Was looking for Medical Transport in Morris County from my home to Morristown Memorial Hospital for…read moreoutpatient transportation. The main number is disconnected. 08/14/2025

Excellent medical transport service that I highly recommend! After having sustained injuries from a…read morecar accident that needed months of rehabilitation, I contacted Fiossa Transit Medical Transportation Service whom had been recommended to me by an elderly relative of mine, (whom used them regularly for their own hospital visits and is wheelchair bound) and where very pleased with the company. I needed daily pickup and drop off to Kessler Rehab Center as I could no longer drive myself. Punctual and pleasant staff! Not once in those months where they late or made me wait, which I really appreciated. The owner of Fiossa T.M.T.S, Mr Frank Iossa was very professional, friendly and caring. I am very thankful to them for their great service!

We booked a ride and prepaid and was told the pick up time frame was 10:00am-1:00pm. As 1pm…read moreapproached I called to see what was going on. I was told they're running behind and pick up would be 2. Received a text pick up is 2:34. At 3:49 I called and they said they were dropping off a patient at the same facility and picking up my Mom. She was finally on her way at 4:17. There was zero communication unless I called for an update. I had an aide waiting for my mom since 3pm...who pays for that since they texted eta is 2:34? So disappointed and don't recommend. I asked for a partial refund and we'll see if they get back to me. It's three days later and manager never responded to me. Don't use!

We were extremely satisfied with this transport company. Edison, the driver, was extremely pleasant…read moreand very careful with my friend who is in a wheelchair and needed to be taken down some steps to be lifted into the van. She was secured in her wheelchair prior to leaving the house and was safely secured in the van. I was happy that I could ride with her. Our ride home was scheduled for 12:00 but her exam ran later than expected, and Edison waited until we were ready to go home. We would use this company again.

Freddy car service approach us at the airport stated they were a taxi service. No they are not!…read moreThey charge us double the fair for a 10 mile ride no traffic. $132. Bad driver as well!!! See Freddy denying that it was his company! You can see the charge on my credit card. Don't used this company! Very dishonest!

Had a similar experience as Anne and Amos. Was approached at LaGuardia asking if a taxi was needed…read more The guy charged me $225 (didn't realize it til 10minutes later) and didn't even drop us off in front of our hotel. Had to walk 5 blocks in the cold....... Comes up as FREDDYCARSERVICE QUEENS NY on my statement.

Horrible!!! Most reviews on this site refer to them being…read morelate. They were loading my 91 year old mother at Clara Maass Emergency room entrance to take her back to the nursing home on June 6, 2026 at 8:20 AM. THEY DROPPED HER ON THE STRETCHER. She banged up her elbow good. Unbelievable! Contacting them brings no results...

#1: The Drivers are NOT the problem: Once they finally arrived, the Driving team transferred the…read morehuman being with gentle respect and performed their duties with professional kindness, empathy, and care. The preventable harm appears to be a reflection of (GREEDY $$$ AF) OWNERSHIP that likely requires the Dispatch staff to overbook, shuffle between scheduled transportation clients and "emergency" calls, and reroute Drivers to make as much $ as they can grab. All of this clever maneuvering on their business side while a scheduled patient waits. Hopefully, On Time Transportation passed all this additional revenue to pay the good employees doing ethical and responsible work and hire enough personnel to meet their strategic choice to take on more and more calls. The Company name "on time" transportation is a complete oxymoron. This Company accepts a transport time from one facility to another. The patient gets emotionally ready and staff at the receiving location prepare in anticipation for the appointed time. The patient is now anxious and staff at receiving facility continue to wait, as the scheduled time passes with zero communication. Hours pass as the patient or their advocate is left with no communication until they ask the now "gone for the day" staff to call, only for "On Time Transportation" to respond with another non apology excuse and pushes to next hour. The patient and staff at receiving facility wait. The cycle repeats itself while the medically and emotionally vulnerable patient feels abandoned by the not funny anymore joke known as On Time Transportation. 4:00 no show, advocate/family member called and told 5:00, no show, advocate/family member called and told 6:10, (by now the patient's family member is left to do the calling) no show, called and told 6:30. The exhausted and traumatized patient was transported around 7:30pm. Consider the human being nearing the end of their earthly life and how they feel left waiting for their scheduled Hospice transfer to die with dignity: The OWNERSHIP & MANAGEMENT of "On Time Transportation" should spend a few 1:1 hours with a waiting patient, who by now, is upset and crying by the fact no one cared to provide one final ride "On Time" to a facility for what is supposed to be their own peaceful death with dignity. NOT at all peaceful and ONLY because of the GREEDY priorities to take on more and more "emergency" calls as the scheduled patients are left waiting in despair for "On Time Transportation"

Friendly staff. Prompt, on time response. Decent equipment. Much better then other service…read more providers in the area. It is family owned and provides a warm family aptmosphere for clients.

I cannot say enough good things about this family owned business. I had to transport my husband…read morefrom West Orange New Jersey to New York Presbyterian Hospital in New York. Jennifer bent over backwards at the last minute to accommodate our request, got us on the schedule, helped me bring my husband down the stairs in a wheelchair, and finally stayed in the city with us until it was time for me to come home. The next day she even told me that she was thinking of us and hoped that we were doing well. That's the personal service that a company like this can provide and does it very well. Thank you Jennifer and B&A for all your help and for being there when we needed you. I fully recommend them to anybody who needs transportation by people who really care.

I have a father with dementia who has been staying with me for the past two weeks. He gets very…read moreconfused and is sometimes combative and other times very weak and unstable. I was supposed to drive him home today but was terrified that he would try to jump out of the car while I was on the highway or worse take over the wheel and cause an accident. I was telling someone how nervous I was and they suggested medical transit. I thought that was a brilliant idea and started searching the web. Most people were kind of rude and told me that they could not do it without 24 hour notice. One of the quotes I got was $500 for a 37 mile ride. I am so ecstatic that I came across this company. With two extremely positive reviews ( most places have 1 or 2 stars) I called and had the pleasure of speaking to Jen. She was so nice and quoted an extremely reasonable price. Told me what time she would be there and said it all depends on traffic but she kept constant communication and arrived relatively close to the initial time she gave me. She helped my dad from the house to the van and assured me she would call when she dropped him off. She called and told me she walked him to the door and reunited him with his wife. I am so grateful that I stumbled across this company and would not hesitate to recommend them to everyone.

As a scheduler for worker's comp transportation I am in need of companies that excel in…read morehandling/caring for the people that they transport instead of just taking someone from point A to point B. 24/7 and their team have been doing their absolute best to go above and beyond the call of duty for the 4 years we have used their services. I am proud to have them as a part of my transportation network and recommend anyone needing transportation in the North NJ area to use their services as well. They will always take good care of you and make sure to address any issue may it arise.

From the owner: Medical Transportation; including Medical Courier, Car Services, and Bus and Shuttle Services,…read moreGeneral Courier Services; including Rush Delivery, Same Day Service, Mail Pick-ups, and Scheduled Route Service.