I went to Bella Sante in Oldham and it has to be the worst experience of my life!!!! The proprietor was the rudest women I have ever come across while having a 'beauty' treatment. Although the girls that worked there were pleasant, I question whether they have a qualification in beauty between them. The 'massage' I was given was simply a back rub! I genuinely feel when I moisture myself it is more of a massage than what they did. They were overbooked with Groupon deals, however I now realise why they have so many deals on these websites. Once you have been you would NEVER return so this must be the need to rely on these deal websites, like Groupon and Living Social. So where to begin
The voucher I had stated, 'choice of one hour massage,' oh no we didn't get a choice of massage we were told which massage we were getting. Well we haven't switched the hot stones on, the proprietor explained. So we then went into the room where a damp, oily towel awaited us under a random thick duvet. As another review has said, they rubbed circles on my back; I wouldn't say that really constituted a back massage. As for the time, it was 20minutes (I am being generous with the time). Although I wasn't enjoying it anyway, as the unprofessional young girls were laughing and giggling. When I asked what they were laughing at they simply replied that they were laughing at each other and the choice of music. (Excuses)
The deal also included a 'Facial,' this was probably the only thing that was actually completed on us. It lasted 10 minutes and I'm not sure what products were put on our faces. That's all I will say about that.
Then it comes to our 'Manicure and Pedicure,' well we didn't get them! We were asked to leave. Having questioned the fact that the massage was not an hour and that it stated on the voucher we got a 'essential manicure', the proprietor was outraged! She explained, Groupon got it WRONG, they should not'ave put that! It's a mini manicure (Her English not mine) She then looked angrily at her girls and said the very words, Don't give'em the rest of their treatments and tell them to leave. We looked shocked between ourselves and the girls for a few moments. Offered our apologies to the girls, as they were highly embarrassed and made a quick exit for the shabby door!
Overall, I advise (NO MATTER HOW GOOD THE DEAL MAY BE) stay AWAY!!!!!!!!!! You will be utterly disappointed. Note to self- always read reviews before booking anywhere. read more