explained how little I was told about the IUD insertion.

I went here for my wellness check and will not be returning. The wait was very long. They take…read moreforever to follow up with test results and they don't listen very well on what your needs are.. I wanted test that wasn't preformed that wasn't so called in the normal routine. Who cares if I'm asking to get the test done. I'm paying for the test.. The doctor was ok during the visit but I think they have too many patients and the office isn't big enough. The receptionist that checked me in was very rude and unfriendly.

I've been going to this location for many years, and the service used to be excellent. However,…read moresince mid-2023, it has significantly declined--from the nurses to the nurse practitioners to the doctors. They now recommend too many unnecessary tests and biopsies that cost thousands of dollars and go straight to the deductible. This has left me feeling frustrated, untrusting, and disappointed. I no longer have a reliable OB-GYN I can turn to, someone who knows my history and offers thoughtful care before jumping to procedures. Being in my mid-60s, I know I need good care, but sadly, I won't find it at this practice. To make matters worse, most women's health practices in Tidewater have merged into one physician group. Their approach seems clear: more tests, more procedures, and less personalized care. Trust your gut feeling - take care and be aware of what I shared.

Be sure to familiarize yourself with current pap screening standards. It is no longer annual for…read moremost patients. They don't care to tailor the procedures for each patient and don't ask enough questions about what your needs are for the visit. No private area with no door is where they ask " how many sexual partners do you have". Unreal. I should have got up and demanded a room with a door for this intake. Who designed this office? Providers aren't horrible but the staff is under educated and cannot discuss basic questions without help. Do not recommend.

I found Pineapple Babies through my doula, who recommended them as one of the few midwife practices…read morein the area that accepts TRICARE. I initially reached out because I wanted to understand my options, but I honestly did not think I would be eligible for a home birth due to age and gestational diabetes. From my very first conversation with Amy, I felt completely confident in moving forward. She was very responsive, listened to my concerns, answer all of my questions, and walk me through the entire process. She also addressed concerns I had after reading some negative information online before I made a final decision, which quickly helped ease my fears. Her openness, honesty, and willingness to have straightforward conversations gave me the confidence to move forward. This was my third baby and my first home birth. My previous two births were hospital births at Chesapeake Regional and Portsmouth Naval Hospital. While I am grateful for the care I received, there were many aspects of the hospital environment that were difficult for me, including constant interruptions, bright lights, lack of rest, and feeling like the experience was more focused on the process than allowing my babies and me to have a gentler transition. My experience with Pineapple Babies was completely different. My baby stayed with me the entire time after birth, and we were able to rest together for nearly two days afterward, waking only to nurse and eat. It was such a peaceful and special experience that I wish every family could have the opportunity to experience. The prenatal and postpartum care was also wonderful. Appointments felt personal and relaxed rather than rushed, and everyone was always available to answer questions and provide support. After experiencing an unexpected 12 days of exhausting prelabor with contractions starting and stopping, Amy and Gennette helped reassure me and keep me calm. When I passed my due date and became very concerned, Amy responded quickly and helped put my mind at ease. During one of my prenatal visits Gennette also helped me address a low iron level through a referral that made a significant improvement, which my previous OBGYNs ignored. When my water broke shortly after 3am, everything progressed much faster than expected. Amy answered immediately and stayed on the phone with my husband and me, recognizing that things were moving quickly when I actually thought I had more time. She was in her vehicle within 5 mins and rushed to my house arriving quickly as I already was going into active labor and preparing us while she was racing to our house. Her experience helped me through an intense and fast labor. Her team members arrived shortly before the birth. Everyone worked together seamlessly with my doula and provided incredible care. They stayed afterward to make sure my baby and I were doing well and had everything we needed before leaving. I am so grateful that I chose Pineapple Babies and that I now have the memory of welcoming my daughter into our home. It was an incredibly meaningful experience for our family and I would absolutely recommend Amy and her team to anyone considering midwifery care or home birth. One small area for improvement would be the scheduling. At times, making changes or viewing updated appointments was a little challenging, and I occasionally noticed changes without notification only after receiving reminders or logging in. However, this was minor compared with the exceptional care and support I received throughout my pregnancy, birth, and postpartum experience.

After having a traumatic hospital birth with my first child, I was uncertain about what my…read moreexperience would be with my second child. At 30 weeks, I transferred into the care of Amy at Pineapple Babies and am so glad I did! She listened to my fears, eased my anxiety and I had an amazing birth experience. I felt so empowered to have a voice in my birth with Amy and am so grateful to her and her team for everything. The childbirth classes Pineapple Babies offers were so helpful and prepared us for the birth. Thank you thank you thank you!

The midwives at Womancare center took amazing care of me and my unborn child throughout my entire…read morepregnancy. They care for the entire person, not just focused on the pregnancy but the emotional and mental well being of mother to be. I am absolutely thrilled with the care I receive there and continue to receive there. I know if I ever find myself expecting another child I will already know where to go.

From the owner: We are an OB/GYN office that offers a variety of choices for prenatal care and delivery. We…read morespecialize in minimally invasive surgery and gynecology services.

I was recommended to Dr Mosier by my sister in law after my previous OBGYN closed down. I have been…read moreseeing her for about 3ish years now and my most recent visit being my post-op appointment for my oophorectomy. Dr Mosier is an incredibly knowledgable and kind doctor who provides the best care. The front end staff is always inviting as well, especially Barbara/Barb at the check in desk. Kirsti was my surgery scheduler and has been amazing as well, and also super helpful recently.

Very friendly staff and very accommodating. I love my Dr. She is very knowledgeable and helped…read moreme a great deal.

Dr. Pringle and team. I had blood work done and the phlebotomist was friendly and professional,…read morethe experience was painless and fast. The front desk staff are efficient, professional and accommodating. Dr. Pringle is kind, compassionate, knowledgeable and relatable. I never feel rushed, judged or stupid regardless of the topic or concern. 10/10 recommend this practice and staff.

My husband and myself just had our first appointment with Dr Hiotellis and he is awesome!!! He is…read morevery knowledgeable and listens to your concerns! Highly recommend!!

Very grateful for this practice and their care of me over many years and pregnancies.read more

Should of listened to my gut during prenatal care. Stephania was judgmental and couldn't hold her…read moretongue. She lost her temper and said rude commends during active labor. It was in the middle of the night and I felt I was an inconvience.