I had taken my vehicle to get them to repair a power steering fluid leak, they wanted $70 just to…read morelook at it. The leak at the time I brought it to them it was a slow leak where I could drive about 150 miles before I had to refill the power steering reservoir. They called later the same day and told me that the pinion section of the rack had a hairline crack that was causing the leak. I had told the lady at the counter when I checked in that if the repair cost was over $250 that they were to call me before work. I was told that it would cost $1300 to install a new one and I told them that was more than expected. I asked them to put it back together and I'd be there to pay the $70 and drive it home. This shop was mad because I didn't want to pay them $1300 where I can buy a new rack and pinion unit for $170 and install it myself !! Don't do any business with these people, their crooks!!!

Best place I've ever experienced to take my vehicle for service. Very good mechanics that keeps you…read morewell informed and excellent customer service. Always a pleasure to do business with.

Ricardo Bowman has exceeded the level of service I have experienced from any service advisor in…read moreover 25 years of visiting Nissan dealerships. I could not be more impressed with his professionalism, communication, and compassion. My daughter brought her Nissan Rogue in for an emergency repair after breaking down while traveling to South Carolina for a job interview. On her way back to Charlotte, NC, the vehicle stalled and ultimately had to be towed, requiring her to stay overnight in a hotel. Ricardo immediately contacted both my daughter and me first thing the next morning, kept us informed throughout the process, and made sure the necessary repairs were handled quickly and professionally. His communication skills, responsiveness, and genuine concern for the customer are second to none. Outstanding customer service like this is rare, and Ricardo truly went above and beyond. Thank you for making a stressful situation much easier for our family.

We couldn't be more pleased!!!! Fernando was very communicative, but not pushy at all. I told him…read moreexactly what we wanted; he immediately located several options to simply choose our preferred color. We got top price for our trade in which was a 25 year old Nissan truck!!! The finance manager was easy to work with and didn't try to sell us all kinds of extras. We recommend them with enthusiasm. It was well worth a drive from West Columbia!!! file:///var/mobile/Library/SMS/Attachments/c9/09/D34D63C1-B28C-4ADB-A2BF-5F432683AC5B/IMG_6494.jpeg

They have the worst service department although their sale department was attentive. I have owned…read moredifferent cars but never had a trunk lift problem. Yet, the trunk lift fell on my head and shoulder recently with my Toyato Prius that I bought from Davis Toyota of Orangeburg. Their attitude was rude, especially from the service manager at this Davis Toyota Orangeburg. Customers have choices to buy cars from different dealers. So we suggest not buying cars from this dealer as their service is the worst after you bought the cars from them. P.S.: see the attached photo - I have kept well maintenance of my car doing annual car service with this dealer each year paying more than going to other places.

Cole Haywood does provide customer service and does not follow through on a sale. I was told I was…read moreapproved for a car with $$ down and the rest paid at a future date. I went to pay the promissory note and was told more due immediately. TG for the general manager who helped me but Cole Haywood never called or told me of the change. I would recommend any other sales person.

I'm sure the job is done right but was charged double of what the average shop charges. I don't…read morelike giving bad reviews but to be charged close to a $1000.00 for a $550.00 job from most other shops is pretty bad business. Sorry bud, thats being a thief.

Stop ripping some of us off. Stop lying. Learn to diagnose problems with competence. Their…read moreunfriendliness is just the tip of the iceberg.