I ordered a mattress from this place paid a £50 deposit to go through finance even after getting…read morethe approval they could not tell me if I could have my matress even after my order confirmation . They told me I entered my address incorrectly even though it printed out correctly on the order confirmation they then asked me to pay another £50 I am seriously considering cancelling the hole thing the staff on the phone where not very friendly or helpful

I was a little apprehensive about ordering from Mattressonline, as I could only find negative…read morereviews online, but their price was significantly lower than anywhere else. I ordered a mattress a week in advance, and the day before delivery I was sent an email to confirm dispatch. The mattress arrived the next day, before 1pm as expected, and was as described. The only downside of mattressonline is that while I knew the delivery driver would only bring the mattress to my front door (they want £40 for a proper two-man delivery), the courier phoned me to ask for help with moving the mattress from his van to my house as it was too heavy for him! I would use Mattressonline again, but unless you're happy to move a mattress yourself, make sure their price including two man delivery, is lower than the competition before ordering.

Whatever you do, stay away from John Peters (jpfurnishings). Despite their fancy stores, they are…read moreone of the most incompetent companies I have ever had the misfortune to deal with. We purchased a bedroom set (bed, mattress, wardrobe, bedside table) and sofa/armchair from them totalling over £2500. You would think spending such a large sum of money might make them focus on getting the orders right. Think again... The bed they sent us was too big, meaning that the mattress slide about on it. We contacted them about this, only for them to insist that we did NOT have the wrong mattress, all their papework stated that we had the right one. The only way we could actually convince them of this was to take pictures showing the gap between the mattress and the bed. So they sent us another bed, but this time it was a different design from the previous one. When I phoned up their delivery office, the woman didn't really seem certain what was going on and just seemed to be checking on their public website to find out what had happened. Finally on their third attempt they got it right. But that wasn't all. The wardrobe they sent didn't have a rail inside it for hanging clothes. We told them about this and they sent another in the post. Except it was the wrong shape and wouldn't fit through the guide hole. So they brought another one when they delivered the second bed, but this time it was too long and the delivery men didn't have any tools to cut it down. Again, it was only on the fourth attempt that they finally got it right. All through this process the sales/delivery team took little or no responsibility for what happened. They would constantly blame it on their 'foreign' suppliers/manufacturers failing to get the order right, but as I kept trying to point out, I wasn't doing business with them, but John Peters. When I asked on the phone for their customer complaints rep, the woman on the phone told me they didn't have one. In the end I wrote a letter of complaint to their sales department, and someone phoned me back and offered an apology, but then just went on to offer the same excuses the other members of their team had done (problems with foreign suppliers). They seem congenitally incapable of taking responsibility for their company's mistakes and offered no incentives (discounts on past or future purchases) to want to use them again. At the same time as using this company I also purchased items from John Lewis and Benson Beds, and the experience couldn't have been more different in terms of competence. The items were delivered on time, they kept me constantly up to date on when they were coming and I got exactly what I expected. This is the one and only time I will ever shop with this company. My advice would be to steer well clear of them.

great job carpet looks new, they take all stain out and the carpet come back as new and dry highly…read morerecommended to everyone

From the owner: We specialize in dry carpet cleaning, ensuring your carpets are refreshed and ready to use in no…read moretime, without the need for excess water. Our expert team also offers a comprehensive range of cleaning solutions, including upholstery cleaning, hard floor and wooden floor care, leather cleaning, commercial cleaning, end of tenancy cleaning, and mattress cleaning. Whether it’s for your home or business, Carpetdrytouch delivers impeccable results, leaving your spaces spotless, sanitized, and looking their best. Experience the difference with our efficient and eco-friendly cleaning services.