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    Belk

    3.0 (4 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 2 months ago

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    JCPenney - Roan St entrance

    JCPenney

    (9 reviews)

    I had a horrible experience today at the JCPenney located in Johnson City, TN and here's why…read more. I and my mom had spent around an hour and a half to two hours looking for needed clothing items and trying them on. We asked the two young girls at the front desk next in the petite's section next to the shoe department, to hold them for us while we finished shopping and that we'd be back soon to get them. They agreed to do so. We came back about 45 minutes later and when we walked in we noticed that they were evidently staring and exchanging glances and smirks. We then waited in line only for us to find out that they did not hold the items and put them back out. Instead of admitting to their mistake, apologizing and offering to help us find the clothing items, one of the girls walked off and the other one shrugged her shoulders, began smirking, gave an attitude, and said, "it happens." As my mom expressed her concern and frustration, the girl continued to smirk and never apologized. We rushed back to the clothing section to find the items before closing time and were only able to find one. I did not appreciate you girls wasting mine and my mom's time and showing no remorse or empathy for your actions. I am a full time college student and my schedule stays booked with classes, internship, assignments, and medical appointments. In other words, my free time is extremely limited. Last month my doctor incidentally found a tumor in my brain so I now understand how precious time is and that none of us are promised tomorrow. You all wasted my time. This behavior is not something to be taken lightly or to smirk about. You all need to start taking responsibility for your mistakes and treat people and their time with respect as you never know what someone may be going through.

    Online from Penneys I ordered a pair of Lapis earrings along with 2 bras. Items were not shipped…read moretogether. Decided to keep the bras but return the earrings as the color was too dark. Finally got time to go to local Penneys to return them- was directed to the fine jewelry department. The sales associate was very nice and spent a good deal of time on the register computer trying to find the transaction. I had the slip that was enclosed with the earrings but she could not get the numbers to work. She called the manager who questioned her as to what was going on and the manager curtly told me there was nothing they could do. So much for customer service. I will keep the earrings but avoid shopping JCPenney in the future.

    The Pinnacle - Part of pinnacle 2

    The Pinnacle

    (9 reviews)

    $$

    The pinnacle has a great variety of shops and restaurants, they even have a little area to fish or…read morewalk your dog. It's a nice area once you get past the tons of teens in loud obnoxious vehicles driving like they own the place. Please be vigilant of surroundings when walking across the street because of them. I recommend just about every business there The best ones being Marshall's - except the line is vert long sometimes Bass pro shop Bath and body works Mercantile 423 And crave cookie Also the movie theatre is very nice The worst ones i would not recommend going into would be Palmetto moon - due to racism, ableism, and complete disregard of human life that the store manager has with everyone that goes there Chipotle is okay, the employees have usually been pretty rude and the food usually makes me sick at this location Boot barn has some pretty rude staff as well The moes here is mid at best, the staff could care less about being there, but i wouldn't either if my boss pocketed all cash tips for herself, the chicken is never cooked all the way and they're always pretty dismissive. Not completely awful but I'd go to the barberitos down the street before here.

    Super huge outdoor shopping center with lots of big box stores, many restaurants and at the end of…read morethe road, a Bass Pro that allows overnight parking for RVs in their lot. That's why I was here, but I also stopped for a coffee on the way out in the morning. Decently lit and with lots of good signage. But the place is HUGE so you'll probably be driving from one stop to the next. [Review 20378 overall - 478 in Tennessee - 1356 of 2023.]

    Belk - deptstores - Updated May 2026

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