All Paws helped my family and I with my Frenchie my soul dog in every way possible. They were so…read morecaring and understanding. You'd never know the difference if we were planning a human's or a pets last arrangements. Everyone was so respectful from the beginning to the end. We opted for a private and observed cremation. Craig was so caring during the cremation and handled my baby with care. The remains were ready in 1 hour and we were able to wait in the beautiful waiting areas they have. Thank you to the staff at Meadowlawn Memorial.

Wanting to share this amazing and compassionate company. All Paws is a part of Meadow Lawn cemetery…read moreand they give the same high standards of care towards your pets as they do for people who pass away. They have an assigned person who will compassionately walk with you and guiding through the planning of your pets last journey. Today I called and they immediately and without hesitation went to pickup Bruce and take him to their facility. They give your pet so much respect and attention in death and process. All with kind and soft spoken words. Their facility is clean and held to the same standards as if your loved one was being cremated. I've peeked into other cremation facilities and questioned the care and cleanliness of other crematoriums and always felt uneasy, but not with All Paws. I also wanted to add that I was called for every step they took w/retrieving my boy and assured that he will be back with me in a day or so.

The girl freaked when she gave me the remains and I looked at her and said " hey this feels light…read morelady my dog was 4lbs." Nice people good service and I'm sorry to the desk girl I'm a jokester Thank them for being compassionate with my son and his daily companion through the COVID lockdown

I'm honestly glad to see so many people here had such a great experience with this company…read more Mine was not a good one, so I feel it's necessary to at least put a warning here so others may possibly avoid adding even more stress and sadness to an already traumatic experience. If you're going to use the services of Rainbow Bridge, please consider the following advice.... 1). If your pet passes away at your vet's office, PLEASE PLEASE make sure they call Rainbow Bridge to make sure they're available before leaving your beloved pet. I know their website/reading material promises too pick them up on the same day----sometimes "within hours".....but my baby was left waiting in the office for five days. She died on a Thursday at 8am, and they didn't pick her up until Monday late afternoon. My vet is absolutely amazing, but he's also a 'country' vet, so I'm pretty sure her remains weren't handled with the dignity RB promises I never, EVER would have left her there had I known it would be so long. 2). Do NOT expect any communication from Rainbow Bridge regarding the status of your pet. Not when they pick them up, not when they're done, not why they're so late....nothing. Be sure to keep their phone number on hand. 3). Do not expect to receive your pet within the seven day promised window....and as stated above....do not expect to any communication from them as to why there is a delay, or when she will be ready to come home. I was finally able to get in touch with someone at the office on day 13. 4). Do not expect any of the personal attention promised in the paperwork. The lady I was finally able to speak to in the office, didn't recognize or remember my baby, and even worse, know where she currently was or when she would be returned to my vet for pick up. This was day 13! She did call back later to let me know they were dropping her off later that afternoon. 5.) *****DO NOT LEAVE THE VETS OFFICE BEFORE COLLECTING YOUR OWN HAIR SAMPLE AND PAW-PRINT IF IT'S IMPORTANT TO YOU (AS IT WAS FOR ME) BECAUSE EVEN IF YOU PUT IT ON THE TICKET AND PAY THE EXTRA FEES FOR THIS PROMISED SERVICE, IT MAY NOT GET DONE! I wanted this! It was sooo important to me! I paid the extra fees for both services and had my vet put it on the ticket in BOLD letters and underlined so it would be done! What I got back? A paper bag with a teeny, tiny tin can and two crumpled, wrinkled up papers. One, the 'certificate of cremation', and the other instructions on what to do with the ashes. NO paw print NO hair clipping When my vet called asking about the missing items, they first tried to make excuses as to why it wasn't done, and then finally admitted it "just wasn't." 6). If they do mess up something so important to you you're literally crying in the vet's office while holding the bag of your 18y/o beloved pet...don't expect them to even attempt to reach out to you to apologize, or to in any way, shape, or form, take responsibility for missing such an important detail. Good luck. I hope you have a better experience than we did. Something like this is just too important to leave in the wrong hands.

Very compassionate people. Facility is first class. Incredibly clean, exceptionally well…read moreequipped and extraordinarily well organized. I was incredibly impressed. I called nearly a dozen pet crematories in Texas, but TVP were the only ones that allowed convenient witnessing of the cremation. They clearly went out of their way to be accommodating in every way. Since I have so many dogs, when the inevitable happens, I will be using TVP again.

I'm pleased to share my positive experience with this pet crematorium. During a challenging time,…read morethe staff, particularly Lynette, displayed immense compassion and support. Their professionalism and sensitivity made the process more bearable. The facility is well-maintained, and the attention to detail in handling my beloved pet's remains was comforting. I appreciate the care they took to ensure a respectful and dignified farewell. Highly recommended for anyone seeking a compassionate and reliable pet cremation service.

I lost my 18 year old baby girl March 29th. We were in Port o connor when she crossed the rainbow…read morebridge. I didn't have my head straight when we discovered baby girl had passed and chose the first place for cremation on Google, which was a certain animal hospital that when we got there said we would get her back in a month. After a few days my husband and I decided that that was too long and we found eternal waters online, watched the video of the process and liked that it was more environmentally friendly than traditional cremation. And the fact that my baby girl loved swimming in lakes and beaches seemed like this was meant to be. Thank goodness they offer pickup from the other clinic we had her at. That would've been tough for us to do. Lilia was super sweet and understanding even with my weird request of sending me a photo of Lucy to make sure the right dog was picked up. But thank goodness she suggested me sending her a photo of Lucy so she can confirm during the pickup. That made it a lot less painful. She texted me immediately on pick up that it was 100% my baby girl. Told it would take about a week but it ended up being 2 weeks. It was worth it with all of the extra things we got to keep in her memory. I had asked for an impression of her front 2 paws, one of her feet became deformed as she got older, a single paw print, a nose print, and her different colors of fur in a jar which I was really impressed she got all of the colors because I had just groomed my baby before she passed and her fur was short. I will take my future babies and recommend them to people in the future. She was so kind and understanding during one of our hardest losses. Thank you!

