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    Bell Cares Transportation

    5.0 (1 review)
    Closed Closed
    Updated 2 months ago

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    2 months ago

    Excellent and professional service. Everything was handled smoothly and efficiently. I highly recommend.

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    On Time Transport

    On Time Transport

    2.5(11 reviews)
    5.0 mi

    #1: The Drivers are NOT the problem: Once they finally arrived, the Driving team transferred the…read morehuman being with gentle respect and performed their duties with professional kindness, empathy, and care. The preventable harm appears to be a reflection of (GREEDY $$$ AF) OWNERSHIP that likely requires the Dispatch staff to overbook, shuffle between scheduled transportation clients and "emergency" calls, and reroute Drivers to make as much $ as they can grab. All of this clever maneuvering on their business side while a scheduled patient waits. Hopefully, On Time Transportation passed all this additional revenue to pay the good employees doing ethical and responsible work and hire enough personnel to meet their strategic choice to take on more and more calls. The Company name "on time" transportation is a complete oxymoron. This Company accepts a transport time from one facility to another. The patient gets emotionally ready and staff at the receiving location prepare in anticipation for the appointed time. The patient is now anxious and staff at receiving facility continue to wait, as the scheduled time passes with zero communication. Hours pass as the patient or their advocate is left with no communication until they ask the now "gone for the day" staff to call, only for "On Time Transportation" to respond with another non apology excuse and pushes to next hour. The patient and staff at receiving facility wait. The cycle repeats itself while the medically and emotionally vulnerable patient feels abandoned by the not funny anymore joke known as On Time Transportation. 4:00 no show, advocate/family member called and told 5:00, no show, advocate/family member called and told 6:10, (by now the patient's family member is left to do the calling) no show, called and told 6:30. The exhausted and traumatized patient was transported around 7:30pm. Consider the human being nearing the end of their earthly life and how they feel left waiting for their scheduled Hospice transfer to die with dignity: The OWNERSHIP & MANAGEMENT of "On Time Transportation" should spend a few 1:1 hours with a waiting patient, who by now, is upset and crying by the fact no one cared to provide one final ride "On Time" to a facility for what is supposed to be their own peaceful death with dignity. NOT at all peaceful and ONLY because of the GREEDY priorities to take on more and more "emergency" calls as the scheduled patients are left waiting in despair for "On Time Transportation"

    Worst medical transport company there is. All the times my mother has been transported by on time…read moreit's NEVER BEEN ON TIME. 2hrs later then given time and the worst of all 7hrs being left at a facility 2hrs past their closing time.

    B & A Transportation

    B & A Transportation

    5.0(2 reviews)
    10.5 mi

    I cannot say enough good things about this family owned business. I had to transport my husband…read morefrom West Orange New Jersey to New York Presbyterian Hospital in New York. Jennifer bent over backwards at the last minute to accommodate our request, got us on the schedule, helped me bring my husband down the stairs in a wheelchair, and finally stayed in the city with us until it was time for me to come home. The next day she even told me that she was thinking of us and hoped that we were doing well. That's the personal service that a company like this can provide and does it very well. Thank you Jennifer and B&A for all your help and for being there when we needed you. I fully recommend them to anybody who needs transportation by people who really care.

    I have a father with dementia who has been staying with me for the past two weeks. He gets very…read moreconfused and is sometimes combative and other times very weak and unstable. I was supposed to drive him home today but was terrified that he would try to jump out of the car while I was on the highway or worse take over the wheel and cause an accident. I was telling someone how nervous I was and they suggested medical transit. I thought that was a brilliant idea and started searching the web. Most people were kind of rude and told me that they could not do it without 24 hour notice. One of the quotes I got was $500 for a 37 mile ride. I am so ecstatic that I came across this company. With two extremely positive reviews ( most places have 1 or 2 stars) I called and had the pleasure of speaking to Jen. She was so nice and quoted an extremely reasonable price. Told me what time she would be there and said it all depends on traffic but she kept constant communication and arrived relatively close to the initial time she gave me. She helped my dad from the house to the van and assured me she would call when she dropped him off. She called and told me she walked him to the door and reunited him with his wife. I am so grateful that I stumbled across this company and would not hesitate to recommend them to everyone.

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    Bell Cares Transportation - medicaltransportation - Updated May 2026

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