1. BELFOR Property Restoration

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White Plains, NY

BELFOR Property Restoration

1.8 (10 reviews)
Open • Open 24 hours

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Royal Red Carpet Cleaners - Royal Red carpet steam clean

Royal Red Carpet Cleaners

(16 reviews)

I found Royal Red Carpet Cleaning on Google. I called and…read morespoke with Raymond made an appointment with him for Wednesday 12/23/20. We began talking about an appointment I had booked Last week for today Monday 12/21/20 with another company that I called to confirm the appointment with the company and the individual who was supposed to be in my apartment between 2pm and 2:30pm. Which the individual who stated he owned the Cleaning carpet company last minute decided to text me and gave me a bunch of stories which quite frankly I didn't care to hear he was supposed to come to do a job and it was an appointment that was made a week ago and he never showed up never called I called spoke to him briefly on the phone and then he said he was coming and then decided that he couldn't come. So I decided to Google carpet cleaning companies because I needed my carpet cleaned before the holidays and I have been waiting for a very long time to have them cleaned I found Royal Red carpet Cleaning company on Google and I decided to give a call and spoke to Raymond who is the owner he stated of the company we began to talk about my situation and we booked the appointment as I stated earlier in the beginning of the conversation for Wednesday between noon and 1:00 p.m. or so. As we continue speaking he sounded very professional very nice person and I have asked him if he could come today he said he was busy and booked and he couldn't make it but he would come on Wednesday which was the 24th a day before Christmas so I got a little sad over that and I guess he kind of felt that and he was so kind and he said to me you know I just had a cancellation and I will be heading your way to clean your carpet today I should be in your house by 2:30 or so to clean your carpet I couldn't believe that he said that and that he actually showed up and did the job he cleaned my two bedrooms and he did it quickly and he did it extremely well it's very professional I would use this company again to clean my carpet and I would use Raymond to do it because I like the way he cleaned the carpet especially that I had a little bit of paint on it due to the fact that I had my rooms painted and he did the best he could to remove whatever he could of the paint. So I'm very happy with the job that he did and with Raymond who did it I would recommend this company to my friends and family ask for Raymond he's he's the man!!!

I made an appt with Raymond and he did not show up or call to explain why he wasn't coming. He did…read morereschedule and cleaned my couch-after it dried there was a spot he missed. We scheduled a time for him to come and for the second time he did not show up, call or answer my calls. I'm so disappointed a business would waste someone's time like that. Terrible customer service!

BELFOR Property Restoration - damagerestoration - Updated October 2026

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