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Lake Forest, CA

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Bel Age Nails & Spa

3.3 (316 reviews)
Closed • 9:00 am - 6:00 pm

Services - Bel Age Nails & Spa

Manicure

Manicure and pedicure

Nail fill-in

Bel Age Nails & Spa Photos

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Recommended Reviews - Bel Age Nails & Spa

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Reviews With Photos

Daisies Nail Art
Anneliese D.

Do not go to Bel Age without an appointment. Truthfully, I am going through a hard time, and I'm probably irrationally taking it out on this review. I have been going to Bel Age for years, reliably getting my nails done by Amanda. She has never disappointed me, and I recommended many people to Bel Age, making appointments with Amanda, as she is fantastic with hand-painted designs and new techniques that become popular on social media. However, I have recently had quite a few bad experiences there, today taking the cake, and as much as I love Amanda's work, I will no longer be bringing my business to Bel Age. In the past, my schedule has changed that I couldn't go on a day that worked for Amanda, and other nail technicians would say they could do designs for me that they proved, after the fact, were too difficult for them. If I didn't make my appointment with Amanda, I wouldn't bring designs, because I simply didn't trust another technician to be able to do it. Another time, I started a new job and had to have my acrylics removed. I figured a nail tech would be able to remove them safer than me. Their way of removing them was stabbing my nail beds and just ripping them off (essentially down to my final layer of natural nail). I have taken them off safer myself many times, so I know this is not the best way to do it, but it is the fastest, and that was clearly their only priority. This all led to today. As I noted earlier, I've been going through a hard time, and I wanted to treat myself to getting my nails done. I got there at 11:45am where I was asked to take a seat, and they said they'd be with me in a few minutes. 45 minutes later, it's 12:30pm, and they still haven't gotten to me, and at this point I had to leave for work, so I left. I'm not upset with the fact that they couldn't get to me. I understand I didn't make an appointment as I usually would have. I am upset because they kept saying, "Just a few more minutes," again showing they had no regard for my time. If they had told me, "We are fully booked with appointments, we're looking at a 45 minute to hour long wait," I would have known what to expect, and probably would still consider them for my business, but I do not care to feel like I'm just a walking wallet to them, especially with how long I've been a customer. I hope they can have more transparency with their customers in the future, but I will no longer be one.

Bad nails

Been coming here for years and I can't even tell you how many people I've sent here to get their nails done. Every two-three weeks I spend around $200 on my nails here and I will never be stepping foot in here again. I showed up to my 5:00 appointment 5 minutes before 5 yesterday and they told me that they need me to come back another day because she didn't have enough time for me and that why didn't I tell them she needed two hours with me. Telling me that I was supposed to know that not them. Last I heard I don't work there. Ridiculous right? Can't believe they do this to their regulars. I'll be taking my $200 somewhere else! They all sit there and talk S*** too soooooo over this place! Also don't EVER GET GEL X HERE I got gel x done last Wednesday and most of them broke in half literally 2 days later I currently only have two nails that lasted up to a week! Never again!!

Purple chrome
Ileana G.

Love coming to my favorite nail lounge I have been coming here since I was in high school. 15+ years! This place has been around 21 years ! The service is always amazing the owner is very hospitable and has excellent airbrush quality experience with much more! The staff is all friendly & talented, they all provide top notch quality service! I always leave satisfied here! :) I would recommend everyone to come here if you're looking impeccable quality! Love the vibe overall !

Rhinestones fell off after a couple hours
Marissa T.

I used to come here years ago and used to love it. And I only come here once in a while because this is where my girlfriends come and we will go here together. Unfortunately this last time I came will be my last. I came for a dip manicure and only that. This visit took me two hours. My friends came after I did and they were both done before me. I got two rhinestones on each hand that I was up charged for. All of my nails looked horrible but the rhinestones fell off after a few hours. I called to come back to have my nails fixed and they were going to fix them free of charge. Which was nice. But I just wasn't excited to spend another hour or two in there again. When they redid my nails I guess the color THEY chose ended up being a "special" color and they made me pay another $15 dollars after already paying extra for the rhinestones that fell off.... I also tipped again so this whole excursion ended up being close to $100 for JUST my dip manicure which is insane. And after all this. TWO nails fell off after less than a week! Definitely the worst nail experience I've had... ever. Sadly I will not be back.

Carrie K.

