I am back for round two. Meaning this is the second mattress I have gotten from Jax Mattress. Same…read morefantastic and knowledgeable service from Brad the owner, and oh the selection. Brad travels to the High Point Furniture Market once a year and makes the rounds until he finds a really great selection for his store. I still have my first mattress from Jax Mattress in my spare bedroom and I still love it. The time had come to replace my old King size mattress. I was pretty excited to shop for a new mattress because of all the new styles. I was torn between the new hydrid Reflection mattress from the Bed Boss or a more traditional pillow top from Jamison which is exclusive to Marriott Hotels. After trying out several others and looking at reviews I decided on the Marriott mattress by Jamison. I also bought a comfy Bamboo set of sheets, a bed frame, box springs and mattress protector. I got all this and delivery for less than the price of the mattress only at other stores. Not sure how he keeps the prices so reasonable and the quality so great but after three years I'm back and Jax Mattress is going strong!

I ordered a Camebeck bedroom set from Jax Mattress & Furniture (off Bowden) and I can not express…read morehow impressed i am with not only how beautiful my bedroom looks now, but also the delivery and set up service. Todd was also very helpful in helping me decide what would look best where, and even assisted me on a home improvement project I was working on. Two thumbs up!

Messy warehouse type mattress place but don't be fooled. You can try any mattress. Brad and his…read morepartner were great and worked with us and our persnickety need for a particular type of mattress. We recommend this place. They have product in all price ranges. It was a way better experience than the big box store, the delivery charge was much cheaper and easier to arrange. Best of all, these guys know their product.

I was in dire need of new mattresses and bed frames. Mr. Brad stopped what he was doing to assist…read moreme with my selection and he was sooo nice and helpful. Customer service is great and I will be back for my furniture needs! In addition, Chris delivered my furniture and set it up in a timely manner. Such a respectable man. As a single mother this is something I appreciate. Honest business with good people. Thank you Jax Mattress!

Great service,great value for the price.Great sleep agents.Togos and Charles are very helpful and…read morecourteous.They have a lot of patience with the customer.

I had never been to a mattress store and intended not to buy until I spoke with Karen. Karen…read moreprovided all info and explained the differences in all matters which just led me to purchase.

To be fair, I was not looking for a mattress. I was looking for a shelf and possibly a matching…read morefoot rest for my leather couch. When I first walked in, a sales person did greet me even though he was busy helping another customer. I kind of went in knowing what I was looking for anyway and did find a small foot rest that sort of matched my black leather couch with the cushion attached with velcro. The price was $50--which I was not willing to spend that day. The shelf was a bust, but they did have a decent selection of bed frames, mattresses, tables, chair and couches on the sales floor. Unfortunately, nothing that I absolutely had to have.

Had them make me a latex mattress . Best mattress I've ever slept on ! Also very great price…read morecompared to the competitors. Mike

HUGE RAVE to Elly @ Mattress Firm! I have Fibromyalgia and hip pain and finding a mattress is…read moreextremely hard to find to sleep comfortably w/o pain. Waking up daily feeling like you was hit by a bus & all your pressure points are screaming and you have to take 10 mins just to get up out of bed and hurt all day and have to use pain patches, rollers, sprays, meds, ice/heat pads, Epsom salt baths DAILY. I came in for over a 8 month period sampling mattresses. I tried every bed only being able to try a few each day, because my back would start to shoot pain and aching so I wouldn't be able to choose because of how bad my pain was. They have a one trade out policy if you don't like the mattress you purchased. I had others who helped with my prior 2 purchases they were great as well, but when I got them home to sleep 1st way to soft, 2nd way to firm and she worked with me with a 3rd and I went thru the whole process again and tested beds. I came multiple times throughout the weeks to test beds and she found me the perfect bed! She explained each bed with details and comfort levels and why THIS mattress would be perfect! Stating my body was aligned with the mattress and spine was level and people with curves this mattress hugged to those heavier areas but still kept you aligned. Today is the FIRST day ever since finding out in 2003 about my Fibromyalgia that I was able to sleep throughout the night not tossing and turning, not shoving pillows around me, and under me to relieve pressure points, to being able to wakeup without ONE throbbing/sharp pain pressure point screaming. I wokeup emotional and relieved for the first time in MANY years. THANK YOU ELLY from every fiber of my body for giving me relief that I'd never thought I would have! Many blessings to you! Thank you for your caring, knowledge, your time, and patience. For others who suffer pain this is the name of the mattress Stearns & Foster Estate Collection Plush!

