My water heater started leaking badly on a Friday night. Sat morning we called this plumber who we…read morehad never used but was recommended. He came out within 30 minutes and explains an emergency call out is expensive. If we could live with cold water for a few days he would come out next week. He came out on Tuesday. The price was very reasonable. I'm thinking I've slipped into an alternate universe.

Took 3 weeks to get an appointment schedule; I received a confirmation call the day before…read moreconfirming time of 9:30 AM. Left at 6:30 AM to drive out to the job meeting- received a call cancelling our morning appointment and could "reschedule at some time later in the afternoon". After voicing the inconvenience the last minute rescheduling has created- the Woman (secretary) on the phone was rude and ignorant, she was also very rude when I was booking . This job was a full bathroom install. won't be using this company.

I kills me to even give this guy one star. He is by far the most unprofessional business owner I…read morehave ever had contact with. This guy was used after I had an inspection done on a home I was purchasing that failed the heating portion. The heat was NOT working per the inspector. The seller hired this guy who per his 3500.00 invoice that he checked circulator pump and checked boiler and all "seem" to be in good working order. This was June. Well I turned my heat on for first time in October and no heat and very loud banging continuously! I called a reputable company I know of and they came out said the circulating pump was shot and not functioning at all and the lines were full of air. I called this Mr. Healey guy to question what was done as this was a major part of this failed inspection for me to purchase this home and he stated right off the bat with a horrible tone, I don't know what your talking about ...what house. So when I stated about the banging he said " that's air in the lines" So as I proceeded to give address of where he claimed he did service he stated who was the seller oh ya I know the house. I said ok can I ask what you serviced and he stated " we do not service we just look at ". ( ok...sooooo if you immediately told me its air in the lines at the beginning of our conversation before you knew all details you LIED!!)I said well wait a minute you were hired by seller because the heat failed inspection due to it not working. He then changed his story and said " oh no I remember now, " I had that place cookin' " heat worked fine". I said really because you JUST said you do not service just LOOK and then you admitted banging is air in the lines and NOW you say it worked fine. I will reiterate....it did not work fine when he got there IT FAILED HOME INSPECTION!!!!! This guy is a liar and a thief and a disgrace in general!! I have already spent a ton of money to have a new heating company come ion, replace the circulating pump and add bleeders as there were NONE. This was part of my stipulation of buying this home was to have this heat in working order. This fool THEN proceeds to tell me.. How come you waited until now and not in June. My question back to him was " DO YOU PUT YOUR HEAT ON IN JUNE, JULY, AUIGUST AND SPETEMBER?? NO!!! I and why because I ALONG with the SELLER TRUSTED THIS COMPANY!!! After I asked him for an itemized breakdown of his findings he said it was working when I was there don't know what to tell you. I did tell him I will have to go to the magistrate as this was part of my contract/inspection to buy this home and he said " you do what you gotta do lady" and hung up on me! Cant even believe a business OWNER conducts himself this way!! DO NOT EVER USE THIS COMPANY and I will BE SURE to spread the word all OVER SOCIAL MEDIA AS WELL!!! May I add for the "CHECK" of heat and a new circuit breaker box he charged $3500.00!! SHAME ON YOU FOR RIPPING EVERYONE OFF!!! ONE WORD............KARMA!!!!!!

Unbelievable attention to detail. If you would rather have something fixed properly once, this is…read morewhere you will be happy with the end result. Very clean and neat. For a Master Plumber, pricing is very reasonable. One more thing is knowledgeable on the latest and greatest products. I bought a tankless hot water heater and I always have hot water ( no tank to run out). I wanted a specialty toilet (Toto) and the owner got it for me. Two thumbs up!

The company should get 10 stars!!!Mike is a professional and does excellent work . He will diagnose…read morethe issue precisely and will fix the problem. Very patient, persistent in his work and will complete the job. I am very happy with the work he provides.