My first experience was good, $77 for a full set with a simple design, I didn't think was so bad, so I booked an appointment for my 16 year old daughter, who likes designs. When I arrived towards the end of her service to pick her up, she looked very unhappy and asked the lady a couple times if she wanted to see the picture again, the lady kept saying no. My daughter was clearly upset, but when I asked her, she said she didn't want to talk about it until we got in the car. So, I proceeded to check out and they lady said it was going to be $175 for her service!! I literally almost fainted!! I had never paid that much for nails and it wasn't even like the design was over complicated and did not take long to complete. I definitely questioned why it was so much, telling them she had been given a $100 limit, to which they replied, "she didn't ask," but I ultimately paid and left. My daughter showed me the pic she requested when we got into the car and the colors were much different than what she received. So $175, for nails, that weren't even the way she wanted them in the first place. Fast forward a few days, I had already made my appointment for my fill prior to the gauging I faced with my daughter, I gave them the benefit of the doubt that it was a one off. So, after sitting down, I showed the lady the very simple design that I wanted, nothing crazy and the nail tech wrote down on a paper and said aloud, that will be $77 before even getting started. I told her that the full set I had gotten a couple weeks before was the same price and she then said, it's that price because I wanted design, so I picked a solid color and asked how much for that, she replied that for the solid color it would be $75. At this time, I was getting super annoyed, so I looked at their website and fill was listed at $30, so I questioned her again, why are you charging me $75 dollars, the same amount as my full set, when your website says $30. A lady behind us chimed in and said, "the price on the website is for fill only, no shape, no color." Who EVER goes in to get a fill and doesn't want them shaped or colored!!!??? Nobody, EVER! I ended up leaving after she performed the fill and had them painted somewhere else, she charged me $40 for my fill (I guess it's an additional $10 to get them shaped) and the cost of getting them painted somewhere else was $20, so in total, still $17 less than what I was originally quoted. Let me say that I am NOT cheap, I'll pay for a job well done, further, being an ex restaurant worker, I pride myself in being a fantastic tipper, but their overall attitude and unethical behavior was seriously disturbing. Rude, unethical, I'm not spending ANY more of my hard earned money there, I will NEVER ever go back. Pic below is straight from their website, they really take the words "& up" seriously, proceed with enormous caution or just don't go there.

Ring finer and thumb have bubbles in it.

I walked in asking for my Gel x nails to come off and then i wanted a NEW SET of acrylics. The lady and I were talking about me doing acrylics or Gel x again. She then gets my gel x off that i had before and starts to shape my real nails.. i thought this was weird because usually they just chop you're real nails off and glue the fake ones on. After she was done shaping my real nails she glued a fake nail on my pinky nail and chopped it really short. I told her i wanted my new set to be longer than what she had cut for my pink nail. She was like "i know i know" i was like okay weird but whatever. Then after she was done with that I asked her again why my pinky was so short because I wanted long nails and she was like Ohhh you wanted a new set? WHICH I told her in the beginning of me walking in. Then, at this point im like whatever i'll just get my REAL nails done with REGULAR gel polish. She then told me "you're confusing me" LOL.. after saying i wanted gel polish she then put gel x on my real nails which is NOT what i wanted.I came in with a specific design which she could do because I didn't have enough time because Gel X took her over an hour to do.. So i also got nails i didn't even come in intending to get or the design. I spent $74 on my nails and it wasn't anything I wanted. I've had my nails for a WEEK and two nails are already bubbling. I used to come here all the time with no bad experience but I won't be back. I asked for specific things and then being told I was confusing is something you should say to a paying customer.

Nicole E.

I have went through a duck nails phase with Bel Age, to an air brush phase to bedazzled, elaborate designs to my current ombré obsession. I have seen Bel Age grow over the years and always nice to still see familiar faces. I am glad they were able to survive the pandemic and seem to be doing better! The place still gets pretty busy and I definitely recommend appointments but they do take walk ins. I tend to find that right at opening on the week days is the best time to come. The last three times I have been in I have noticed all cdc guidelines in place and really on safety protocol. I want to also give a shout out to Mindy who has really done a great job with my nails. Leaving them classy yet stylish with the perfect ombré look. Although pricing isn't cheap the quality is pretty solid and they always make sure I am happy when leaving. I will definitely continue to support. I love seeing them progress over the years!

What I got!

I love getting my nails done here. I love the designs I get and the attitudes of the employees. This last time I drew the nails on my IPad and they gave me EXACTLY what I wanted. I'll show the photos but while I was getting them done- about three of the employees came up and complemented the drawing and the work their coworker was doing. It was great!

I asked on March 2, 2023 for a Nail Dip color powder service and they gave me a Gel service and charge me has a nail Dip. I told them my natural nails were going to break and its March 3 2023 and my nail broke. Don't come here, go to any other nail salon ladies. My nail didn't even last a day.

Jacqueline O.

