This is your typical Buy Here Pay Here Stealership. I should have read the hundreds of negative…read morereviews everywhere online before purchasing. They sold the car with photos on their website that were from a prior sale, when they had the car before. The Texas Deceptive Trade Practices Act will love to know about this.
The Owner Nick, well, if I said what I wanted to would not pass muster via the algorithms so suffice it to say visualize the 1970's used car salesman at a car lot with patent leather shoes, no socks and a seersucker jacket and dark shades, you get the picture. Upon the start of the sale the staff could not be nicer, once they have your money, you turn into a piece of trash and believe me, that is being really nice.
My salesman Jay was the best actor I have ever met, did I just say actor, I meant used car salesman, he promises every concern you have, before, during and after they have your money, then drags it out so long your first car payment is due and never follows through just promises.
Then "Jay" gives you over to Nick a GM and owner, WoW, what a piece of work and Special treat he is", I have never in my life heard such vulgarity come out of a person's mouth, I guess he thought the line disconnected when he abruptly hung up. He was given every opportunity to make the situation not even right, but a little better, because "right" would mean giving the customer exactly what he paid for, promised in writing, video and photos and he was not willing to do that. In fact, Nick got Joy out of telling me where to go! Because Nick feels, "you don't have to receive the car you saw in videos and photos" we can give you whatever you get because it's "used" and you signed an "as is". That may be true, because once you sign that "as is" and they have your money, good luck getting anything they promised prior, but for the majority if not all Americans' they expect to get what they saw, paid for and verbally promised. The Texas Deceptive Trade Practices Act will love to know about this too.
Now Nick will say in his reply, hmm, I don't see you in our data base, I think you left this review for another dealership by mistake, like he said dozens of times before, that you can read for yourself. Or he'll say please call us, "we would like the opportunity to speak with you about your recent experience...It's all a show, once you "pay" they are done with you no matter what they told you, even if it's in writing.
I don't feel sorry for me, for one thing I believe in the Golden Rule and Karma. I actually feel sorry for Nick and Jay because everyone, I mean everyone, reaps what they sow. I never knew anyone who continued to scam and rip people off and ended up living a happy and fulfilling life, in fact I always witnessed the opposite. The people I feel sorry for is the man who lost his wife and tried everything to get his spirits up but could not so years later purchased his first exotic car he thought may help and then was scammed by Nick, you can read that too online. Or the hundreds of other like reviews across the World Wide Web.
I recently saw a movie where a man just like Nick that does not care about others and when years later he went in for surgery and they told him on the operating table to count backwards from 100, 99, 98 and he opened his eyes and there stood the surgeon that he scammed so long ago and Nick tried saying, I tried to talk to you but we kept getting disconnected, its ok Nick, just keep counting backwards.
I leave this review purely to warn the next hard-working person looking for a vehicle from AutoPark Dallas. The biggest takeaway from all this is, when the owner of any business treats his customers so poorly, that trickles down to all the employees. Do your research, read the other negative reviews across the web, and take your business to someone with actual integrity.
