This is my third time here and I had zero complaints. I'm actually impressed with my less than 10…read moreminute wait time for each visit. I have seen two providers here and both have been compassionate and efficient. This is a smaller healthcare facility but had all the bells and whistles of a larger facility, minus the headaches of trying to navigate where you are going. There is a front receptionist that checks you in and tells you where to go. Parking is easy and free as well. I also enjoy coming here because my new favorite sushi place is a 10 minute walk.

I've had several appointments with two different doctors for my back issue. I saw one who…read morediagnosed the problem after my MRI and one who gave me spinal injections. Each doctor is scheduled to see a patient every 10 minutes. This results in very little time for the doctor to explain what needs to be done and why. They rush you in and out in an "assembly line" fashion. This also results in sitting in a waiting room for a half hour, or more, waiting for the doctor to come in. You then get a quick once over and out you go. In and out as quickly as possible. I can see why there are so many bad reviews for this place. They need to spend a little more time with the patient and a little less time worrying about how much money they can make in an hour.

Back surgery after receiving a Epidural a few months back. Legs barely worked still in recoveryread more

Performed a beautiful work on my neck including hardware and fusion with minimally invasive surgery.read more

I called to set up appointment after being in the emergency room . I was on hold for 30 minutes 5x…read morejust to be told that they couldn't take my call and leave a message . I have received 2 to 3 calls a day plus emails to schedule an appointment but the go the through the whole hold process again . Not able to email either . I have already seen a spinal person at orthocarolina

My 20-year-old daughter was in a very serious collision on August 3rd where she was in the ER…read moretrauma unit for two days due to a chip fracture and compression of her fourth lumbar vertebrae. The hospital referred us to this establishment for follow up. She was "seen" 16 days later (if you consider a ten minute consult being seen) by Sap Patel, who wasn't able to adequately complete her required medical paperwork, give a straight or definitive answer to any of her questions, and told her that if she wears a big enough hoodie she could potentially drive even though it is illegal for an individual in a back brace to drive because she wouldn't be able to turn to check her blind spots. He could not answer where the broken piece of her vertebrae was and showed no concern for her future well-being since she is young and relatively healthy. The lack of professionalism and concern for her condition was absolutely appalling. She left the appointment feeling that her needs were not important enough for the individual (I refuse to refer to them as a doctor) to even review and take the time to address any of her concerns. We will be following up with her primary care physician who is AMAZING and will ask for a referral to a specialist who actually cares for their patients and provides sound medical advice. I would encourage others to do the same.

The white women that work here are unbelievably petty and weird…read more One saw me for intake and the other for an X-ray, and they were cattily gossiping about me in the hallway before seeing the doctor, meanwhile I'm in the room and can clearly hear every word. Nobody wants to visit a doctors office and it feels like middle school. They're very strange and have big mean girl energy for no reason. The doctor was fine but this was a sour experience because of them.

I had an ankle surgery done on 10/3 with Dr. Macknet. I have been having complications since. I had…read moremy initial follow up 2 weeks after surgery and I thought I was doing well. I was off my pain medication just taking Advil and all was good. I was put back into a boot and started PT. Well, then, the problem started first Dr Macknet immediately stopped seeing me and pushed me to his PA) who can't bother to return the message in my chart, then started the excruciating pain of what feels like electric shocks going through my foot. I cannot explain the amount of pain I am and it takes my breath away and makes me vomit. It is so bad. Sorry to be so graphic. I went back to see Dr. Macknet and he said well the pain is normal. Keep icing it compress it elevate it and try aromatherapy. I have no history of substance abuse I have not taken narcotics until this surgery. You can look at my history. I know they can. that was the answer I was given. I have no faith in them and I'm absolutely disgusted and their continuity of care. I would never recommend anybody to go here because I'd rather see you suffer and let you be tortured in pain than actually take care of you. If you get a referral to this practice run, find somebody else go back to Columbia, South Carolina and go see Dr. Guy. He is an amazing orthopedic surgeon. He takes care of his patience and he manages their pain. I should've done that from the start.

When I came in, I was instantly greeted with a smile and they made me feel so welcome. I did not…read morehave to wait long at all and Dr. Kumar's warm personality made me feel at ease. He sat there and listened to all of my problems and did not make me feel rushed. The way that he simplified medical terminology and explained treatment options to me made me feel like he was really listening to me and really cared about what my complaints were. I would definitely recommend you to visit him if you are having any pain that affects your life!

So far, scheduling has been a disaster. It seems if you tell these people your condition over the…read morephone or why you need to see them, or god forbid you're a couple and share the same insurance or address, they can't seem to process anything and require you to repeat all your details per person, mere seconds after you just told them. I told them my husband's condition, and the lady called him my "boyfriend"; I told them exactly where his pain was, and their next question was again, where is his pain; I told them he just had an MRI, and she follows up by asking if he had any x-rays or MRI's. It felt as if talking to an AI would have been easier. Good luck scheduling. Additional: It seems the same lady who gave us such a difficult time scheduling then scheduled us for the wrong time, we had to call her back, and she put us on hold + transferred us to someone else to fix her mistake. Stellar. Edit: After all that, it seems the office retaliated by canceling our appointments. I wouldn't recommend this place... felt like a real waste of time. I think it's reasonable to expect a doctor's office to be better listeners, and it's a disappointment when you find an office that seems lacking in professionalism.