0 stars!!!!!!!! I was referred by one of their loyal customers. I booked an appointment for gel x with " Lexi". My appointment was scheduled for 5pm didn't get started until 5:30. I needed to get my old gel x removed first, the removal took a lot longer than it should have, she didn't seem know the proper removal for this specific service. She suggested hard gel over my old gel x set. That should've been a red flag she, had no idea how to do the application for gel x. After I told her that I scheduled for gel x and that I needed a complete new set she seemed bothered and continued to attempt to do the application. I should've just stopped her there, but decided to give her the benefit of the doubt. After almost 2 hrs she finally finished the application I kept checking my nail for any imperfections and I noticed air bubbles on each nail.. one nail popped off almost immediately after just scratching my head. I knew then that these nail were a complete FAIL!!! I was furious at this point. I told her to remove everything because I was DONE! I wasted 2 hours of my time. I asked to speak to the manager and they kept pushing me off. This was close to closing time they were obviously waiting for the other clients to finish up and leave so they wouldn't hear me fuzzing about the HORRIBLE service. The manager simply ignored my frustration and did nothing about it. I would've appreciated the nail tech's honesty over her pretending to know how to do a service that she obviously didn't know how to do. I will never go back to this horrible nail salon, not to mention how dirty and filthy everything was. This is what I left home with after 2 hours of wasted time.

Christina W.

Amanda always does an amazing Job. She has such a great attention to detail. Alway love she does my nails.

The nail shape and length I wanted
Aimee Z.

I had a picture of the length and shape of nails I wanted. My girl was not communicative at all, she just nodded. So she started to do my nails and cut the first one too short before she asked if t was ok. I said fine because how do you start over when the middle finger is cut too short? So she puts the gel on and my nails looked totally flat from the side. I had to ask her to build them up a bit more to be more curved but they just look thick now. Finally I had to ask her to make them more narrow as they were more of a square shape than coffin. I haven't had nails through all of covid. For almost 2 years, and this is what I got? Not happy at all! Meanwhile the girl beside me had the exact shape and length I wanted!

Wanted to get a fill... the same color as the broken nail and the girl just went on her own decision.

I went in for a fill and basically got charged for a whole new set and she changed the color of my original set which I wanted to keep the color so just be aware

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Ask the Community - Bel Age Nails & Spa

Review Highlights - Bel Age Nails & Spa

“Bob creates a great fun atmosphere and the nail techs are all really good.”

Mentioned in 29 reviews

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I came to Polish Nail Spa to get a basic pedicure at least five times and the last time I came…read morehere, they raised their prices from $29 to $35. I checked their website to book the appointment and the price was still listed at $29 for the pedicure but when I got there, they didn't notify me about the price increase. When I told them that their website listed $29 for the pedicure, they said something about not having had time to update the website due to the weekend. At that point, they should have honored the $29 that I thought it was going to be with a caveat that I would have to pay $35 next time. But no such offer was given. I felt like this was false advertising and I have to call them out on this. Furthermore, this had to have been the worst pedicure I have ever gotten. I could have done a better job painting my own toenails which I think I'm going to do from now on instead of paying $35 for some whack job sloppy work. The photo I posted of my big toenails shows the horrible paint job. Granted, I took this photo 1.5 weeks after I got the pedicure, but the sloppy paint job is exactly what it looked like when it was freshly painted (minus the growth from the cuticle area). I can't believe I paid $6 more for the worst pedicure of my life. Sorry, Polish Nail Spa, I will not be coming back.

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The good reviews are all older... Order the reviews by date and the pattern is very clear. I've…read morebeen going to GT for over two years and never encountered anything like the new manager. My nail tech has been great. On two occasions, while she was traveling, I was scheduled with a different tech. Both times, my nails broke within a week. The first time this happened, it was under the old management and they handled it beautifully. The last time it happened it was under Key's management. He not only charged me for nails that lasted less than 6 days but he charged me again to remove what was left of them. The attached picture is what $80 will get you at GT nails under his management. I decided to go back when my tech returned so she could help with repairing the damages caused by the incompetence of the salon. The appointment was made weeks in advance. Confirmed via text. Altered, by the salon, via text four days prior. As I was driving to the appointment, I got a call to confirm I was coming. When I checked in, my ticket had my name, my tech's name, and the time of my appointment. I was seated with my tech and discussing how we should proceed. That's when Key popped up to ask if I was Lena. He asked 3 times and each time I told him no. He said Lena had the appointment time. He rudely tried to argue with me about my time stating that I had a "general" appointment and would have to prove to him that I was scheduled with my tech via text confirmation. then followed up with "or don't!" don't what? "show me the text or don't argue." mind you the same text I have is available to him on the salon's phone but he wanted me to provide further proof that it was in fact my appointment. It was now 15 minutes into my appointment time and Lena was nowhere to be found (also, the salon has plenty of seats available if she did come). After he thought he could speak to me like his mommy speaks to him, I told him his management skills were terrible and walked out the salon without getting my service. He has now messaged me multiple times, admitting to handling the situation wrong, but because his feelings got hurt, I can no longer return to the salon. I would rather dig my bare nails through a garbage dump than to ever allow an overgeown child try to test his adult voice on me again. KEY, YOU ARE A TERRIBLE MANAGER.

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