He had had three of my beloved pets processed here at eternal Waters, and was very pleased with my…read moreexperience. I'm really grateful that they offer such a unique method of postmortem care. I'd recommend them to any person who wants to try aquamation of a beloved pet that has gone on to the spirit world and is needing this kind of service for post mortem.

This was my first time ever using a service like this. I've never had to cremate a pet or go…read morethrough this process before. We were referred by All Creatures for our gecko. The service was very prompt and affordable. I did have an issue with payment where I got an error, but I contacted them right away and they were able to help immediately. They even noticed that some things weren't completed and took the time to help me during this difficult time to make sure we got everything we wanted for our pet. I would definitely recommend this service to anyone. I know there are other options on their site, so if your pet needs this service, please check them out.

They have always been the best at cremation of my pets. They are always caring in handling them and…read morethey make a perfect hand print of your dogs. It just makes me feel like you're working with people who really love and respect your pets.

Words really cannot express my gratitude for the services that Briley at American Pets Cremation…read moreprovided to us. Our beloved 17 year old cat died unexpectedly at home. We called Briley and she came to collect Tiger on the day we called - which was a relief. She explained her services and the process, and then a couple weeks later arranged to bring him home on a day that worked for us. We were very touched by the package that his cremains came in, with sweet imprints of his paw and nose. These provided me with unexpected comfort. Briley's services really made a difference when we were/are grieving the loss of a cherished pet and companion. I highly recommend her.

Briley is amazing and sweet. Took care of our sweet Pearl girl in our time of need. Was very good…read morewith communicating by keeping me informed of the entire process

Joseph Lopez denied a veteran his military honors because he didn't want to make a phone call. My…read moregrandfather passed away and when his son and wife went to make funeral arrangements, they informed Mr. Lopez that he had served 8 years in the military. At this point Mr.Lopez let them he would not qualify for military honors and he had 20+ years experience on the business. His experience alone being the only deciding factor of my grandfathers military honors did not sit well with me. So I called the military scheduling department and they put me in touch with JBSA (local air force who perform military honors). They walked me through filling out the applicariony and the paperwork I needed to turn in so they could verify if he qualified. A few hours later they called back and verified he did qualify, scheduled the burial date and walked me through how to obtain a burial flag. I picked up flag from my local post office and dropped off at the funeral home. I also spoke to Mr.Lopez 6 days before the burial to verify he received the flag and understood honors had been secured. At no point did he offer his condolences or apologies for not initiating the application himself. The day of the burial, when arriving to the church, the flag was no where to be found. The funeral home representative that was there informed me that military honors was not on his schedule for the day and the flag was at the funeral home. The gentleman did send someone back to retrieve the flag and it was there by the time church ceremony was over. And guess what, the detail performing the honors were waiting at the cemetery. Mr. Bobby saved the epic mess Mr. Lopez created and ultimately fumbled twice. Once by not making the initial phone call and again by not putting it on the schedule even after the flag was delivered. I hope the next veteran entrusted with Mr.Lopez is treated with more respect and dignity. At the very least i hope he finds time to make the phone call to very benefits for the grieving family instead of just taking their large check.

My parents bought graves for other relatives there now all those relatives are passed now they…read morewon't let me take possession of my parents graves that they paid for and other family members be buried there. I'm at the point where I have to hire a lawyer to get my parents property.

My little PurrBall is not the only baby that was handled at Fond Memories. Each time I have had…read moredealings, they have been very caring. After an emotional morning, and lots of tears with the vet and her tech, I took my baby's remains for cremation. They were very kind and told me that it may be a couple of days before I could come pick up her cremains, but 24 hours later I received an email to come pick her up. I chose to have her cremains kept in a beautiful blue bag rather than an urn. I chose not to get a paw print or hair clipping, though both were offered. She will be placed in my pet cemetery in my backyard. The professionalism and kindness of the employees by Fond Memories staff was so helpful in a difficult time.

I just lost my beautiful dog Devon an Airedale Terrier. He was 13 years old and he was my angel on…read moreearth. Fond Memories took care of my precious Devon with dignity and care. They did an incredible job getting Devon back to me timely and a perfect memorial of him.

I boarded my two adult dogs, 1yr old poodle& 5 yr old German shepherd. I originally started in a…read morebasic kennel and then upgraded to the luxe suite. I boarded for 6 days, 5 nights. Due to the recent storm we lost security in our back yard because our fence fell. We got photos nearly every day of our dogs enjoying pup cups (additional cost)& we were able to watch the dogs the entire time. The poodle did receive an injury on her paw to which I was notified immediately. Luckily it was superficial& nothing to be concerned about. We even received report cards detailing their behavior while at the boarding center. Everything was handled nicely and it was incredibly easy to upgrade anything we might've wanted to during their stay. I fully intend on coming back to this location. Thank you for creating a safe environment for my dogs and ensuring they were well cared for during their stay!

During a recent visit, I was bitten by one of the dogs being brought through the entrance, and the…read morestaff's response afterward felt dismissive and lacked the urgency and professionalism I expected. I appreciate that management has since reached out, listened to my concerns, and committed to retraining the staff and informing the dog's owner. I hope these steps lead to greater accountability, awareness, and better customer care moving forward.