I was referred to Dr. Hartman by his colleague Dr. Kwon in Ballantyne. I had my consultation with…read moreDr. Hartman and he said he could help me and that I would be a higher risk candidate for surgery due to obesity. On the morning of surgery, Dr. Hartman refused to do surgery, and when I called his office the following Monday, I was told Dr. Hartman never thought I was a good candidate nor did he think the surgery would be helpful for me. I'm now four weeks recovered from my second opinion surgeon. Apparently Dr. Hartman would prefer his patients drugged and bedridden in fear of a patient outcome messing up his statistics or something.

I recommend Dr. Kwon because he was my surgeon. My successful fusion is a credit to his expertise…read more My life changed because of his help. Oh, he was my second opinion. His manner is incredibly respectful and kind. Would not hesitate to recommend him.

If you are having hip issues. Please see Dr Wooster. He is kind, patient,and very knowledgeable. He…read morewas my Dr for a hip replacement and he has the best bedside manners. Very gentle, kind, knowledgeable, communication is excellent and he listens to you throughout your journey. Awesome Dr!!

Fraudulent charges and scary-poor medical care. Did not assess injury at all except for reading…read moreX-Rays, tried to charge $300 for a 70$ boot then gave no instructions for at-home care, exercises, prevention of further injury etc... Second visit took the wrong X- rays then charged for an office procedure that was never done. 3 letters, one certified, and multiple emails later, fraudulent bill was still sent to collections. Care that is IMO as a health-care provider myself, bordering on dangerous, coupled with unethical and likely illegal billing practices.

I am certain at some point I will have more effusive things to say but for now, know that when I…read morewalked into Dr. Tony's office today for my first visit, I was broken in more ways than I care to enumerate or expound upon. When I left after my appointment I was at peace for the first time in weeks. Much of my pain was gone or diminished - not all of it because we have work to do but a significant amount of it - and my mood was transformed. Dr. Tony is unorthodox, yes, but his unorthodoxy is what makes him exceptional. He has a vast array of knowledge and skills to address patients' needs and tailors his treatment to each person. When I was with him, he was very present and took great care to ensure I was comfortable with everything from the room temperature to locations of acupuncture needles to positioning on the chiropractic table. Rare to find a true healer but Dr Tony and his wife Heidi are the real deal. I can't wait for my next appointment.

Dr. Peters pulled out his holistic bag of tricks to literally save my a$$…read more He has diminished my nerve pain greatly in 2 visits , and I plan to return to continue care at his practice: I'm very grateful to have found a caring, hip, and skilled practitioner who wants the best for his patients in the long term

On the fence about this clinic. My husband had pretty good results with his back surgery so that…read moreis the 'plus' and the office is clean. However, the wait for an appointment is usually weeks or even months unless a referral is made, the waiting time in the office is WAY overly excessive and the waiting room seating is absolutely awful...and that's being complimentary. For nearly 3 years, we have complained about the seating and EVERY visit we witness others getting up, repositioning, talking about it. After having waited 1 1/2 hrs past our scheduled appointment, we were told that the Dr "wasn't running too far behind". My husband was seen over 2 hrs past his appt time with barely any acknowledgement of the inconvenience. We have to make sure we either schedule appointments on a day off or take a day off to go. When given an appointment time and arriving accordinginly, patients and their families deserve to be seen in a timely manner or at least be given information about delays. If it's 'ok' for the dr to run 2 hrs late, is it ok for a patient to arrive 2 hrs late??? Personally, I'll drive to Huntersville and keep with my own spine specialist. My husband says that the seating is designed for job security. The patient's will continue to have pain and keep going back, and they will get the family members as patients too after developing problems while waiting to be seen. Very unprofessional and disrespectiful of their patients who by definition are already in pain before even being seen....

Did a session of the MLS laser for my TMJ and had a great result!…read more The office was able to squeeze me in last minute and I'm so thankful Everyone was super professional and friendly! I also bought some turmeric vitamin gummies and sleep aid gummies and they're delicious and a great price Highly recommend the practice!

I was a patient for a while, getting epidural shots for a herniated disk. Some helped, but then…read moreI'd start getting bills after having paid at the time of service. "because it became more expensive." Later, they'd ask for a follow-up, and I'd say "no, I don't need one." Only to find out I've been scheduled for one anyway, and then charged a no-show fee. Of course, when the doctor misses his flight and has to reschedule, I don't get to charge a no-show fee. What a quack. Much more interested in running the meter than in actually helping people fix their problems.