Amazing experience! The staff was super friendly and incredibly helpful. They helped me find…read moreeverything I needed and took the time to make sure all the parts were correct. Great customer service and very knowledgeable team. Highly recommend this NAPA Auto Parts location!

Received incredible service from Shawn, he did a great job and literally gave me advice ro save my…read moreengine, and also noticed i had a leak from my reservoir, which was causing my car to stall out leaking into the spark plugs. This guy is amazing.

EJ WE LOVE YOU!!! We were struggling with getting my friend's brake light out and he came out and…read moregot it in 3 seconds. Super nice dude everyone come to this location for EJ!!!!

We went to get new wiper blades, they even installed the new ones for us! Great and polite…read morethere!!! We always go there and are always satisfied with them!!

The service was great and they even washed my filthy car, gave me a rose and gave me a hamburger…read morelunch

Needed to find a new reliable car shop for regular maintenance and was SO happy I found these guys!…read moreAmazing experience, everyone super welcoming approachable and professional, great value and reliable service! True local vibes - highly recommend!

This place used to be knowledgable and customer focused. Now there are a handful of useless people…read moreworking there that know nothing and don't care about anything let alone customers. And why would a "reputable" business sell a car battery that only has a 3 month warranty, not inform the customer of this when all other batteries have multi year warranties and then "coincidentally" it goes bad at 3 months and 3 weeks. The employee's response, you chose to buy that so buy another. Been using Autozone for 30 years, but it will be Pepboys or any other place from now on.

Thank you so much to Chris for helping replace my license plate holder. He is very knowledgeable…read more Chris knew which hardware I needed. He also recommended a plate holder that would look good on the car. Chris went above and beyond.

When the dashboard on my MBZ indicated I needed to add a quart of motor oil, good thing O'Reilly…read moreAuto Parts was close by. I had just dined at Urbane Cafe on W Point Loma and not far. There's plenty of free parking on the lot. Once inside I headed towards the shelves motor oil and picked out the one for my car. This shop was clean, with shiny floors and organized merchandise. There was good selection of motor oils for European vehicles and reasonably priced. The staffers seemed to be helpful as they took their time with each customer, but some not as efficient to move the long line of waiting customers along. Jorge, the staffer who helped me went beyond his scope of service. Even though I'm feminine and such a girly girl, I am capable of popping the hood open to pour motor oil into the engine. With Jorge's help by providing the funnel made it easier. Jorge even brought out a few tools to tighten the license plate frame on the bumper. Details with service that make a difference and always make me a repeat customer. I've been to other shops in the LA area, which is why my info was already in their system. Jorge was beyond helpful, courteous, nice and had a positive attitude. I wanted to spotlight his efforts and wish other businesses would do the same for customers. Oh YES! O'Reilly gets my Recommend!!

Great customer service. Friendly staff, very helpful, and they found everything I was looking for…read more One of the best auto parts stores I've been to. Highly recommend!

I stopped in to get a new battery for my car, and of course, it was cheaper here. It was nice…read moreseeing Michael again and saying hi, but this time I was helped by Cody. Cody was a super nice guy-he took the time to explain everything about my new battery and even suggested where I could go to have it installed and reset. I really appreciated that extra help. I appreciate both of these guys. I hope their supervisors recognize them and give them the positive feedback they deserve, they're the kind of employees that keep customers coming back.

I took my car for routine maintenance and was informed that I need to replace my battery as the…read morebattery cell is in bad shape and there's an open circuit. I called this auto shop and spoke with Jason. I asked if the shop carried the battery that my car needs. Jason looked it up in the system and found that there was one battery left and it was a four year warranty battery. He also provided a price quote over the phone. I told him I'd be on my way. When I arrived, Michael helped me. Both Michael and Jason were very patient and helpful. They were both professional and able to take care of my cars needs in a timely manner. Thank you both for helping me replace my cars battery! I recommend this auto shop for your cars needs!

5 Stars for service advisor Piero Balistreri for excellent communication and being flexible and…read morealways willing to help. I felt that my repair really mattered to him and that he handled it with care. He gave me updates on the process and was willing to walk me through estimates with patience. He didn't pressure me into doing any extra repairs and was transparent with me about which repairs could wait until next time. I would absolutely recommend working with Piero the next time you need your vehicle serviced at mossy Toyota service department.

They overbook themselves so even if you book the first appointment of the day they won't even look…read moreat your car for 24 hours. I brought my car in because the suspension was creaking while still under warranty and they tried to say it's normal (it's not, this developed at 25k miles), and then wanted to charge me for nothing. I'm 99% sure it's the sway bar bushings, but didn't have time to argue with them. Now that my car is passing warranty I'll be happy to go to a small shop that cares about fixing things.

Great customer service! Special shoutout to Lamont for helping me! Very helpful and kindread more

I came here to get some batteries. I walked in and I asked an employee if they had V6 batteries…read more She pointed it out to me and I grabbed it and I was ready to go. So I lined up in the line where there was no one else... I then waited to be called to a register.. and waited... And waited.. there were about 3 employees at the front just talking, walking around and even picking up the phone while I waited.. I was with my buddy and we looked at each other like... Wow.. no one huh? Then the same lady that pointed out the batteries got to the front and was like "have you been helped yet?" I was like nope.. she then helped us and she seemed rather frustrated that no one else wanted to help us out.. what should have been a quick trip turned into a 15min waiting period.. I wouldn't come back.