Made an appointment online and the robot confirmed. Called and the voicemail said they were open…read more Turns out they are closed, not sure if indefinite or for good, but don't waste your time.

Lugo was great at getting my iPhone 6 battery and screen changed in under an hour. Great service,…read moregreat price. Updating: Lugo repaired another 2 iPhone 6's, 1 screen and 1 battery. Done in under 45 minutes, and I got a discount for making an appointment in advance, and multi-phone discount. Super fast, super friendly and at the best prices. Call in advance to make sure they have your phones parts. I cannot day enough good things about Lugo and this repair facility.

sold me a screen that didn't t even respond to touch and when i went back they only gave me a…read morediscount to a new one. both were aftermarket screens even though i payed and asked for am OEM screen. Yelp removed my photos to their discretion

My wife went to replace the the screen of a factory unlocked phone and they replaced it with a…read morelocked Sprint phone. The chipset was replaced. If you do not return my phone to its original state, I'm filing a police report and reporting you the IRS for doing cash transactions. Thanks for returning my phone. I am not updating the review rating simply because I don't feel this was a "mistake" and other customers should exercise caution. It also cost my wife multiple visits all the way to DTLA from the South Bay.

Called and spoke with Arsh who gave me a fair price over the phone. I appreciated that he was able…read moreto quote me the price in advance as I had a limited budget so I needed to know I could afford the service before making the drive to the store. The only thing I'd improve was that he asked me how soon I could be there because his tech was coming in for just a short time that afternoon and I told him 15-20 min which he said great that's when his technician should arrive too. I rushed to get there so as not to miss the technician, but when I arrived at the time I said I would the tech wasn't there, so I ended up leaving to run an errand nearby. When I returned, tech still wasn't there, so I sat and waited. He showed up probably an hour after the time Arsh had informed me he was expecting him, so there was time wasted for me that could have been avoided if he had more reliable communication with the tech and told me to come in later. The tech worked on my phone while he and Arsh chatted, not sure if he would've been quicker / more focused without the chatting ... or if he was working on other stuff before getting to my phone even though I was the only person waiting in the store... but after 20-30 minutes (mind you this is on top of the time I waited before he arrived) I was informed he was unable to complete the service on the spot because the battery needed to be drained first. So after 1+ hours I found out I needed to leave my device with the tech and pick it up in a few days' time. All's well that ends well because the tech succeeded in bypassing the FRP and removing the Google account I was locked out of. Arsh followed up in a few days to let me know I could pick up the device. I'd use them again as long as their prices remain competitive.

I love the customer service was so sweet and helping over the phone, and in person giving details…read moreand assistance plus good service fixed my iPhone crack led screen in 10 minutes for CHEEP!!! P.s the floors are being redone good vibes

I had a great experience here. My phone screen was completely cracked and they repaired it the same…read moreday. The technician (sorry didn't catch his name) was very professional and the price was fair. They also tested everything before giving the phone back to me. I'm very happy with the service and would definitely come back if I need another repair.

I was there at 1:45pm almost an hour ago. I really wanted to get my iPad fixed before school…read morestarted. I called in advanced they told me to come in, and so I did. It's currently 2:50 pm. I've been sitting in the parking lot for over an hour. Door hasn't yet opened even as I'm typing this, ridiculous. It literally says 40 min bro, if ur gonna take over an hour then atleast but the right time bro. Who knows how long it was closed before I got here. Btw don't reply to my review bc that pmo, like u have cameras there you can see my dumbass waiting over 1 hour pmo

Obviously a staple in the neighborhood everyone was being referred here. It was cheaper to replace…read moreour screen here than with our insurances deductible. Good ppl

Amazing quality and quick service. Sean was able to replace my galaxy s21 charging port in no time,…read moresame day. Super knowledgeable and friendly. Highly recommend

ANTHONY is a beast!…read more These guys are honest and great at what they do. I've referred tons of friends and family!

Had to get my iPhone battery replaced . They don't have Apple batteries but claimed what they had…read morewas as good. The battery they used has half the life of the Apple batteries. I'm going to Apple Store ASAP. Big mistake!

Great service! Easy products to easily solve issues with smartphone devices and laptop!read more

"During the repair process, our technicians also identified underlying motherboard‑related issues,…read morewhich can affect battery performance and certain functions such as the camera. These types of issues are separate from a screen replacement and are not always resolvable through display repair alone." "We take feedback seriously and would welcome the opportunity to review the device again and discuss possible next steps. Please feel free to contact us directly so we can look into this further." - LogiFix RESPONSE: Before the screen repair, the camera and sensors were functioning PERFECTLY. These issues began immediately after pickup. Which is why I IMMEDIATELY brought it back to your shop, TWICE. My third visit, you all specifically told me you couldn't not find the issue. Then, told me it was actually fixed and ready for pickup. But when I arrived you let me know the new issues hadn't been fixed. Also, after referring to our recorded in-person conversation, you both never actually mention to me any vague " underlying motherboard‑related issues" and you definitely don't mention any specific diagnostic results that confirm a motherboard fault rather than a display or cable issue. Which is more likely the cause of the foggy/smudgy/ hazy edges and sepia colored camera display issue that I'm now dealing with. I do hear, at the end of our interaction, you all ask me if I now plan to sell my computer. Were you all trying to buy my computer that had just left with you to be repaired after I was obviously extremely disappointed with the service? I would like to bring my computer back one last time this week in hopes that you can, at the very least, return my camera it's original quality So I can return using it for work. If that's not possible I hope you all would be open to a refund.

Carlos was incredibly helpful throughout the entire process. After getting my screen repaired, I…read moreran into a few issues initially. When Carlos found out that I was having trouble coming back to the store because I didn't have childcare, he went above and beyond and offered a mobile pickup and drop-off service. That level of customer service is rare these days and was such a huge help during a stressful time. Everything was handled professionally, and Carlos genuinely cared about making sure the issue was resolved. I'm very grateful for his kindness and outstanding service. I would absolutely recommend this business to anyone looking for reliable repairs and excellent customer care

If you have any kind of issues with your cellphone or computers, Carlos is your solution. I've had…read moreseveral gadget issues from the past few years and he's the only one I go to. Very reasonable repair prices and fast turnaround too.