Been many years since we needed a new mattress so we began to shop & went to 3 different stores......then we walked into Mattress Warehouse of Palm Harbor North, on a Sunday & was greeted by Jim. Unlike the other 3 stores, Jim was a guy that really cared what we would enjoy & not just trying to sell us on their "special of the day". Took the time, effort, expertise and wanted to know about us. No high pressure & when we indicated we wanted to think about it for a couple of days, unlike the other 3 sales people, he gave us his card & wished us big smiles every day. We then went to a different Mattress Warehouse & different it was....back to the high pressure & when the salesman realized we were not buying he excused himself & indicated he had other things to take care of. Returned to Dr J a couple of days later & still wanted to think about it & he did not change.....still the same guy, we first met.....no pressure & wanted us to find the mattress we would be happy with. Returned 3 days later.....purchased mattress........quick delivery & even a 120 trial period, just in case we were not satisified....... Wow, Dr J was the best!!! Thank you Mattress Warehouse for having a super guy that really cares about people that walk in. Could never have found this mattress w/o him. Big Stu read more

I have purchased king bed and single for my Dad. Excellent service in helping me decide the features needed. Especially for my Dad who could not try out due to his health. Return policy, if needed very helpful. I had two sales people and both very knowledgeable and went over and beyond in helping us. I also got super deal on both beds and headboard. Also very glad to buy mattress that was locally made in Tampa. read more

I'd like to start out by saying I was in search of a new mattress as mine was no longer accommodating me, I was constantly waking up with a sore lower back and it was progressively getting worse. I also discovered that I am allergic to dust mites in the last 6 months, I also use a CPAP machine for my snoring. I began the search and went to 3 different mattress shops, I didn't quite find what I was looking for. Then I came across Bed Pros in Palm Harbor, FL and decided to check them out as well. It was the best decision I made! That is where I met my Fabulous sales person Mike Badeau, I am adding Mike's last name, because there are few Mikes within all their stores. Mike is a floater at the moment, and so blessed that he was floating at the Palm Harbor location. The rest is history, from the moment I walked in to the store to speaking with Mike B. about the different options of mattresses and what my needs were in reference to my allergies, and a hypoallergenic mattress along with an adjustable base due to my snoring issues it went smooth sailing from there. He showed me many options & was never once pushy. I felt like I knew him for years. He's very kind, understanding, listened to my needs & explained the differences thoroughly. I ended up with what I call the perfect mattress that is resistant to dust mites, hypoallergenic, 100% latex queen size mattress. It's the Birchwood Firm latex, 2023 resort, hotel latex collection as well as a queen rise remedy adjustable base. From the beginning of the transaction to the delivery process Mike kept in constant communication via phone calls and text. The delivery and set up process did not take long at all. The delivery guys were Excellent and very thorough. I am extremely pleased with Mike, as well as my new mattress and adjustable base. I've been sleeping on it for a few weeks now and it is so comfortable and the BEST REST that I have had in a long time. My lower back issues of feeling stiff when I get up in the morning are nonexistent. Thank You for making my mattress shopping experience such a Pleasure. I highly recommend Bed Pros and Mike B to anyone looking to change their sleeping Experience world! P.S. thank you to Christina the manager at the Palm Harbor store as well and by the way, their prices are very affordable and the best out of all the places that I've looked! read more

We visited a few mattress stores and identified Bed Pros using Yelp, as the top store in the area. It was a great recommendation. Ryan (store mgr) was welcoming, helpful and very knowledgeable. We tried a variety and chose our favorite (for us as side sleepers) and they delivered in the next day. read more

Andrew, our bedding salesperson was phenomenal. He understood the need for his informed customers to assess all the bed options and gave us the time we needed, although the store was closing within the hour. We were going to try the beds and then go with Tempur-Pedic direct but due to Andrew's professionalism, knowledge, and customer service, we decided to give Bed Pros our business. Thank you, Andrew. Customer service is so important and you can tell you really enjoy your job. If looking for a bed, find Andrew at the Palm Harbor Bed Pros!! They really accommodate your needs! Secondly, the efficiency of the delivery is by far the best I have experienced. They had the bed delivered new in the boxes, the next day. The two delivery people were courteous, friendly, efficient, and paid attention to detail to ensure customer satisfaction. Thank you Eli and Rob for your great customer service. Can't wait to sleep on our new bed tonight! read more

Sounds crazy but, I had the best experience buying a mattress! Thank you Andrew! No pressure, super knowledgeable, reasonable price and financing. Thank you Bed Pros!!! read more

It was a wonderful experience from start to finish! My husband and I were looking for a mattress that would help relieve our lower back pain. Tony not only helped us find one that we loved, but he also suggested an adjustable base that would help us sleep better. All I can say is WOW! We are now having the best sleep of our lives ! read more

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Very easy to deal with. Chad was very honest & reasonable. Delivery guys couldn't have been better. I wish every purchase I make could be this easy. read more

We had a great experience at Bed Pros Mattress! Knowledgeable and personable store manager Jozsef (Palm Harbor store) really spent the time with us to understand what we needed! We got two high quality mattresses at a great price. We would highly recommend this store over the others!! read more

Worst customer service experience I have ever had. Sales person (who refused to give me his name but was the only employee working at 5:00 pm 4/11/17 and had one of the creeper soul patch beards) was the rudest person I have ever met. Had an attitude from the moment we went in and talked to him. I told him he was being rude and that we were going to go to another mattress place. His response: "F@!k you! Bye." Asked for the guys name and he refused to give it to me. Also why does a large company not have corporate offices or customer service numbers?" Happy to say I went to another mattress store and got excellent service after this horrific nightmare of an experience. I will never shop at bed pros. No wonder they have so many complaints at the BBB and online. Terrible service. read more

Tony is wonderful! Took time with us to find just the right mattress. Once delivered, best night sleep in a long time!! Thank you

My husband and I went to bed pros on Park Street in St. Petersburg the store manager is Tony Alfonso, After we looked at several mattresses Tony spoke about certain mattress that we wanted being $7000 however everywhere else that I looked at the exact same mattress it was only 5000 but he said he would give me a special deal for 4700 I told him that my husband and I would come back later I need to think about it and I had a memorial service to attend he said yeah right you don't think I hear that one all the time! My husband said no we really do have a memorial service to go to, Tony then ask my husband if he was full of shit, After Tony didn't like what the response was he got back he asked for $50 to hold the bed in case somebody came in to buy it we said no we would be back after the memorial service to which he sighed and said what am I doing wrong did not get you what you want! I have never been treated in my life so poorly by a sales person I really liked the bed and I was going to go back for it but, I wouldn't buy anything off of this man so I will go to another location to purchase my mattress. I'm not one to complain and I never ever leave reviews but I was so horrified at how this man spoke to me and my husband that I had to leave a review. Bed pros needs to reevaluate their store manager at the 4021 Park St. N. location in St. Petersburg Florida read more

Wonderful local store to make such a common purchase from! Great service and attention, very personable and honest, not to mention fantastic pricing and deals! For a mattress, I can't imagine going anywhere else! read more

Super friendly and helpful salesman. I think his name was Chad. Love my new mattress, good deal as well! :)