Super easy and excellent service. From booking to our driver, first class all the way. Made it so…read moreeasy to get Mom to doctor's appointment and back. Thank y'all!

Jose was punctual, arriving on time and patiently waiting for our additional passenger. The vehicle…read morewas impeccably clean and safely accommodated my wheelchair-bound mother, myself, and our transport caregiver for the day. Jose proved to be a careful driver, ensuring a smooth journey, and we arrived at our destination right on schedule. His punctuality was equally commendable when it came to the return pickup. Moreover, the company offered the most competitive price for the service provided. I am thoroughly satisfied with the affordability, cleanliness of the vehicle, friendliness, patience, and overall service rendered.

My brother who lives in Texas is disability and requires Transportation back and froth to doctors…read more On January 14, 2019 Doug Rambo his driver was involved in a auto accident and my brother was in the back seat. My brother was in shock and no one even asked if he was OK or not,just drove him home. Not only that the company did not even reach out to him to see if he was OK either. Clearly this driver is terrible, and so is this company they need to have better safer drivers. We will make sure my brother gets to Doctors from a more suitable company.

Wow. Extremely impressed with this company. They helped us transport my Mother-in-law in a pinch…read morefrom dialysis and to the airport. Both gentlemen that stopped by were accommodating, punctual, and helpful. Joe's customer service was spectacular. This company was also the most affordable out of everyone else we got quotes for. He gave me quotes for both trips instantly and even hooked me up with a 15% discount! Their vans are spacious, clean and even were equipped with a spare wheelchair to use. Booking their services was as easy as a phone call. The only thing I'd recommend is to get a private website or app for a secure way of making payments. Some folks may be hesitant to give credit card info over the phone. Other than that, outstanding job! Would definitely use them again.

The driver was exceptional, he was right time, very friendly and courteous. The issue is the price…read more They charged $420 to take me from Splendora to Humble. That price is way to high and I will never use their services again. ​

If you are looking for a taxi service in the Bryan area, I highly recommend that you call Tim of…read more1st Class Taxi! I had a family emergency that required me to find a taxi and get it to a family member ASAP. I called at least 10 taxi companies who variously didn't answer or had numbers no longer in service. I called 1st Class Taxi, he answered and listened, and then told me he was walking out the door with his keys to solve my problem. He was pleasant and confident and communicative, and before I knew it, he had my family member safely deposited and followed up to let me know. He went above and beyond for me and my family today. He's going to have to figure out how drive a taxi with angel wings sprouting out of his back, but I bet he'll figure it out! Call Tim if you need transportation services. I could not be more confident that he going to get you taken care of!

HIGHLY recommend! We hired Tim to take us to and from a concert. Traffic was DISASTROUS. Tim waited…read morein line for 2 hours trying to get to us. Any other driver would have just given up and left us high and dry. He was very knowledgeable of the area and knew which routes to take and which to avoid. Would absolutely use Tim again in the future. He is professional and reliable with a reasonable rate and allows you to book way in advance. Cannot say enough good things about this company.

Thank you visiting angels for helping me get stronger!!!Vicky is an amazing cook!!! Very positive…read moreattitude. Always finding ways to help that I couldn't have imagined!

Called today to discuss end of life care for my father and had to hang up the phone after I was…read moretreated so rudely by whoever they have answering phones. You would expect a company that deals dying elderly and their families to have a little more tact and delicacy. Do yourself a favor and look elsewhere if searching for end of life care for your loved ones.

I want to give a big thanks to the New Look Transportation, I appreciate mrs Sharonda who has…read moretaking me to the hospital and back the past 3 treatments I had have. She was real heart warming and took good care of me to get back home, I felt like I had my own personal bodyguard. My last treatment who took me home was Mr. Michael and I just want to thank him so much taking me home and making sure I got to home, he went above and beyond to carry me up the stairs like I was Lois to his Superman. i have nothing but love for y'all. thank you you so much.

From the owner: New Look Transportation LLC aims to improve the quality of care in our community. We continuously…read morestrive at being the most reliable, dedicated NEMT provider with the highest level of customer service and professionalism.

my driver is Dee and she continues to be an exceptional person, excellent driver, very helpful when…read moreI need a bit of extra help and overall I would not want anyone else.

I scheduled service 11days in advance and my credit card was charged $789 immediately. 4 hours…read morelater having nothing I requested confirmatio. Dee said she sent confirmation to wrong address and will resend later that day when she returns to office. Nothing sent that evening or next morning. I starting to think I've been scammed and text a cancellation request to her. Now she responds saying it will take 5-7 days for a refund plus $50 cancellation fee. Very unprofessional and undependable. Don't get ripped off