We bought my mattress here several years ago. The service was perfect; she didn't follow us around…read more She gave us time to try out several before approaching. She was kind and not pushy at all yet we ended up with a mechanical base as well. I referred a friend to this location that lives in St Mary's GA. At first she didn't want to go because she'd had a real bad experience at one. I got a call from her thanking me for giving her the info. She bought one and was thrilled with everything about the place; salesman, inventory and price. They are delivering it super fast! Thank you for impressing my friend as much as me Carol

Shout out to Jamarris, who went the extra mile to accommodate my complicated situation.read more

Atila was amazing! Very knowledgeable, professional, and very welcoming from the start. Helped us…read morepick out a perfect mattress with patience. Would def recommend getting a mattress from here!

We bought one of the Marriot beds from Randy and it was the best experience we've ever had. The bed…read moreis AMAZING and the customer service was beyond exceptional! He made us feel like family and answered every question we had without making us feel like we were wasting his time or rushing him. He made us feel like we were his only customers and it was truly a wonderful experience from purchase to delivery! We loved it so much that we went back for specialty pillows that we literally couldn't sleep without now. My husband actually takes his on the road with him and is upset if he forgets it and he is unable to sleep without it now. Overall great experience and exceptional customer service. Highly recommend!!!

OVERPRICED! Do your homework before you shop here. The man I dealt with, Randy was short with me…read moreand unwilling to do a price match even though he indicated he would if I could provide proof of the mattress being less expensive elsewhere. I will not be going back there. Unfortunate because I'm always happy to support a local, small business but not when the owner is just plain rude.

The owner of the company reached out after reading my review as he was unaware of this situation…read more I am happy to report that he rectified the situation immediately and swapped out the chair. I am now a happy, satisfied customer and because of the owners actions will continue to do business here.

Looked at several matresses here. Good selection. No sales pressure. Prices budget friendly. Left…read morewith one same day.

Great value on furniture. There isn't a huge selection, and it's mostly sofas, coffee tables, rugs,…read moreand bedroom. But that's a lot to get you started. Nice folks, as well. Ringing everything up did take quite a long time, for reasons that seemed to do with their system. I think they arrange delivery, but we were able to haul the stuff off ourselves.

Shoutout to Jim and team for being our local community heroes! They made moving to Jacksonville a…read morebetter experience! The options are vast and diverse. Prices and quality are very satisfying. There are manufacturer warranties and extended warranties available. We are looking forward to the comfortable rests, quality get togethers, and lots of movie watching! The staff is nice and welcoming. They are right there ready to ask you if they can help find anything particular, but then let you look around. I hate pressure sales and I did not get anything but helpful vibes from Jim. I really appreciated that. Financing is available for convenience and necessity. Lots of love to you all!!! Bravo!!

Yesterday I had the privilege and I do say privilege of being able to work with Travis. He was…read moreextremely knowledgeable about the various mattresses and their benefits. He understood my needs based upon the conversation we had, and was able to recommend one that truly benefited the arthritis in my spine. He demonstrated the platform and how it best suits my sleeping habits. He was patient, knowledgeable, professional, and did an outstanding job representing mattress firm.

I bought a mattress a couple months ago during a really good sale and I came in yesterday hoping…read morefor a sale on the same exact one but bigger size. I walked in and the same employee was working, they helped me out on a lower price and then carried it to my truck. Definitely will be a repeat customer in the future :)