My husband and I went here to eat today (March 15, 2018) because we had read the wonderful reviews in the Charleston newspapers. We got there about 7:45 pm. Small place, maybe 6 tables, but we knew this from reading the newspaper articles. Had to wait for the server to clean off a table for us but that was ok, too. Several ladies who were leaving told us how good everything was, and that the portions were huge.
There appeared to be only one waitress who was doing both cash register and waitressing duties. She came and took our drink order and my husband went ahead and placed an order for the garlic knots while we were deciding what else we wanted.
She came back to the table and told us they were OUT OF DOUGH! So much for my husband's calzone and my pizza, and the garlic knots. It's 8:00 in the evening and you're out of dough??? She said they make it fresh everyday and that he was making some more now but it would take awhile. NOT GOOD!
So,,,,,,I order a philly steak hoagie and my husband orders their super sub, and we both got a salad as our side dish. Their homemade ranch dressing is VERY good. The rolls the sandwiches were on was really good, nice and soft. Both sandwiches were good. But it took 25 minutes for us to get the 2 sandwiches. By this time we were the only people in the dining area, but in all fairness, several people did come in to pick up to-go orders.
Here is what I did not like about this restaurant. The TV was on a kids channel and was too loud for such a small place, but I found out later why it was probably on a kids channel. Behind the counter was a little kids table set up with crayons, etc., and there was a cute little toddler running around, so I assume this little area was for him. Our server was, from what I could understand, this little guy's aunt. At one point she picked him up, he looked to be about three, sat him on the counter where you pay, and wiped his nose! At no time did I see her go wash her hands and believe me, I watched!. Thankfully we already had our food and had eaten most of it, or I would not have accepted it. My husband would not even order a refill of his Pepsi because of this. Don't get me wrong, we love kids, but sitting them on the counter where to-go orders are set waiting to be paid for, and then wiping his nose there also, is unacceptable!
So, I go to the bathroom before we leave. There is NOTHING in there to dry your hands on, but when you come out of the bathroom, by the stairs to go to the dining area, there are 2 big towel dispensers mounted to the wall, but no trash can to put the used towels in. Why are they not mounted on the wall IN the restroom??? And I don't think I remember seeing a trash can in the restroom even if you would go back in there to dispose of your towel.
So, not sure I would return, even tho we both wanted to try their pizza. I
understand this is a small, new business in a small community. But a restaurant should not double as a day care, and staff should be trained regarding the importance of health and hygiene regulations. read more