I would give a lower rating. It took them a significant amount of time to do minor repairs. They overcharge to get the maximum from Insurance companies. Charging over 10 grand to paint a smaller condo. I got quoted for more than 5 thousand dollars cheaper by another vendor. Project management gave horrible timelines, and they were often off the mark. They told us we would return to our unit by March; this was not even close. I would not use this company if you have other options. There is little good in their work, communication, or anything else. They made a bad situation even worse. Avoid at all costs read more

I couldn't imagine it getting much worse than a house fire but I was so wrong. They constantly cut corners with quick fixes and cheap labor and it totally showed! 3 separate flood in my home AFTER moving back in due to their questionable work. Cracks in the molding, gaps in the flooring, paint on the new floors when they had to fix the flooding.... Scratches on the floors... a huge claw mark in my tv.. constant project delays. Granted they did repair the damage caused by the floods but it's still insane that a restoration company CAUSED damage. Huge thumbs down from me. Look elsewhere for your own sake. read more

left me without sheetrock or insolation for 2 months during oct - nov. Went to another company about 3 months after a major insurance claim. If i never switched, I would still not have Sheetrock up with 20 degree temps. Insane read more

August 14th: a storm, minor roof damage, missing shingles, some damage inside the home. Called my insurance company, they immediately called Belfor. They put a temporary tarp on the roof. Today is November 9. THE TARP IS STILL THERE. Any excuse you can think of...bad weather, scheduling mistakes, scheduling conflicts. Promises to come tomorrow, next week, etc. They just never show up. It took 2 months to do the minor repair work inside, they still haven't come and replaced the four missing shingles. And they demanded payment up front, from both the insurance company, and payment of my deductible! DO NOT EMPLOY THIS COMPANY. read more

I wish I had done my research prior to calling the company for a flooded basement. Total crooks. They wanted to put in a fraudulent claim and coached me as to what to say or not say to my insurance adjuster in an effort to say the flood was caused by a plumbing issue rather than a sump pump issue which would have afforded them unlimited funds on my policy to "give me a new basement". The mitigation price was initially well over 10K but after I told them I had financial constraints, they managed to bring it down to just over 5K, which was the limit of my coverage. One of the workers showed up wreaking of marijuana and booze. They removed a louvered door and never replaced it and said "that's not part of the mitigation" but did offer to come over to put it back on. They never put anything back where it was and also advised "that's not part of the mitigation". I would never use them again. read more

The crew that has been at the Parc Grove apartments in Stamford have just been amazing. Their professionalism, hard work, and kindness have really impressed me. They have gone above and beyond helping residents who were affected by the fire. Sheila, Francisco and the whole crew have done wonders despite the obstacles of Covid-19 and the city building department. Thank you for all you have done for us so far! read more

Where do I begin. They were there fast to do the clean up. Gave an estimate and worked with our insurance company. That's where the good ends. We made the mistake of hiring them to do the work to fix everything. The pack up was horrible. The work which they got paid $19,000 for could hVe been done for less than $10,000. They didn't clean the basement before haphazardly putting my stuff back in. The doors are still off the hinges and the floors are uneven. Everything is filthy from the dust they created and didn't cover my furniture. I'm living in a mess 3 months later. Don't hire them to do overpriced and shoddy work. read more

I had a flooded basement. The crew showed up within literally minutes of arriving, they were working in my home from sealing the affected area to tearing damaged walls, carpet, etc. They have worked with my insurance company thus far without delays. I did make calls to follow up and keep moving to the reconstruction stage but so far it has been a great experience with Belfor. The staff from Sherry( might have gotten that wrong), Jeff, Eric, Omar to the rep from the company doing the reconstruction, Benito understood my concerns and addressed the entire layout of their work. Very Happy costumer! read more

My home was burned from a fire that spread from a neighbors home. The management company at the condos where I lived hired Belfor to repair the property. No one, that I have spoken with who was touched by the fire has anything good to say about this contractor. No one. March 4 2018 fire burned the back portion of my home, end unit. Roof, full bathroom, bedroom, smoke, water damage: to shared wall, living area ceiling, and basement. The textiles were stored by a Belfor contractor, the furniture was stored by Belfor. If you are ok with ... Days/weeks after the work permits were obtained where no work is/was completed. Several different people or inexperienced people working on the same item, leading to different levels of workmanship. The job foreman missing most days/weeks, after he states "don't talk to the workers talk to me". Having to call/text them constantly. Racing to make a meeting with them to hear that something more important has come up and your time is now wasted. Reschedule. Then waiting 6 weeks for Belfor to finish the balance of the job. Only to receive a call for final payment, then remind Belfor they have not finished! Having insult to injury. During the renovation collectibles where left in the home in a large trunk. After being assured they would be kept safe. Moved to the warehouse. Well at some point the trunk was emptied and the collectibles are gone. It was mentioned and discussed, was told they would look for them, 6-8 weeks went by, and now. I am told to file a police report!?!?! My experience with Belfor has translated to: If you care about the repair of your home, details i.e. clean lines, squareness of edges, coats of paint, gaps in floors/crown molding, timeliness of completion, respect for your home and the value of your time and belongings. You may want to look around for someone else. If the details of the work do not matter, build the building, slap on some paint, get paid and move on. All the while having someone smile in your face and assure you all is well. Then Belfor is for you. read more

My original review somehow got deleted but Belfor is a serious scam. They rebuilt our house after a fire and it was a nightmare. They cut corners and everything was cheaply done. After moving back in nothing worked and all our toilets and showers kept over flowing. The belfor plumber kept coming and saying everything was working but sure enough a few days later everything would over flow again. We called in another plumber that we had to pay for out of our own pockets and they discovered all our pipes we filled solid with concrete. He said the only way that could have happened was if someone purposely dumped it down one of the drains/toilets. It's been 4 years and the house is basically falling apart. None of the electrical sockets/ lights work and the plumbing is still messed up. We've had to call for repairs more times than we can count for all the stuff they supposedly "fixed" read more