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    Beeches Cafe

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    7 years ago

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    Galaxy Cafe

    Galaxy Cafe

    (5 reviews)

    £

    Carshalton

    Galaxy Cafe Written 22/06/24…read more* 1 traveller found this helpful Disgusting treatment Jun 2024 * Couples I want to warn people of the disgusting treatment I received on Friday 21st June 2024. My wife and I walked into the premises that had bifold doors wide open and I was shouted at by a blond women who stated "I just moped that floor!" I said I'm sorry and said are you open and she, the blond woman, shouted back at me "we close at four!" So I walked out. I was standing outside the cafe with my wife when I heard the blond woman say to her female colleague "what an idiot!" obviously directed at me! There wasn't sign to say they were closed and as the doors were open thought we could enter and have a nice meal as we have done on previous occasions. We, my wife and I, went to Dottys Tea House after where our receipt was printed 16.08 pm so clearly we went to Galaxy Cafe before 4pm. The boss needs to know about the "customer service" that isn't on offer at his establishment. There should also be a sign stating "wet floor" because if we had slipped over the owner would be liable for a personal injury claim. We will never return to this place!

    I would give this place a zero if I could!! My 2 year old and I arrived today at 11.15am (Tuesday)…read moreso not peak time!! The staff were chatting to each other and it took a while for them to come and take my order. Then I waited 25minutes for my food. It NEVER arrived and during these 25mins the staff were just looking at me and watch me wait for my food. I have NEVER had to wait 25mins for a burger and chips before so I went up to the desk to ask for an update and when they didn't have anything to say so I told them to cancel my order. They had served 4 other people who arrived after me and they offered no apology for my long wait. They offered a take away to which I declined. They offered no explanation for not making my food but instead looking at me and watching me wait. I felt extremely uncomfortable with them watching me wait as if I was going to them for free food! I have never received such appalling service before. I'm cross with myself for wasting so much time waiting for food that wasn't even made! I will definitely not be going here again!!!

    Beeches Cafe - cafes - Updated May 2026

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