On Nov 18, 2024, my new car (3000 miles) had a screw in the tire. I took it back to the dealer where I bought it in Sylvania as I figured they would take care of me on an almost new car. Wrong assumption! They told me it would take 4+ hours since they were busy, and cost me 59 dollars to have it repaired. I left, and stopped at Belle tire on Monroe in Sylvania. Bob (2nd assistant manager) greeted me, and said they were very busy, but I could wait, (about two hours) or make an appointment and come back, AND.... they would do it for FREE!!! That is their policy! I brought the car back since it was only a slow leak, and lived nearby. As promised, they repaired the tire, and had me back on the road in a very reasonable amount of time, (they were STILL busy). I will return to them when I need any type of work, and highly recommend them for their customer service. Other customers that I saw and talked to there all seemed quite satisfied as well. Well Done! and thank you!!! read more