Mike went out of his way to rectify our frozen pipe situation. I would highly recommend him.read more

This is the second time I used Keiper Plumbing. The first time I used them, I was satisfied with…read moretheir work, which is why I called on them for additional work. I called early in the week of 20 April 2026 and asked for an appointment for 1 May with two issues I was having in my home; the earliest I could get was for 8 May. I stated what I needed done: hook up the plumbing in a bathroom and a leak in my basement. I needed to provide my cc information to keep the date reserved. At that time, the office stated their rep would be at my home between 2 and 4 pm on 8 May. During this conversation, they stated they would be there to work on the bathroom on the 8th, and I had to schedule another appointment for the leak; I was dumbstruck. I stated I live three hours away from the house being worked on. They acknowledged this, and this was the reason for the appointment later in the day. I arrived early on the 8th, awaiting the service call. There was no phone call or any attempt to contact me. I called the office during their business hours only to be told the office was closed and to leave a message. The following Sunday, I received a phone call from the owner of the company, and he was very apologetic. He stated he would reduce the estimated cost and that a technician would be there the next day. The technician showed up for the job as stated. I ended up fixing the leak previously mentioned since the company did not provide a follow-up time. When I finally opened the bill, the cost was the same as the estimate. I was not happy. From my perspective, I was I was blantanly given two falsehoods, and it does not sit well with me. I will not be calling on this company for any future services.

We have been customers of Keiper Plumbing and Heating for many years and are ALWAYS more than…read moresatisfied with their service. Recently we had a problem with an "old wellwater storage system." The somewhat large storage tank sprung a leak causing a flood in both the basement of our house and the nearby crypt where the tank was located, under the floor. Keiper staff (Scott and Ethan) came promptly, assessed the situation and ordered the items needed to make repairs and replace the large tank with 2 smaller ones. We were out of water only a little over 24 hours. Scott and Ethan, the usual team we have are hard working, efficient, pleasant, neat and courteous. Can't ask for better service. Customer satisfaction is obviously a priority.

I contacted RN Fitch and Sons to patch/repair my asphalt driveway. Water runoff had eroded my…read moregarage foundation. The Fitch crew did an excellent job, in a timely and professional manner. Job was completed on time despite the problem being worse than anticipated. I use Fitch regularly for plumbing and HVAC services, and I'm glad I thought of them for excavation and asphalt. There price was well below competitors from traditional asphalt pavers. I can't recommend them highly enough!

Recently had an issue with my electric water heater beginning to develop a small leak at the base…read moreof the unit. I called R.N. Fitch and within an hour, a service tech was at my home to check out the water heater. He took down all of the information from my existing heater, returned to the shop and was back at my home in a very short time with another service tech to install the new unit. The replacement was performed the same day at a very reasonable price, and both gentlemen were courteous, professional, and cleaned up any waste material when they finished the job. I have no problem recommending R.N. Fitch & Sons for any plumbing issue that you may have.

I hate to give them a 1 star because the work was excellent but the person they have answering the…read morephones is hands down the most rude person ive ever spoke to .. note to company fire her and get yourself someone nice and respectful to your customers

I had a toilet installed by Carl Krasavage & Son Plumbing And Heating two years ago. The day of the…read moreinstallation, two guys showed up, which I thought was odd. The younger guy did all the talking and work, while the older guy just stood around and watched. The younger guy was a good salesperson, and against my better judgment, I went with him on an expensive toilet. I didn't know that if two guys come, they charge you for both. The old guy did nothing. Since the toilet was installed, I've noticed some small issues. The plastic is coming off the handle of the flusher, the toilet seat if locked to the seat. What if you want to change it you can't. You may not think this a bother but, if you paid that much you expect better quality.

Great service, they came in time and pretty decently priced I would definitely use them again when…read morethe time comes

This business is an absolute joke set appointment for 11AM no show called then I was told 1PM still…read moreno show I called and said I was reporting this business to BBB they showed up at 330 PM to unclog sewer drain they couldn't do it but left a mess water everywhere and they unplugged my freezer to use a machine and never plugged the freezer back in which caused all the food to unthaw I am now filing a complaint with the BBB

We had a plumbing problem over the weekend that I wasn't comfortable or knowledgeable enough to fix…read moremyself. Our usual plumber never got back to us so I found Jim Bond Plumbing on Yelp. I called and the lady on the phone said he would call me in a few minutes. I explained where the leak was and he was here in about half an hour. He fixed the issue and I was pleasantly surprised at the bill as I was expecting it to be considerably higher. Fantastic work and honest service. I highly recommend.

Jim did an excellent job installing a tankless water heater in our cabin. He responded to my…read morevoicemail message the same day and within four days we had a whole new water system up and running. Jim is very professional and thorough with his work. We highly recommend him for any plumbing needs.